Welcome to SolarWinds blog series “The Best Practices for Optimizing Alerts”. This is the second of 3-part series where you can learn more about the best practices in optimizing your network alerts in your IT environment.
In the previous blog, we had discussed threshold based alerting and its significance in faster troubleshooting of a problematic network situation, and how you can keep your problems at bay. In this blog, we will dive deep into network based alerting and explore more about its uses in maintaining continuous network up-time and service availability.
Today’s world expect businesses to run 24x7 and it is never been easy to support business critical processes, applications and also manage user expectations. The backbone of such businesses is the IT network that helps people to run all their processes without any service interruption. If anything disrupts the network, the first person to blame is the network administrator and to avoid this situation, administrators constantly update themselves on what is happening in their network.
What is Network based Alerting?
Network based Alerts are setup by administrators to get alerts on connection issues between networked devices in an enterprise such as packet loss, unreachable interface, high latency, etc. With the help of this information network administrators will have an actionable knowledge to identify affected devices and avoid any downtime in critical applications.
Importance of Network based Alerting
Network based alerting plays a big role in enabling network administrator not only to maintain, but also find and resolve any issues quickly. It also helps them to keep track of events and errors that have ever occurred in their network.
In addition, it helps you reduce the time for troubleshooting by finding issues at the device level. For example, a business critical application running at one location tries to access database from another server and if there is high latency between them, the network administrator will get alerted on a probable cause that slows down the application. Similarly, if there is any errors or discards caused by any server in the presence of a geographically distributed network environment where users need to access information from different locations, having network based alerts will help you find an event that probably has an effect on packet loss between the routers or servers. You can also get alerted on hardware errors such as excessive CPU or memory utilization, from your pre-defined limit of 90%. This helps network administrator’s to find the exact device that causes the network problem.
Ensuring continuous Network Availability through Intelligent Alerts
Network based alerting helps you to troubleshoot a network faster and more proactively avoid future issues. Intelligent Network Alerting, not only keeps you updated on the errors or events that happened, but also allows you to define device dependencies to ensure you don’t receive unnecessary alerts. You can configure alerts for correlated events and escalate them to a variety of delivery methods. By monitoring your network, you can find and correct issues before your network performance gets affected by degradation or availability issues.
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