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Level 11

Getting Credit for Missions

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Not sure where to post this. Not like any other forum I've ever used so here goes.

I have done several of the things outlined in missions but they still show as grey and not completed. For instance, I think you would all agree that I have set an avatar but it is not showing completed. I've also followed and liked but not received credit in missions.

Nobody has responded to my helpdesk email request after several days so that is seeming like a dead end for my first week at thwack.

Gearhead by birth, network engineer by training
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Level 11

So, I guess we are to assume this is a bug or something that doesn't work currently?

Gearhead by birth, network engineer by training

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18 Replies
Level 11

I am having the same issue.  I believe they have reset them for me as I now am getting credit for things, but I should already have credit as I have completed all of this prior.  I also do not get credit for monthly mission shortcuts.

Level 13

On this subject I've recently completed 3 surveys and had the points added for one of them. unfortunately as the points for two of the surveys were the same I don't know which survey I've been credited for and therefore which survey to chase for the points. It would be helpful if instead of the undefined against the points added there was something that stated "for survey x". Then I'd know who to chase.

Level 11

I feel the same regarding mission shortcuts.  It gives points but does not specify which mission shortcut as I know I am missing points for quite a few, but I do not know which ones to specify.

Level 9

I am finding that I am also having this issue - points for avatar, marking something as helpful, creating a poll. Can someone help me with that? Thanks!

Level 11

So, I guess we are to assume this is a bug or something that doesn't work currently?

Gearhead by birth, network engineer by training

View solution in original post

DanielleH​ and other SW / Thwack admins can be a resource for your individual specific mission completion questions.

If you have a specific mission that isn't complete, you might find a human resource listed somewhere on the for that mission.

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Level 11

But wouldn't that seem to make the Mission Page of no value if we continually (others have the same issue) have to raise a flag?

Gearhead by birth, network engineer by training
Level 10

Just curious are you logging in when you are doing the missions etc...

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Level 11

Yes, or else it wouldn't show my avatar picture to change. I'm a newb to Thwack but far from clueless.

Gearhead by birth, network engineer by training
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Level 13

I've had similar issues. I've asked questions and marked one as the correct answer but not had the mission credits.

Level 14

I'm in the same boat.  I also have some things that have not been added. 

Level 15

Hi Greg, are you referring to any mission in particular?

I see on your profile that you are receiving points & badges for the monthly mission, you're showing as complete for the on-boarding mission, and the SSO link up mission is complete as well. 

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Level 11

I just posted a status update and that mission doesn't show completed after a refresh. Is there a waiting period or some review that has to happen?

Gearhead by birth, network engineer by training
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Level 11

I have changed my avatar. I have followed someone. I have friended someone. I have rated posts. I have bookmarked posts. I can't find a way to access bookmarks though. Seems like that would be a good thing to have under my content or profile.

Here's a screen shot of the things I am showing credit for completing. I think there should be a lot more checked.

pastedImage_0.png

Gearhead by birth, network engineer by training
Level 9

Looks like I have some catching up to do.  I ran into the same issue with the "You Don't Know THWACK" mission.  I thought every step was followed, but I'll give it another shot.

I'll THWACK you later!

It took me a minute to find the bookmarks section also, it's located on your main profile page under "More"

Level 17

I have seen everything update, except for possibly today. I should have looked closer at my points before answering.

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Paging DanielleH​ and wabbott