Alert Levels & Notifications

Here is a short description of the notification levels.

The High, medium, low, and info are whatever thresholds you want to set them to. This can be subjective and specific to your environment, so we don't auto populate them as there are a LOT of variables that can come into play.

Hope this helps.

Alert notifications in DPA

Overview

DPA Alerts have the ability to notify prescribed recipients via email and SNMP traps. There are several options available within DPA to specify when notifications are sent. These options are termed Notification Triggers. Each option is based upon the status of the alert after it is evaluated. The possible statuses are NORMAL, INFO, LOW, MEDIUM, and HIGH and are based upon the thresholds defined when the alert was created. There is also a status of BROKEN that is set when the alert fails due to an error during execution.

Notification triggers

The following are the notification triggers currently supported in DPA.

STATUS_NOT_VISITED

Sends notifications if the alert returns a status that is not NORMAL and is a status that has not been returned since the alert was last NORMAL. This is the default notification trigger.

STATUS_NOT_NORMAL

Sends notifications if the alert returns a status that is not NORMAL regardless of the alert's previous status

STATUS_CHANGED

Sends notifications if the alert returns a status that is not NORMAL and is different from the previous execution

The default notication trigger for all alerts is STATUS_NOT_VISITED.

Notification trigger for broken alerts

If an error occurs during the execution of an alert, the alert status is set to BROKEN. Notifications are sent if the alert did not have a status of BROKEN from its previous execution (assuming recepients were prescribed for the BROKEN status).