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Enterprise Operations Console 2.0 RC Now Available!!

I’m pleased to announce that the SolarWinds® Enterprise Operations Console 2.0 RC is now available!

Once you’re ready to install, you can find the RC available to download in your customer portal!


Is there an upgrade path for this version?  I tried upgrading from 1.6.3 and got the error "Upgrading to EOC from a version of EOC 1.6.3 or earlier is not supported".  This error is confusing since it implies an upgrade attempt from a version later than 1.6.3 would be supported, yet 1.6.3 is the latest version, right ??

/me is excited!

AFAIK details on upgrade paths have not been released yet. These would normally be put in the RC release notes.

Having said that, I do not believe that it is possible to upgrade anyway. These are two completely different applications with different underlying engines and therefore not possible to upgrade.

Also as the data being collected is transient, it is not as if any data will be lost. Therefore plan to replace and reconfigure. Someone can put me straight if this is not the case.

Documentation for the RC?  just did an install and looking for info.

m_roberts - Your statement is accurate.  There will not be an upgrade path from versions prior to EOC 2.0.  These are drastically different and even though the EOC 1.6.x versions looked "Orion-like", they were not.  Enterprise Operations Console 2.0 has been built from the ground up starting fresh but incorporating the same framework the rest of the Orion product suite utilizes. 

jamison.jennings typically documentation is limited from an RC perspective but if there is anything I can assist with, please let me know.  Being that this forum is open, some items may not be appropriate to discuss here.  If you would like to reach out to me directly, or provide feedback in the RC Forum, I would be happy to assist.  Looking forward to feedback. 

Just tried installing and it fails after the light or full install option, the error says oops...we detected a problem - Specified custom product/component [NPM] was not found in product catalog.

All sorted needed to run as administrator.

Has anybody experienced issue installing this new version? I've uninstalled the old 1.6 version and trying to install this 2.0 with local sql express. I get this message all the time the configuration wizard runs. Any clue would be appreciated. Thanks!

Website configuration failed:

•   •  Connection to SolarWinds® Information Service did not succeed.

Last error: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:00:59.9844329'.

mdangol is it possible to install EOC 2.0 on a new server, rather than attempting to install on the old EOC system?  What OS are you attempting to install on?

New server request will take some time and cost to get all approved. Is trying to install on old server a bad idea? It's windows 2012 r2

Not necessarily.  EOC 2.0 certainly supports Windows 2012R2.  If it is a VM, can you wipe it and start fresh?  If it is a physical box, you may want to do more than just opening Add/Remove programs and uninstalling the product.  I might suggest looking for and removing similar files such as the following:

C:\Program Files (x86)\SolarWinds

C:\Program Files (x86)\Common Files\SolarWinds



Delete the app pool and old website.

Remove any old versions of SQL Express if you were running that before as well.  EOC 2.0 will install SQL 2016 express by default. 

Restart the system and try to run the RC2 installer again as local admin. 

The installer should run pre-flight checks and detect if there are any issues.  If you continue to have problems, you still may be able to collect diagnostics and I can have my team take a look.

Keep me posted.

I installed EOC 2.0 RC and like the look and feel of it!

A few observations:

- RC installed with local SQL server - was not prompted during install to select any other database server

- Installed with IIS Windows Authentication enabled - yet in the install wizard Windows Authentication was unchecked

- Main landing page (viewID=12) Enterprise Environment-Summary has no customize option. When I look in Manage Views and Edit it, it shows no resources

- Noticed that the SolarWinds Syslog and Trap services are stopped (and won't start) - typical for an expired license yet this is an evaluation and shows 30 days remaining

- Created new view and added 'Polling Engine Status' and saw Last Database Update read 1060662741 minutes (probably related to above)

Thank you for the feedback sotherls.  For now we probably need to route this discussion to the RC Forum, and I can provide you feedback. 

Any plan to add Service Now integration to this new version of eoc? Or just show the Service Now tickets in eoc polled by other NPM Solarwinds sites ? Currently I'm not seeing that feature.


Yes, this is something that I would like to see make its way into the Enterprise Operations Console.  It is going to involve a number of changes, but this is being investigated and we hope to have something for you in the future.  . 

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