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mookmanee.m
Level 8

Engineer's Toolset 11.0.8 on web not work.

I monitors interface statistics in real time select  node and click discovery all interface but it show interface ???????

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help me please.

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20 Replies
shankarkrupa
Level 10

Re: Engineer's Toolset 11.0.8 on web not work.

Appears like a polling engine connectivity to your node issue. Could you share the log?

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mookmanee.m
Level 8

Re: Engineer's Toolset 11.0.8 on web not work.

but I monitor node via NPM normally.

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shankarkrupa
Level 10

Re: Engineer's Toolset 11.0.8 on web not work.

When you hit the Discover All CPUs button, did you see a discovery in progress message or is not doing anything at all?

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mookmanee.m
Level 8

Re: Engineer's Toolset 11.0.8 on web not work.

not doing anything at all.

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shankarkrupa
Level 10

Re: Engineer's Toolset 11.0.8 on web not work.

Does traceroute work and is it an issue only with this tool? Logs might help. Or please contact Support directly.

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mookmanee.m
Level 8

Re: Engineer's Toolset 11.0.8 on web not work.

traceroute not work. engineer toolset for web not work. but engineer toolset for desktop is work.

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shankarkrupa
Level 10

Re: Engineer's Toolset 11.0.8 on web not work.

It is an obvious licensing/configuration issue. Logs will be required to confirm this. Please get in touch with Support.

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mookmanee.m
Level 8

Re: Engineer's Toolset 11.0.8 on web not work.

I test on the LAB, I cannot open case.

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ivodlouhy
Level 10

Re: Engineer's Toolset 11.0.8 on web not work.

Can you send me the logs so we can see more info about this issue?

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