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milan.hulik
Level 12

Re: Low refreshrate on Windows 10 ver.1709

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Simply go to the page I mentioned above, register for the Beta and enjoy

You must be a DameWare customer under active maintenance.

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lmrozowski
Level 7

Re: Low refreshrate on Windows 10 ver.1709

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what about centralized instalation? we don't have licence for per seat, only DameWare Remote Support Centralized Server...it can only use evaluation 14 days version...

nconville
Level 7

Re: Low refreshrate on Windows 10 ver.1709

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Any answer to this question asked almost a week ago?

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milan.hulik
Level 12

Re: Low refreshrate on Windows 10 ver.1709

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Apologies for a timely response. I was on a PTO for couple of days and now I found your comment.

Purpose of Beta 1 is to test the new mirror driver against Win10 in customer's environment. We're now logging and fixing a few issues and based on how much impact the fixes will have, we'll release either Beta 2 standalone to run another test, or better case - release candidate (RC).

RC would be centralized and standalone, available via customer portal for all customers under active maintenance.

Milan

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Re: Low refreshrate on Windows 10 ver.1709

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I installed the beta and removed the productive agent on testmachine and installed the agent with default settings. Is there a need to to this or can I use the agent from version 12.0.3.xxx?

Performance seems to be better. The session is more responsive. But I still have some lags and sometimes not an actual view from the client (need to use send refresh option).

If I grab a application windows and move it fast, it get distorted.

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milan.hulik
Level 12

Re: Low refreshrate on Windows 10 ver.1709

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You need to use the new agent. We have not tested upgrade scenarios and they are not recommended for the Beta.

We're still fine-tuning, but glad to hear, that the performance is better for you.

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pguerrisi
Level 8

Re: Low refreshrate on Windows 10 ver.1709

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Some feedback here:

Just tested with a small team so far before releasing it to more users to test:

Found if Mirror Driver either setting Force 8,16 or 24 bit Display is checked the screen displays black or distorted like the image posted:

This is found under View > Default Host Properties > Mirror Driver Tab

distorted display force 24 bit under mirror driver tab setting.PNG

And then theres the lockscreen freezing during login transition to the desktop. Which a disconnect and reconnect fixes. This is stated in your beta notes as a known issue. More of a annoyance then show stopper

Any ETA yet when your updated version of the beta will be released?

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milan.hulik
Level 12

Re: Low refreshrate on Windows 10 ver.1709

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Hi Patrick, thank you for the feedback. We're shooting for a GA by the end of this quarter, but there are some other initiatives going on, that might affect my current schedule. I cannot commit to anything now.

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zhongjiedong
Level 8

Re: Low refreshrate on Windows 10 ver.1709

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It now doesn't work with windows 7? I just get no screens at all when connected.

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milan.hulik
Level 12

Re: Low refreshrate on Windows 10 ver.1709

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Beta release notes state that the Beta should be only used against Windows 8.1 +

When we ship full release, it will support Win 7 as well.

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