After installing WINDOWS 10, and upgrading it to version 1709 when connecting DAMEWARE, low FPS is observed on these computers. The quality of the connection is 1Gb. On other computers, there is no such problem.
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I have noticed the same issue. I thought it was just me or the system lagging. Its annoying but I can deal with it for now with as few systems we have running 1709. As that number increases though it could become more of an issue.
Microsoft changed the display driver architecture in their v1709 and that created problems for DameWare. We're fixing this issue now.
I am not allowed to answer this question. Have you reached out to our support? We have a workaround, that improves the behavior a bit:
IN DMRC -> Top Menu -> View -> click Default Host properties
Display Options tab -> Force 24bit display
Mirror Driver tab -> Force 24bit display
Remote Options tab -> Desktop Effects -> disable all desktop effects
Change the compression level to 9; Scan Blocks to 1 and Delay between Scan Block Update to 250; Check if slow link optimization is checked.
Let me know, if that helps a bit. We'll work on a new mirror driver in the meantime and provide a fix ASAP.
When can we expect a fix for this problem, we are now Rolling out 1709 to 7000+ computers
If we dont find a solution for this soon we will have to start looking at alternatives
hmmm, any News on this?
we are doing the rollout, too.
i hope to see a fix soonish, the product is quite useless with such latency.
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