I have setup an alert that emails me when a device is down. The alert works correctly. I have now edited the alert and have added a schedule to only trigger alerts between 9am - 5pm.
The issue I have is that if a device goes down at 7 am I do not get an e-mail even if the device is down for a day.
If there a way to make the alert trigger at 9am?
And actually jbarr3tt I may be misunderstanding... with your configuration (If you have set the Time of Day section for 9-5) the behavior of the alert would be not to trigger outside of the designated hours. If you have a server go down at 7 AM, if that server is STILL down at 9, you would receive a notification. If that server has already come back up, you will not receive a notification.
So what is configured under the Time of Day section? You likely need to remove the restriction on the Alert itself... Allow that to trigger at all times, but configure a schedule in your email action for the 9-5.
jbarr3tt not sure this is tied to the Enterprise Console in this case, however, I believe I may be able to help. Would you be able to send screenshots of how you built your Trigger Condition and your Trigger Actions?
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