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6/9 Atlanta SWUG Recap

Level 15

On Thursday, we had our first Atlanta #SWUG (SolarWinds User Group).

THWACKsters from the greater Atlanta area and as far as New Jersey (shout out to sherndon1!) came together to celebrate THWACK’s 13th birthday & to unite in our love of SolarWinds.


We did things a little differently this time by starting with a live announcement broadcasted to the THWACK homepage and our SolarWinds Facebook page.

In case you missed it, the live announcement & our gift to you is:

1) #THWACKcamp is coming back (September 14th & 15th)!

2) Registration is now open>> THWACKcamp 2016

3) If you register during the month of June you will be entered to win a trip to come to Austin for the live event for you + 1! (USA, CAN, UK & Germany are eligible)

Here’s a brief recap of the presentations & resources from the SWUG:

MC for this SWUG: patrick.hubbard​, SolarWinds Head Geek

'NetPath™: How it works'

cobrien, Sr. Product Manager (Networks)


Chris O’Brien gave an overview and live demonstration of NetPath (a feature in the latest release of NPM 12). See it in action:

'Systems Product Roadmap Discussion + Q&A'

stevenwhunt​, Sr. Product Manager (Systems)

What we’re working on for Systems products:

'Customer Spotlight: Custom Alerts for your Environment'

njoylif, SolarWinds MVP


Larry did an excellent job of talking about all the ways you can leverage custom properties in your environment.

He also connected the dots and demonstrated how alerting and custom properties go hand in hand.

larry rice.PNG

'SolarWinds Best Practices & Thinking Outside of the Box'

Dez, Technical Product Manager

KMSigma, Product Manager

Reach out to Dez or KMSigma for additional questions on the topics discussed:

  1. SAM as UnDP and TCP port monitoring

•OIDs, and MIBs, and SNMP – Oh, my.

  1. NCM approval process with RTN for security needs

•Manager & Multistage Approval, Real-time Notification, and Compliance

  1. Alerting best practices

•Leveraging Custom properties to reduce Alert Noise

  1. NetFlow Alerting with WPM

•Using WPM for Alerts that are currently not within for NTA

  1. Optimizing your SolarWinds Installation

•Building Orion Servers based on Role

  1. Upgrade Advisor

•Upgrade Paths Simplified

'Customer Spotlight: HTML is Your Friend: Leveraging HTML in Alert Notifications', SolarWinds MVP


adamlboyd (Not in attendance, but may be able to help with any follow up questions)


Kevin & Michael did a great job of showing us how they are using HTML to customize their alerts.

Specifically, they showed us how they were able to customize their email alerts which solved for:

  • Teams paying attention to their alerts
  • Easy to digest
  • Easy to recognize issues
  • HTML 5 is responsive on Mobile so their alerts look good on different devices.


SolarWinds User Experience "Dear New Orion User..."

meech, User Experience

Thank you to everyone who attended the event! We enjoyed meeting and talking with each of you.

We hope you’ll keep the conversation going on this post and on THWACK.

And last (but not least), thank you to our sponsor and professional services partner, Loop1Systems (BillFitz_Loop1) for hosting the happy hour!

Additional information on Loop1Systems:

**If you left without filling out a survey, please help us out by telling us how we can make SWUGs even better>>

If you are interested in hosting a SWUG in your area, please fill out a host application here>>

If you’re attending Cisco Live this year, RSVP to attend the SWUG we’re hosting during the event!


njoylif​ did an excellent job and seemed at home up there on stage... future head geek material right there.

Thank you for providing access to the slides!

So jealous! I can't wait to attend one. Looks like the group went all out in setting this up and providing facilities. And then to be able to help in announcing the birthday prize for ThwackCamp? Giddy!

Level 17

Thanks Man!  easy when you love what you do and are having fun!

You guys did great as well and I really had a blast.  Great job to all presenters and to everyone on SolarWinds side that made it a huge success!  Awesome



Looks like fun.  I need a SWUG group near me.

Level 10

Anyone want to do a SWUG in Toronto?

Level 15

If you haven't already, add your location to our poll:


I'd like to also say that njoylif​ had some really interesting slides to show of and that I know who I'm hitting up next time I'm stuck with a sql query. Thanks​ for coming along and thanks to Solarwinds for putting the meeting together.

Level 9

Sounds as if it was a great event.

Look forward to hearing more great stuff coming out of THWACK!.

So, how many from the Atlanta SWUG group made it?


Looks like it was a great event! I'll have to continue to enjoy these from afar

Level 11

Looks like that was fun! Thank you for the useful information guys!

Level 17

I didn't count, but I think at least 25 users were there.

Level 14

I haven't been to one yet, but soon.

Level 9

Yep i need to attend one of these!

Level 9


Now I hope those from the Atlanta group SHARE with the rest of us who couldn't attend!

Level 15

Final count was 35

Level 20

Definitely good turnout for sure!