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Community Manager
Community Manager

I wish I could say it wasn’t a daily occurrence, but it is. Every day, we call upon our Service Heroes to rescue us from whatever befuddlement has befallen us. It’s embarrassing, and neither our heroes nor we would ever admit to it—but often, we are the cause of our own confusion. Our heroes never judge. They swoop in (their heightened senses allowing them to ascertain our needs, sometimes before we even know we’re in danger) to save the day.

 

The Service Hero walks among us, often blending into the “it” crowd, until she is called upon. Whether on her mobile device or her super-computer, she’s available when we need her. A master of communication, she fixes our issues and explains how she did it, magically making us feel both competent and in awe.

 

Sometimes they work alone, sometimes in a group—the Service Heroes are here to help across departments. In a bid to understand them better, and thank them for all they do, we’re delving into their world for a month. Are you ready to find out about the secret tool of our Service Heroes?

 

Start your mission -->

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Community Manager
Community Manager

In a hybrid IT world, the time has come to control your environment with a platform supporting a powerful and integrated team of tools. Join forces with data, metrics, and cross-stack correlation to gain insights and fight today’s biggest monitoring challenges.

Start your mission!

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14 264 15K
Community Manager
Community Manager

_THWACK rotator – 900x300 no CTA.png

Did you make a New Year’s resolution in January? Are you still sticking to it? If you are—bravo! We salute you, resolution-keeper. For those of you who are feeling your resolutions fade as February dawns, we hear you. January was such a simpler time. But take heed. Don’t let your security resolutions follow in your clean-eating footsteps. Keep up with your cybercise routine.

Using Security Event Manager, Patch Manager, Identity Monitor, Network Configuration Manager, Server Configuration Manager, and Access Rights Manager, you too can join the ranks of the resolution-keepers while simultaneously protecting and securing your environment. Cybercise—the craze sweeping the nation—don’t miss out on your opportunity to live your best life in 2020.

Start your mission.



FEBRUARY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
February 10, 2020:  18oz Hydro Flask

February 17, 2020:  Rice Cooker and Food Steamer


Grand Prize:
February 17, 2020:  6 Month Subscription Medium Urthbox



MISSION RULES

A new question will open every day (Monday - Friday) starting on February 3, 2020. Once a question has opened, it will remain open until February 16, 2020 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between February 3, 2020 and February 16, 2020 to be entered to win Apple Airpods!

SolarWinds Access Rights Manager (ARM) enables IT and security admins to centrally provision, deprovision, manage, and audit user access rights to systems, data, and files while protecting their organizations from security breaches and complying with regulatory requirements

Shortcut Steps:

    1. Download a free trial of ARM

    2. Follow the steps here to install ARM

    3. Submit a screenshot of the rich client start page

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by February 10, 2020 to be entered to win: 18oz Hydro Flask
Week 2: Complete questions 6-10 by February 17, 2020 to be entered to win: Rice Cooker and Food Steamer

Correctly answer all 10 questions by February 16, 2020 and get entered to win the Grand Prize! 6 Month Subscription Medium Urthbox



February Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

February Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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11 98 13.3K
Community Manager
Community Manager

1912_thwack_JanuaryMission_900x300_NoCTA.png

You ever heard the saying “the future is now?” If you haven’t before, let me be the first to introduce you to it. We’re the front line of preparing you for the future. We’re the little guys in the machine, providing visibility into the cracks and crevices of your IT environment of which you aren’t even aware. We’re the Orion® Platform.

Our mission is simple. Create a responsive, intuitive environment to let you—the expert—get a better view under the hood of your own machines.

Join us in our quest to secure the future. Start your mission.



JANUARY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
January 13, 2020:  Divoom Tivoo Smart Portable LED Speaker

January 20, 2020:  Specdrums Musical Rings w/ Play Pad

January 27, 2020:  Vinyl Record Player

February 3, 2020:  Apple Airpods

Grand Prize:
February 3, 2020:  Sony Soundbar



MISSION RULES

A new question will open every day (Monday - Friday) starting on January 6, 2020. Once a question has opened, it will remain open until February 2, 2020 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between January 6, 2020 and February 2, 2020 to be entered to win a Bose Noise-Cancelling Headphones w/Alexa Voice Control!

