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Level 9

Text messages from DPA on an alert?

Can we send text messages from DPA on an alert?

3 Replies
Level 12

The way we handle at my work this is to include a special string in the alert name (e.g.$SMS$, #TEXT# etc.) and have an email rule set up to forward that via SMS to the relevant area. You will need access to some form of SMS gateway or product.

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We have the SMS service via the gateway. but recently I get this error: "Failed to execute HTTP request". I don't know what might be the cause

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Level 14

Currently, we can only send out messages as SMTP. SMS is not supported. However, some carriers can convert the message if sent to something like <number>@att.com. You'd have to check with your carrier to make sure they support this.

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