Geek Speak Blogs

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Geek Speak Blogs

Level 13

I really liked this piece by my SolarWinds associate Brandon Shopp, discussing how hardware health fits into your monitoring strategy and helps complete the picture of what’s happening in your infrastructure.

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Level 18

The act of writing is always a personal one. Each year, the December Writing Challenge is a highly-anticipated chance to peek into the minds, hearts, and lives of the folks we know as colleagues, coworkers, and friends.

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Level 18

When the value is obvious, most companies are willing to invest in tools to help employees get their job done better. But over the course of my career, I’ve noticed a few blind spots companies can’t seem to remember when writing out their tech team grocery list. These include things obvious to many, like training, antivirus for all devices, and comprehensive content management; or the more subtle ones like password managers or (yes) monitoring. In this post I’m going to dig into just three. I hope by sharing this with other folks in your org, it will start a larger conversation

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Level 11

Just imagine the current situation continues well into the foreseeable future—let’s merge reality with a little fiction. The apocalypse is over, but life has changed permanently.

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Level 13

Here’s an interesting article by my colleague Brandon Shopp looking at how tomorrow’s interconnected battlefield is critical yet presents challenges, including battlefield connectivity, and security and personnel technical skills.

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Level 10

IT typically leads the charge on selecting, implementing, and maintaining the organization’s IT Service Management (ITSM) platform of choice. Over time we see ITSM solutions become an integral resource to connect employees and IT.  

Once you’ve completed your initial ITSM implementation and you start the day-to-day grind of administering your ITSM platform – be it answering questions or pulling reports – this is where you can unearth opportunities for cross-departmental collaboration. As traffic increases and you handle a higher volume of tickets, you’ll likely find some inquiries that fall outside IT’s expertise.  

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Level 18

It’s hard to believe another THWACKcamp is now behind us. As I mentioned yesterday, for many of us it will take days—if not longer—to fully process what we’ve heard in these sessions and shared in chat. Not only is that OK, it’s emblematic of our work as IT practitioners. The very best information—whether it’s something we read a book or hear in a class or watch online—stays with us, slowly filtering into our conscious awareness, and from there into our daily habits.

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Level 18

Here at the end of THWACKcamp Day 1, it’s hard to settle down and write a wrap-up. The images and ideas are still very fresh; the conversations we shared are still swirling around my head. For those of us who’ve been around for three, four, five... or even nine (my gosh, how time has flown) years of THWACKcamp will know the new ideas keep bubbling up for weeks afterward. So, I’m going to beg your forgiveness in advance if I miss mentioning the moment that stood out for you, but feel free to share yours in the comments below.

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Level 11

What to do if there's nothing to do?!

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Level 13

I really liked this piece by my SolarWinds associate Craig McDonald, discussing the basics of monitoring, including establishing the what and understanding the how of network monitoring.

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Level 13

Hopefully, you all had a safe and spooky Halloween last weekend and a good time raising Cybersecurity Awareness in October. In case you missed it, SentryOne joined the SolarWinds family last month. We’re very excited to continue growing our portfolio of database monitoring and management products. Look for Tom’s thoughts on that in the list below.

What might you have missed in October?

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Level 13

Here’s an interesting article by my colleague Jim Hansen exploring steps to achieving your agency’s application modernization strategy, including deep application knowledge, strong leadership, and tracking performance improvements.

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Level 17

I’m writing this as I fly to Charlotte. Yes, in the middle of a pandemic, I am on an airplane. My first flight since March and bringing back a flood of memories. Not of flying, though. About my career.

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Level 13

Protecting your identity is becoming more and more difficult. Though many people don’t stop to consider it, even the most minor conveniences can go hand in hand with an incredible amount of privacy loss. For example, Amazon recently debuted new hand scanners in stores in Seattle where you can scan your palm to make a purchase. Even though you gain the convenience of being able to make a contactless payment, the company using this software now has personal information about you they may or may not even be using. Innovations in technology often go to market before their privacy implications are clear. Companies can use or sell your data for market research, for instance, but are at least required to send you privacy notices. In general, you should assume they only protect as much as they’re required to by law and not necessarily what you’d like them to protect.

