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Level 9

Unable to resolve hostname in Add Node

Hi,

I am currently trying to manually add a node (via the "Add Node" screen, unsurprisingly!) - this previously worked; however following an update we are finding that it is unable to resolve any hostnames.  This appears as a floating browser pop-up, rather than within solarwinds iteself (see attachment).

I have tried unqualified and fully qualified names, neither of which work, although if I specify the IP address it is fine. I am able to ping the hostname both from my local PC and from the SolarWinds server.

Can anyone help?

Thanks,

Richard

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2 Replies
Level 7

Click Start Menu

Click SolarWinds Orion

Click Orion Service Manager

Start All Services

This fixed it for me.

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Level 10

Using FQDN resolved this issue for me.

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