PURPOSE: To show some of the settings that can be defined for the Dameware MRC Agents.
Note that there are 2 Agents for Dameware.
Dameware Mini Remote Control Agent is for Remote Control to Windows 9x to Windows 10 and Server 2000 to 2016.
Dameware Remote Support 2.6 Agent is for Remote Support only. This agent allows the ability to take actions without a remote session.
With Security increasing across LAN Networks to secure End Users, I have received a few requests on information on setting up Dameware to request permission prior to connecting to the End User.
Note: This is written for Dameware v9 - v12 and should work for v7-v9, only the installation folder has changed. The Dameware agent was rewritten prior to 6.9 and options may be different.
With this Configuration:
Note: These configuration settings will create a registry file that you can then use when connecting through Dameware, or you can roll out via 3 options at the bottom.
To setup the Agent Settings:
Finally Select Ok to update the DWRCS.reg file.
DWRCS.reg Agent settings will be located in the Installation Directory
Dameware Remote Support:
Version 9-11: C:\Program Files (x86)\SolarWinds\DameWare Remote Support <Version Number>
Version 12: C:\Program Files (x86)\SolarWinds\DameWare Remote Support
DameWare Mini Remote Control
Version 9-11: C:\Program Files (x86)\SolarWinds\DameWare Mini Remote Control <Version Number> x64 if 64 bit install.
Version 12: C:\Program Files (x86)\SolarWinds\DameWare Mini Remote Control or C:\Program Files\SolarWinds\DameWare Mini Remote Control x64
How to pull your existing Agent Settings to modify into DameWare.
How to publish the Agent settings to multiple systems
Option 1: Configure Agent settings from Dameware Mini Remote Control
Option 2: Push Dameware Agent settings registry file .reg via SMS, Group Policies, etc.. (Preferred and Deployed to all systems automatically)
Note: If the DameWare Agent is not installed, or installed but not started on the remote machine, then at the time it starts up it will read this Registry key and configure itself accordingly.
Option 3: Update the connected Remote System with new Agent settings. (Connected Only)
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