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Level 7

THWACK points for classes

Sorry I am new - was trying to find out how to get THWACK points for the (3) courses I just attended

I have already linked my account to the Customer Portal but my points did not show up??

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8 Replies
Level 7

Just curious if I need to do something else - I have now been to (4) classes but still none of the THWACK points have been awarded.  I have filled out the surveys, linked my account to the portal not sure if I missed a process somewhere??  Thanks!!

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I see your name in our points queue.  It should process by the beginning of next week.

"Shoot for the stars to reach the moon"
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Thanks for your help in checking on my points for my classes.

I did receive points for (1) of the (4) classes I took - it has been a month now for the other (3) but still no points for them.... 

Is this something you can help with or can you direct me where I can go to get it resolved??

Thank You.

Chuck

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Thanks for the update.

I was wondering what was going on with the other (3) classes I attended

I got points for the (4th) class but not the first (3) I attended

Thanks

Chuck

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Thank You very much!!!

Much appreciated.

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cdennison​ Also, you need to make sure you fill out the survey after each class.

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Community Manager
Community Manager

THWACK points are generally assigned once a week.  Depending on when you took the classes, you should see your points appear within about a week.

"Shoot for the stars to reach the moon"

Thank you so much for the reply.

I appreciate the information.

Chuck

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