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Instructions for collecting Alert Central Logs

Instructions for collecting Alert Central Logs

Instructions for collecting Alert Central logs for debugging purposes.  Alert Central Forum monitor (employees) will request the log bundles if they feel it will help them determine the cause of a issue posted to thwack.

1. Goto: http:[AChostname]:5480/

Logs_1.PNG

2. Login with user admin

3. Click the SolarWinds Mgmt tab

Logs_2.png

4. Click the Bundle Logs button.

Logs_2_1.PNG

5. Wait for for the bundling to finish.  Click the Refresh button so check the progress.  A new tar.gz file will appear under the 'Log Bundles' section of webpage.

Logs_3.PNG

6. Download the tar.gz and attach to thread in thwack.

Logs_4.PNG

Thanks for reading.

"I am expressing multiple attitudes simultaneously sir, to which one are you referring?" - Spock, Into Darkness

Version history
Revision #:
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Last update:
‎06-18-2013 01:50 PM
Updated by:
 
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