I have found this one of the most useful features of another remote support software we use.
Basically the ability to invite a remote Admin (who may or may not have DRMC or DRS (if not they install a temporary client used for the remote support session).
For example, you are working to support a staff member remotely, and need assistance from another third-party vendor. You quickly invite them into the session as an admin via the internet proxy. They are then given permission to also control the remote session and interact with the computer as needed.
