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Level 8

Re: Low refreshrate on Windows 10 ver.1709

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Hi

When can we expect a fix for this problem, we are now Rolling out 1709 to 7000+ computers

If we dont find a solution for this soon we will have to start looking at alternatives

Best Regards

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Level 7

Re: Low refreshrate on Windows 10 ver.1709

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hmmm, any News on this?

we are doing the rollout, too.

i hope to see a fix soonish, the product is quite useless with such latency.

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Level 7

Re: Low refreshrate on Windows 10 ver.1709

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Just noticing it appears that on Win10-1709 at least Dameware no longer see's multiple monitors either.

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Level 12

Re: Low refreshrate on Windows 10 ver.1709

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hi James, were you able to reproduce it on multiple Win10-1709 PCs? Anyone else seeing this?

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Level 7

Re: Low refreshrate on Windows 10 ver.1709

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noticing this  on 1709 as well .  If there's any workaround will appreciate it .

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Level 7

Re: Low refreshrate on Windows 10 ver.1709

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Why are Solarwinds so slow fixing the Windows 10 1709 problem, it's over 3 months since the bug founded.

Why waiting to fix this problem in a major update .

I think so many customers are left behind.

Please do something.

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Level 12

Re: Low refreshrate on Windows 10 ver.1709

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Trust me, this belongs to the top 3 most important things, we're working on now. Also it is the most expensive, out of those 3.

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Level 7

Re: Low refreshrate on Windows 10 ver.1709

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Same issue for us on windows 10 1073 and 1709 versions. Do you have an estimated time frame of when an update will be available?

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Level 12

Re: Low refreshrate on Windows 10 ver.1709

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Unfortunately, I am not allowed to speak about ETAs. I can say, that this is a well known issue, that we need to address and will do so in a future release.

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Level 7

Re: Low refreshrate on Windows 10 ver.1709

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Hi- what's the best way for me to get an update on this? Is there a newsletter or support bulletin I can subscribe to? Our organization would like to be notified as soon as a new release that fixes this is out.

Thank you-

-Tom