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Level 7

Who maintains the website www.dnsstuff.com?

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The public website with free tools at dnsstuff.com gives a 500 server error when attempting to print the PDF. I called the number on the Contact page Phone: 512.682.9300 and got a message that "there was a problem" before it disconnected on me. I tried the other number Toll Free: 866.530.8100 and spoke with an operator, who said that all the web stuff should done here, so I apologize if this isn't the right place.

Is there any way to get this to a developer who has access to the box?

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Level 15

Hi Laura,

This is a known issue and the team is currently working on a solution.

Apologies for the delay and the inconvenience!

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Level 15

Hi Laura,

This is a known issue and the team is currently working on a solution.

Apologies for the delay and the inconvenience!

View solution in original post

Thank you, Wendy. I understand it's a free site, with free tools; my main concern was getting it reported to the right people, as I was afraid that might be an infrequently used tool and nobody was aware of the issue. Glad to hear someone's working on it.

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