Solarwinds: An NMS that you don't need a PHD to use


Like everyone else, I am very busy at my job, and I tend to be a jack of all trades. I find myself running from fire to fire, getting things under control. I wish I had time to be more proactive and do everything according to the text book.  But, the reality of a short staffed global manufacturing company doesn’t always allow for such luxuries. 


Sometimes things are insanely busy and I don’t know how I get through the day, every once in a while there is a lull in the action and it’s during these times I try to focus on making my network management station better and catch up with a lot of proactive maintenance. I know that in the long run, every hour I spend on the NMS, will be multiplied my times over in stress savings and performance improvements


These lulls don’t happen very often and when they do, I don’t have months to learn an overly complex, high priced NMS, that requires a degree in computer programming in order to get the simplest tasks done.  I know what I need to get done.  I just need to translate that into a task in the NMS.


That’s why I really like the Solarwinds suite of network management products, they are cost effective, easy to use, easy to install, and very easy to run and maintain and if I ever have an issue , I can just go jump on over to the thwack community and find what I’m looking for quickly and efficiently.  There are so many great products from Solarwinds.


They are a company that truly gets it, they understand that I don’t have a lot of time, to spend on learning SQL programming or Oracle databases, or PERL reports.  I just want to monitor my network, with a user friendly graphical user interface.  A few clicks here and there and I am literally up and running. 


Network management is not the main part of my job, in fact it’s a rather small part. I need to run and protect the business and keep the lights on and the machines running. There is such a huge return on investment, with Orion, it has saved my bacon many times, while nothing is perfect , I have to say that I am very happy and sleep better at night knowing I got someone watching my back. I hate being woken up by the pager at 3am, but  that happens a lot less nowadays. I know now what the problem is and get to work on fixing it, instead of fumbling around wondering what happened, and having people asking me for status every 5 minutes.


How are you using your NMS, is it your full time job? I think most people are like me, they have a lot of other things to get done.  I am so thankful the product is so easy to use, it really makes my job that much better.


It’s hard to fix something if you don’t know what is broken. And my NMS is my eye in the sky. Those help desk tickets won’t stop coming in. The phone doesn’t stop ringing, but hey I got this. How bout you?

  • Good discussion.  Thanks for sharing.

  • I actually have a full time contractor managing our alerting system, we have too many nodes and too small a staff to manage

  • SolarWinds' products have really come a long way since I first started working with them 7 years ago. Product updates have become more & more stable and features are continually added to add value. I've never been part of a company who had a full-time "monitoring" admin so I've usually been the guy doing the SolarWinds maintenance & upgrades. The canned monitors are great and make deploying new SAM monitors very easy.

  • Managing a NMS always requires some research because every one has its learning curve based on its functionality and feature set, once you know the foundation of monitoring protocols (snmp, ssh, telnet, icmp) then moving from one Vendor to the next start becomes easier.  During my time working with different platforms over the years Solarwinds has by far been the easiest and most feature rich platform.  I'm not a full-time SW admin so a platform that is it easier to deploy and get the alerting and information needed is essential to me.

  • @craig schnarrs hit the nail on the head  when we wrote "Network management is not the main part of my job, in fact it’s a rather small part." It seems many times companies believe that the end users ONLY monitor networks. For many of us, network monitoring is a part of our job -- but not our ONLY job. As long as we have a program we can get up an running quickly, learn quickly, adjust (customize) as we need -- that product is going to win out. In this case, I agree that SolarWinds meets all those needs. Great suite of well rounded products from a company that "gets' the end user.

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