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IT Pro Day 2019: Harder, Faster, Stronger

Even after all these years in technology, I remain in awe of IT pros. Watching my kids’ classes, it seems everyone—including elementary school students and other civilians—is practicing truly geeky, hands-on-keyboards arts. We’re also seeing more casual administrators—people with a keen interest in spending some time managing networks and applications on the way to another role. But IT pros are different.

Like teachers, firefighters, and healthcare workers, IT pros tend to go where help is most needed. They endure simultaneously cacophonous and freezing server rooms, suffer the indignities of cost center budget processes, juggle multiple business teams with competing priorities, and regularly work nights, weekends, and holidays, all while presenting calm to assure end users. IT pros don’t work jobs. They’re called to be helpful.

And today they’re doing something they haven’t done in a decade in response to external forces. They’re jumping (mostly) without a net to fail fast, while learning new (and in some cases immature) solutions like hybrid, cloud-native, data science, automation, and more. They’re also accepting the push toward service-based licensing, even with the added specter of a career-limiting OpEx bill only a click—or API call—away.

And none of this would be possible, especially including the major changes business now demands in the pursuit of transformation, without IT professionals. These projects demand conviction, endurance, and creative thinking about how they’ll be maintained years from now. They drive new needs to engage business leaders and ask tough or politically unpopular questions as they modernize legacy apps. And these projects are cornucopias of unknowns and new risks only considerable experience and skill can mitigate.

That’s why I remain in awe of IT pros. And on IT Pro Day 2019, it’s important we recognize the people in tech who make the world work. Here’s to the dedicated men and women who’ve charted their careers by solving problems, enabling the business, and are always there for us whenever we need help.

Perhaps it’s IT pros who are the original five nines.


Level 14

Cheers patrick.hubbard​! 

Level 15

Happy IT Pro Day to all

Well said Patrick

With tech being more and more critical to life in general, the fact that the next generation are picking up 'Keyboard-Fu' at an early age, and that they are comfortable with principles of code, all at the same time as they are learning the basics of the three natural sciences, is something I honestly didn't foresee. It's awesome.

As Master Yoda says "we are what they grow beyond". I honestly can't wait to see what my daughters will accomplish!

Level 11

Cheers to all IT Pros!

Level 12

Well said!

Level 12

A very relatable article!

IT Pro's are the first people called when teachers, firefighters, and healthcare workers can get the computer, program or website working.

The first responder for first responders, IT Professionals!


Level 15

Well stated!  I am proud to be called an IT Pro!!!!

Level 12

About the Author
I'm the Head Geek and technical marketing director at SolarWinds, (which basically means I'm an mature geek in the services of the product team). When I say geek I mean Geek, with extreme prejudice. I started writing assembly on my Apple II, got a BITNET email account in 1984, ran a BBS @ 300 baud, survived X.25, abused Token Ring, got some JavaScript award love in '96, and my hack flight notification service still backs Along the way in various jobs I’ve been a developer, SE, PM, PMM, and now principal evangelist. (Let us all join hands around the server.) Over 10 years at SolarWinds I’ve hatched our online live demo systems, managed the SolarWinds Certified Professional program, launched the Head Geek program, helmed SolarWinds Lab and THWACKcamp, and these days I’m focused on the hairball that is Hybrid IT, Cloud, DevOps and helping IT admins learn new skills not just to manage increasing complexity, but accelerate their careers. I’m always looking for new and more fiendish ways to use our products- just like our customers. And when I have a few spare minutes I fly a little when the weather is good.