Not sure where to post this. Not like any other forum I've ever used so here goes.
I have done several of the things outlined in missions but they still show as grey and not completed. For instance, I think you would all agree that I have set an avatar but it is not showing completed. I've also followed and liked but not received credit in missions.
Nobody has responded to my helpdesk email request after several days so that is seeming like a dead end for my first week at thwack.
Solved! Go to Solution.
I am having the same issue. I believe they have reset them for me as I now am getting credit for things, but I should already have credit as I have completed all of this prior. I also do not get credit for monthly mission shortcuts.
On this subject I've recently completed 3 surveys and had the points added for one of them. unfortunately as the points for two of the surveys were the same I don't know which survey I've been credited for and therefore which survey to chase for the points. It would be helpful if instead of the undefined against the points added there was something that stated "for survey x". Then I'd know who to chase.
I feel the same regarding mission shortcuts. It gives points but does not specify which mission shortcut as I know I am missing points for quite a few, but I do not know which ones to specify.
DanielleH and other SW / Thwack admins can be a resource for your individual specific mission completion questions.
If you have a specific mission that isn't complete, you might find a human resource listed somewhere on the for that mission.
But wouldn't that seem to make the Mission Page of no value if we continually (others have the same issue) have to raise a flag?
Hi Greg, are you referring to any mission in particular?
I see on your profile that you are receiving points & badges for the monthly mission, you're showing as complete for the on-boarding mission, and the SSO link up mission is complete as well.
I just posted a status update and that mission doesn't show completed after a refresh. Is there a waiting period or some review that has to happen?
I have changed my avatar. I have followed someone. I have friended someone. I have rated posts. I have bookmarked posts. I can't find a way to access bookmarks though. Seems like that would be a good thing to have under my content or profile.
Here's a screen shot of the things I am showing credit for completing. I think there should be a lot more checked.
Looks like I have some catching up to do. I ran into the same issue with the "You Don't Know THWACK" mission. I thought every step was followed, but I'll give it another shot.
I'll THWACK you later!
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