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SolarWinds License Manager - Reset licenses w/out contacting Customer Service

SolarWinds is proud to announce the release of the SolarWinds License Manager.  This free application allows you to easily move SolarWinds applications to a new machine.  Please follow the steps below for accessing the SolarWinds License Manager and ensure to have your CustomerID and Password readily available.

1. Download the SolarWinds License Manager from the Downloads section in the Customer Portal at http://www.solarwinds.net/support.

2. Install the SolarWinds License Manager on the machine with the SolarWinds application(s) installed.

3.      Select the SolarWinds application(s) to deactivate. (All SolarWinds applications are supported excluding ipMonitor and LANsurveyor)

4.      Once the deactivation is successful, you can install the released SolarWinds software on the new server.

5. (Optional) To remove the application(s) from the original SolarWinds machine, you will need to uninstall the application(s).