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THWACK Point System - Updated March 6, 2018

These are the point values for each individual action you complete.  Check out my other post detailing thwack Missions which highlights even more ways to earn points.

Visit our store and buy some SolarWinds swag with your points!  Store FAQ.



Rate or like content2
Have someone @ mention you2
Vote in a poll5
Get your content rated or liked5
Mark an answer as Correct10
Get your post marked Helpful5
Get your post marked Correct100
Create an idea (feature request)25
Vote on an idea (feature request)5
Have your idea (feature request) voted on10
Upload to the Content Exchange100
Complete a survey250
Customer reference for Analyst Relations or Award nomination*1,000
Community Onboarding Mission - You Don't Know THWACK - The Onboarding Mission1,500
Link your THWACK and Customer Portal accounts*2,000
Customer Reference Call*2,000
Posting in Spread the Word*$25 Amazon gift card + badge
Be quoted by Solarwinds*2,000
Post a link in Spread the Word to where you've blogged about us or reviewed us*2,000
Get quoted in a Press Release*2,000
Guest Blogger*2,000 per blog
Participate in a Case Study*2,000
Media reference*2,000
Attend Virtual Classroom training sessionEarn up to 2,000
Monthly Mission participantEarn up to 3,000
Case study press release*3,000
Participate in a walk-through or usability test with the UX team*3,000 + UX badge
Participate in a Beta or Release Candidate**3,000 + beta/RC badge
Participate in Customer Testimonial Video*3,000
Participate in a Webcast*6,000
Participation as a speaker/panelist at a SolarWinds event*10,000
Host a User Group*15,000
Host a User Group with 20+ attendees*25,000

*These action items require manual processing.  Please allow at least a week for point values to appear on your thwack account.

**Points for participating in a Beta or Release Candidate will be added to profiles after the product launches.


Do we still get points for every download of our uploaded content?

Yes - 5 points per download.

What is the purpose of the point system and levels?


Points help you see your engagement in comparison with other community members. We are also exploring ideas around creating a store in which you could redeem your points. But, right now, points are an engagement and participation meter.


When are Thwack points awarded? I did the census a couple of weeks ago and still have not been awarded anything.

I don't think THWACK points are working properly. I do a lot of the things in the point list above and I haven't seen my THWACK points move ever since we went to the new THWACK platform was upgraded. Is there somewhere I can see my THWACK point activity to confirm what I suspect?

Version history
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Last update:
‎04-27-2012 04:52 PM
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