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Geek Speak Blogs

Level 13

First, I hate the term “soft” skills. I prefer we call them essential or non-technical skills or even essential non-technical skills, as that would be more accurate and not have implications about difficulty. I firmly believe these skills are crucial even in normal times. As the year wears on and there’s no end in sight for a remote workforce, I want to take a few moments to recognize the importance of these non-technical skills in this environment. There are pros and cons to working remotely (as we can all attest to at this point), even if you haven’t worked from home for years, as I have. We’ve all seen the memes and the jokes about how introverts vs. extroverts are coping at home, and I think the reality is far less simple.

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Level 13

Here’s an interesting article by my colleague Brandon Shopp looking at why it’s imperative for agencies to ensure their websites and hosted applications are secure and working at the expected performance levels.

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Level 9

Conferences, while a lot of work, are such a fun outlet to connect with other people in the IT community. 2020’s landscape is vastly different, as are its conferences. In August, our team had the pleasure of participating as a sponsor at SupportWorld Live: A Digital Experience. While we weren’t in Las Vegas making new friends and betting on red, we enjoyed an engaging experience and brought back a wealth of information to our fellow Solarians. Here’s a look at key takeaways from this year’s virtual event.

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Level 18

It’s fair to say no one was expecting 2020 to unfold the way it has. Luckily, as entire offices were shut down the vast majority of IT professionals were at least partially prepared when the shoe dropped. But how prepared were we, really?

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Level 13

In the second article of this two-part series, my colleague Head Geek™ Sascha Giese shares the final five steps public sector organizations should adopt to form a robust security strategy.

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Level 9

Both the technology and infrastructure we use have changed how we deliver services to our customers (or employees in this case). But how are our businesses adapting to these changes? How are we identifying relationships across new environments? Are we understanding the implications of what’s being introduced? 

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Level 13

In the first article of a two-part series, my colleague Head Geek™ Sascha Giese shares five proactive security methods public sector organizations should adopt to protect themselves against cybercriminals.

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Level 9

Knowledge management is a cornerstone of IT service management (ITSM). As teams continue to launch and refine digital resources, they’re also asking their user base to keep up. It’s paramount to have a sound knowledge base to help facilitate the changing pace.

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Level 13

I really liked this piece by SolarWinds Head Geek Sascha Giese discussing how can the public sector foster a balanced, efficient, and productive remote working culture.

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Level 13

Here’s an interesting article by my colleague SolarWinds Head Geek Sascha Giese looking at the importance of managing access rights in healthcare organizations, highlighting four steps to help illustrate how IT teams can integrate this successfully into every department.

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Level 13

2020 keeps on proving the old adage, “It gets worse before it gets better.” We still seem to be in the “worse” stage. If you’ve been paying attention to the news—and I don’t blame you if you’ve been taking a break for sanity’s sake—you might have noticed (in addition to the reports about the pandemic and social issues) hacks and general security breaches have been ramping up. The enforced rush to remote work environments has left gaps attackers were all too willing to exploit. The recent breaches of Twitter, Garmin, and Drizly (along with hacks of some dating apps back in May) have proven any business can be a target, no matter how unassuming they might be. To my mind, it’s time to revisit the online security conversation. No, not with our companies or coworkers (although we should revisit it with them, too), but with our kids, parents, grandparents, friends, or even the strangers you’re trying to connect with in the “How does dating work right now?” world.

What I’m saying is, let’s normalize the security conversation.

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Level 13

Here’s an interesting article by my colleague Craig McDonald discussing how cloud can be complex and what skills to look for and develop in your cloud computing engineers

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Level 18

This is a meditation on inclusion, inclusiveness, being open-minded, and recognizing how anyone can help you—no matter who the “you” or the “they” are in that statement. No matter your relative levels of knowledge, experience, or intelligence. No matter the difference in ages. No really, no matter any of that.

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Level 13

I really liked this piece by SolarWinds VP of Product Strategy Craig McDonald. It reviews different strategies for database and developer to securely deploy hybrid applications.

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Level 18

I’m not going to even try to pretend SysAdmin Day arrives this year under conditions anyone would call “business as usual.” I’m going to avoid the cliched and empty platitudes of “the new normal,”... Because I’m not here to tell you about your lived experience.

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Level 13

I really liked this piece by SolarWinds Head Geek Sascha Giese discussing the increased demand on public sector IT systems and how infrastructure monitoring can be the answer.

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Level 13

Here’s an interesting article by my colleague SolarWinds VP of Product Strategy Craig McDonald reviewing ideas on how to keep your focus on IT modernization and how compliance, automation, and making steady progress can keep you heading towards your modernization objectives.

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Level 9

Long-time listener, first time caller Liz Beavers here... Head Geek?

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Level 13

With the many and varied vulnerabilities to assess on Patch Tuesday, we wanted to take a few moments to highlight a particularly dangerous one. If you have missed the chatter online about this vulnerability, the technical details are here:

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Level 13

Here’s an interesting article by my colleague Head Geek Sascha Giese discussing how organizations can support the ever-increasing mobile workforce in the public sector.

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Level 17

I hope everyone had a happy and safe 4th of July holiday weekend.

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Community Manager
Community Manager

If there’s one thing SolarWinds strives to provide for our customers, it’s options. Options in selecting the right tool for the right job, options for deployment and scaling, and options as your next upgrade looms. This might explain why we’ve made decisions to re-introduce support for Windows and SQL Server 2012 while adding support for SQL Server Express and cloud deployments.

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Level 13

I really liked this piece by SolarWinds VP of Product Strategy Craig McDonald. It reviews different monitoring strategies to support various cloud deployment methods and advice using an application centric approach.

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Level 17

I don’t want to alarm you, but it’s now July.

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Level 13

This piece by SolarWinds VP of Product Strategy Brandon Shopp discusses details about audit logs and how they help with troubleshooting, identifying, and remediating network vulnerabilities.

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Level 17

I hope everyone had a wonderful Father’s Day this past weekend. The weather got a bit warm here, forcing us to change plans a bit.

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Level 13

Here’s an interesting article by my colleague Jim Hansen discussing complexities of securing hybrid data centers. Monitoring on-premises and cloud components with different tools doesn’t work and Jim has some good suggestions for managing this increasingly common situation.

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Level 13

As we all come to terms with quarantine and shelter-in-place orders being extended for longer than most prepared for (both emotionally and in terms of our stash of snacks), and for those of us who won’t feel comfortable venturing out into the crowds again for some time even after the shelter-in-place orders are lifted, many of us are realizing there are important parts of our life we’ve lived without for too long. No, I don’t mean “wearing pants.” I’m talking about our in-person game groups and group hangouts. It may be some time before we can get together like that again. Personally, I had several groups of people with whom I did different types of gaming sessions back when times were normal—everything from family game nights, to rowdy friend game nights, to intense and geeky game nights.

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