The SolarWinds Product team would like to get your thoughts on alert, incident, and on-call management via our online survey, which should take approximately 5 minutes to complete. 

A SolarWinds THWACK MVP exudes what’s best about THWACK: camaraderie, education, the spirit of adventure, and (occasionally) silliness. These IT professionals are some of the most interesting, clever, and insightful people with whom we’ve had the pleasure to share company. Please raise your glass and give three cheers to the 2020 SolarWinds THWACK MVPs! Huzzah! Huzzah! Huzzah!

The RESTful API for Database Performance Analyzer is an incredible time-saver if you are working in an environment where databases go in and out of production. You can easily hook a pre-existing automation job directly into the RESTful API and you'll be monitoring the database in moments. In this video we'll show you how to get to the self-documented API and what you need to send a command or two.

Join us for a quick, 30-minute webinar as we explore log management and analytics solutions both on-premises and in the cloud and see how they deliver comprehensive capabilities across IT implementations.

Click here to register.

Tracking performance through reports is a key component of continuous improvement in IT service management. Watch this video to learn reporting best practices in SolarWinds Service Desk.

Kevin M. Sparenberg provides his customer-first perspective on the two-fold importance of upgrades: they keep your IT brain churning and provide the software benefits you richly deserve. He covers some of the new features, including his favorite. Let’s be honest, staring at progress bars is boring, so SolarWinds is trying to make you do less of it.

The canyons and valleys of Postgres are spread out before you. The world seems like a big place today, what with this new frontier. There’s no way you can do this on your own. You return to the tavern you passed on the way and swing open the doors, scuffing your boots on the hardwood to displace some of the dust. The tavern is what you would expect it to be; dark, with low piano music, people sitting at tables enjoying a beverage on this hot day. The two in the corner catch your eye, their experience is as clear as day.

Zero trust is a security model based on the principle of maintaining strict access controls and not trusting anyone by default, even those already inside the network perimeter. In this webcast, we’ll break down the core points of zero trust and show how businesses of any size can assess their compliance against this concept.

Register now.

Providing the most important information in an alert is key to having the recipient take proper action. In this video, I'll show you how to create email alerts quickly and easily within Database Performance Analyzer.

Take this brief survey and you will be entered to win one of twenty-five Amazon gift cards with a value of $25. For all  respondents we are offering 500 Thwack points.

One of the simplest, yet most time-consuming measures to keep your systems safe is to keep your patches up to date. This video will show you how to use SolarWinds Patch Manager to identify systems at risk and get them up to date.

It’s finally summer and you know what that means—CAMP! This year, you’re going to your favorite bug-free establishment. There’ll be computers and bonfires, databases and surf, security and sun. Is there any better way to spend your summer? 

SolarWinds needs information about your current and future database and database tool needs. We’re planning the future of our database products, and we want to know how we can best meet your anticipated future requirements. Click here to complete the survey.

Packages keep your Linux servers up to date and running smoothly. Yet if someone tampers with the packages getting deployed to your server, you could have serious performance issues, expose your organization to harmful viruses, or open it up a new vulnerability. Keeping an eye out for what packages are deployed, the package sources, and how they're changed could help prevent or alert you to an issue. In this video, we'll show you how to gain visibility into your Linux packages and track how they're changing over time.

The SolarWinds Product team would like to get your thoughts on AIOps—artificial intelligence for IT Operations. Your feedback will help the team better define the problems we can solve for you using AIOps.

Tech Days review our network, systems, and security products, and the events are comprised entirely of product demonstrations, customer use cases, and technical discussions. Join us!

Share your tips, tricks, and lessons learned on how to help automate manual IT tasks to help save time and get you out the door faster to kick back and enjoy the longer daylight hours.

Join us May 20^th at 11 a.m. CT and we'll show use cases best suited for Server & Application Monitor (SAM), AppOptics—and in some cases—both. Afterwards, there will be a live Q&A with Peter Di Stefano, SolarWinds product marketing manager; Daniel Jackson, SolarWinds sales engineer; and James Park, SolarWinds sales engineer.

A user-friendly service portal is the best way to connect employees to the service desk. Watch this video to see how to create quality employee engagements with a versatile service portal in SolarWinds Service Desk.

What is a service request? How is it different from an incident? Watch this video to learn how to create a service catalog, helping automate workflows for employee requests

For the past three weeks, we have debated, we have campaigned, and you have voted… all to get to this final moment.  

OK, so maybe this theme wasn’t such a great idea after all…

IT professionals come from all walks of life, work in all manner of industries, and have experiences making each of them unique. To better understand your personal and professional growth, we’re requesting 10 minutes of your time to complete our annual census.

Click to learn more.

ITIL incident management is a key component of ITSM. Watch this video to see how SolarWinds Service Desk makes it easy to work incidents efficiently.

Take this survey to help us understand why you haven't upgraded yet -- and earn 2,000 THWACK^® points!

We are down to our final four of this year’s Bracket Battle and it starting to get a little… interesting.

We’ve talked before about how frustrating it can be to be the problem solver in a company, the if-I’m-doing-my-job-right-you-forget-I-exist, tirelessly-working-on-maintaining-your-productivity, but-actually-pretty-tired IT professional. You’ve been called upon just as you are for every emergency and hyperbolic fire, and—par for the course—you’re stepping up and leading the charge.

This month, we want to spend time on what communities across the globe are doing best: giving back. We’re increasing rewards and slashing store prices throughout the month of May.

 We find ourselves entering the quarterfinals and getting closer to the end – with eight fan favorites hand-selected by our community to keep the fight alive.

ITIL problem management helps your service desk identify related incidents, streamline communication, and resolve problems quickly. This minimizes the impact of outages on employees. Watch this video to learn how to streamline problem management with SolarWinds Service Desk.

We have one round behind us and many still to go. 16 competitors rose up to make it to the second round.  We have a strong list of sentimental favorites, ready to battle it out for the chance to live another day.