Currently, you have to manually fill in the customer details for computers that are added to DRE. I'd like to see some type of import option where I can set up a .csv file to map to the desired fields in the CUSTOMER DETAILS section of the Technician Console.
For example, I can export a .csv file from DRE that includes the computer name. Then, I can fill in fields and import it back into DRE and that information will populate within CUSTOMER DETAILS:
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