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Level 13

I really liked this piece by my SolarWinds associate Brandon Shopp, discussing why cybersecurity plans need to be updated and how upgrading access control tools and using multi-faceted security increases protection.

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Level 13

Here’s an interesting article by my colleague Brandon Shopp looking at how network telemetry can be used to collect and analyze data from different sources to improve decision making.

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Level 13

I really liked this piece by my SolarWinds associate Brandon Shopp, discussing the Digital Air Force Initiative and how monitoring, traffic prioritization, and automation can help.

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Product Manager
Product Manager

Wide area network (WAN) technologies have come a long way since the early 2000s. Cisco and VMWare have reshaped the industry and are ushering in an era of “software-defined” WAN (SD-WAN). Find out why we’re so interested that it’s the top roadmap item for several of our products.

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Level 13

Here’s an interesting article by my colleague Craig McDonald exploring strategies to improve your agency’s security posture related to Active Directory.

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Level 13
7 4 293
Level 13

October is here! Halloween is around the corner, even though it will be a bit different this year. The smells of cinnamon, pumpkin spice, and cider are more prevalent, and, for those not in south Texas, leaves are changing, and cooler weather has arrived. More importantly though, October is National Cybersecurity Awareness Month here in the U.S. and this year’s theme is “Do Your Part. #BeCyberSmart.” At SolarWinds, we’re here to do our part and raise awareness. I recently blogged about raising the topic of online security with our friends and families, and October’s arrival gives us the chance to further raise awareness.

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Level 18

The way we talk about products that fall short of our expectations says more about how mature we are as professionals than it does about how mature or robust the solution is.

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Level 13

I really liked this piece by SolarWinds Head Geek Sascha Giese discussing why digital transformation can be the unwitting catalyst for increased cyberattacks on public sector organizations.

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0 0 135

Ask a hundred IT pros and their managers what “cloud native” is, and you’ll get as many different definitions. In part it’s because public cloud providers (PCPs) seek to provide all things to all IT teams, but it’s also because each organization has different goals for cloud. The question is, what does "cloud native" mean to you?

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Level 13

First, I hate the term “soft” skills. I prefer we call them essential or non-technical skills or even essential non-technical skills, as that would be more accurate and not have implications about difficulty. I firmly believe these skills are crucial even in normal times. As the year wears on and there’s no end in sight for a remote workforce, I want to take a few moments to recognize the importance of these non-technical skills in this environment. There are pros and cons to working remotely (as we can all attest to at this point), even if you haven’t worked from home for years, as I have. We’ve all seen the memes and the jokes about how introverts vs. extroverts are coping at home, and I think the reality is far less simple.

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Level 13

Here’s an interesting article by my colleague Brandon Shopp looking at why it’s imperative for agencies to ensure their websites and hosted applications are secure and working at the expected performance levels.

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Level 10

Conferences, while a lot of work, are such a fun outlet to connect with other people in the IT community. 2020’s landscape is vastly different, as are its conferences. In August, our team had the pleasure of participating as a sponsor at SupportWorld Live: A Digital Experience. While we weren’t in Las Vegas making new friends and betting on red, we enjoyed an engaging experience and brought back a wealth of information to our fellow Solarians. Here’s a look at key takeaways from this year’s virtual event.

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Level 18

It’s fair to say no one was expecting 2020 to unfold the way it has. Luckily, as entire offices were shut down the vast majority of IT professionals were at least partially prepared when the shoe dropped. But how prepared were we, really?

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Level 13

In the second article of this two-part series, my colleague Head Geek™ Sascha Giese shares the final five steps public sector organizations should adopt to form a robust security strategy.

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