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DameWare Remote Support (DRS)

Forum System error: 2184 when checking user logon/logoff informaiton

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System error: 2184 when checking user logon/logoff informaiton

terryhebert over 11 years ago

When I try to use the "display user logon/logoff information" I receive an error: "Failed to Get User Information. System Error:2814 System Message: The service has not been started:"

0 rob.hock over 11 years ago

Let's check and see if the windows netlogon service is running on the machine DRS is installed on. Restarting it may be in order.
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0 terryhebert over 11 years ago in reply to rob.hock

Had to start the browser service on the Domain Controller.
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