Showing results for 
Search instead for 
Did you mean: 
Create Post

Public Sector Hybrid IT and Cloud Adoption: Research Finds with Great Risk Comes Great Reward

Level 11

By Paul Parker, SolarWinds Federal & National Government Chief Technologist

Cloud and hybrid IT will be one of the top five most important technologies for U.K. public sector IT professionals in the next three to five years. This is the view held by 88% of the industry surveyed in the SolarWinds IT Trends Report 2018.

Further insights from the report uncover that, even with challenges implementing cloud services, the sector remains positive about the opportunities the cloud presents, both today and in the near future.

Despite cloud and hybrid IT representing one of the top challenges in rollout and performance (with 62% of respondents ranking it in the top three challenges), the public sector continues to see the benefits of the cloud, primarily for creating efficiencies (72%*), ROI (81%*), and productivity (79%*).

Barriers to success

At the same time, over half (58%) of public sector respondents say their IT systems are not performing at optimum levels, and a further quarter (23%) are not sure. Three-quarters (73%) of public sector IT professionals spend more than 25% of their time reactively working to optimize performance, while just 47% spend a similar amount of time proactively optimizing. When asked what was causing barriers to performance, nearly half (44%) cite inadequate infrastructure, while a staggering 56% cite a lack of organizational strategy.

“With these results, we see continued public sector commitment to the cloud and hybrid IT,” commented Paul Parker, chief technologist of federal and national government, SolarWinds. “However, what is most striking for me is the amount of time IT professionals spend retroactively fixing their systems. I would liken it to trying to fix a car as you drive it down the motorway. Trying to maintain systems while they are still in use is near-impossible, and ineffective in the long run. Without having the time, strategy, and budget to get core systems working first, it is no surprise that public sector entities are taking longer to adopt and benefit from the Government’s Cloud First policy than perhaps was originally hoped.”

The promise of emerging technologies

Alongside their focus on the cloud, public sector respondents also voice interest in emerging technologies. While automation and AI prove more popular among for-profit organizations than the public sector, there is still strong interest in embracing these advances. Over half (56%) rate automation as a top three technology with the greatest potential of improving productivity and efficiency, and a third (33%) see the same potential in AI.

When it comes to Software-defined Everything (SDx) and big data analytics, the public sector is more optimistic than its for-profit counterparts; over half (56%) of public sector respondents think SDx is one of the top three technologies in terms of ROI potential, while a similar percentage (51%) rank big data analytics among the top three technologies with the greatest potential to provide productivity and efficiency benefits. This is compared to equivalent responses from for-profit organizations, where just 17% rate SDx and 34% rate big data analytics similarly.

Further findings from the research are as follows:

  • 77% of public sector respondents think the cloud is the most important technology in their IT strategy today, compared to 62% of U.K. for-profit organizations
  • 72% of public sector respondents consider the cloud to be one of the top three technologies for creating and increasing efficiencies, and 79% consider it among the top three in terms of productivity benefits
  • In the next 3-5 years, the public sector expects AI to be one of the top five most important technologies in their strategy, according to 51% of respondents
  • 81% rate cloud and hybrid IT as one of the top three technologies in terms of ROI potential, compared to just 60% of for-profit organizations

*percentage of U.K. public sector respondents who rated the cloud as one of the top three technologies with the greatest potential in these areas

Find the full article on Open Access Government.

Level 13

Good Article


I can see the great reward for smaller companies being able to implement and deploy tools and services that they could not otherwise do on their own.

In many ways this is a repeat the hosted web services vs. in house web services that went around back in the late 90's/early 2000's.  Some of the same issues and challenges exist just in a different form.  It is not isolated to just the UK, but they have more of a mandate to consider and try cloud based services first as I understand it.


Good article

I find it strange that folks so easily ignore the "great risk" part, and jumped on the cloud bandwagon before it was ready, perhaps out of fear that they'll miss out on something.


I personally tend to like the leading edge of technology, but not the "bleeding" edge. Of course, we have to appreciate those that are on the "bleeding" edge as they take the hit for the rest of us and allow us to jump in when things are better developed.

For a completely different example I remember the $20,000 4K TV. I could never afford one (well I guess if I walked to work - like that would ever happen) but it paved the way for the rest of us to buy in at todays prices.


some people have to be early adopters so they have something to brag about....until it bites them.

About the Author
Paul Parker, a 25-year information technology industry veteran, and expert in Government. He leads SolarWinds’ efforts to help public sector customers manage the security and performance of their systems by using technology. Parker most recently served as vice president of engineering at Infoblox‘s federal division. Before that, he served in C-level or senior management positions at Ward Solutions, Eagle Alliance and Dynamics Research Corp.