Shortcut Steps:

    1. Go to the SolarWinds Product Upgrade Advisor.

          a. Note: If you're a SolarWinds customer, logging in to the Customer Portal may give you a slightly different experience.

 

    2. Enter information about your current environment by answering questions 1-4.

          a. If you are not a current SolarWinds customer

                    i. For question #2, select No

                  ii. For question #3, select Network Performance Monitor as the product, and 12.3 for the version

                  iii. For question #4, select Network Performance Monitor as the product, and 2019.4 for the version

          b. If you are a current SolarWinds customer

                    i. For question #4, choose the same product you selected in question #3 and select 2019.4 for the version

    3. Check compatibility.

    4. Submit a screenshot of the results.

CHECK COMPATIBILITY  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by January 12, 2020 to be entered to win: Divoom Tivoo Smart Portable LED Speaker
Week 2: Complete questions 6-10 by January 19, 2020 to be entered to win: Specdrums Musical Rings w/ Play Pad
Week 3: Complete questions 11-15 by January 26, 2020 to be entered to win: Vinyl Record Player
Week 4: Complete questions 16-20 by February 2, 2020 to be entered to win: Apple Airpods

Correctly answer all 20 questions by February 2, 2020 and get entered to win the Grand Prize! Sony Soundbar



January Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

January Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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27 181 30.1K
Community Manager
Community Manager

1911_thwack_DecemberMission_640x200_NoCTA.png

Comms are up for THWACK® team and it’s time to buckle in for your next mission.

Azure-deployed assets are now on board and operational. Your ITOps are a go. Hybrid and multi-cloud metrics and performance insights ready for launch. Handoff to dashboard complete. Monitoring is up. Alerts on. Ready for optimization. Command and control with end-to-end visibility acquired—start your journey to a new high-performing environment.



DECEMBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 15 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 15 questions, which means you can earn a maximum of 2,250 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
December 9, 2019: Laser Projector with LED Nebula Cloud

December 16, 2019: Space Throw Blanket

December 23, 2019: Phillips Wake-Up Light Alarm Clock


Grand Prize:
December 23, 2019: Gskyer Telescope



MISSION RULES

A new question will open every day (Monday - Friday) starting on December 2, 2019. Once a question has opened, it will remain open until December 22, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between December 2, 2019 and December 22, 2019 to be entered to win a Nest Learning Thermostat!

Shortcut Steps:

  1. Download a free trial of Azure Performance Optimization Pack
  2. Use Server & Application Monitor (SAM) or Database Performance Analyzer (DPA) to monitor any cloud workload or service and send us a screenshot. These screenshots could be any IaaS (VMs/Instances), PaaS (Databases), or SaaS (Office 365) workloads on Azure or AWS.
  3. Submit a screenshot

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by December 8, 2019 to be entered to win: Laser Projector with LED Nebula Cloud
Week 2: Complete questions 6-10 by December 15, 2019 to be entered to win: Space Throw Blanket
Week 3: Complete questions 11-15 by December 22, 2019 to be entered to win: Phillips Wake-Up Light Alarm Clock

Correctly answer all 15 questions by December 22, 2019 and get entered to win the Grand Prize! Gskyer Telescope



November Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

November Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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14 130 22.2K
Community Manager
Community Manager

1910_thwack_NovemberMission_640x200_NoCTA.png

You lean back in your chair and close your eyes, imagining a clear blue sea, dazzling white sand, and endless palm trees. Next to you, there’s a small table with a slushy drink inside of an umbrella-topped pineapple. You can almost feel the soft breeze wafting against the back of your neck. Welcome to Help Desk Paradise.

Here, service requests automatically turn into alerts or tickets. Ticket status, customer satisfaction, and tech performance metrics are all in one place, up-to-date, and organized. And the best part is, no matter where you are or where your end users are, your integrated help desk makes resolving tickets a (tropical) breeze.

SolarWinds can deliver you to Help Desk Paradise. On-premises or in the cloud, it’s your deployment choice. Both options have features and functionality to simplify handling help desk requests. Plus, with the seamless integration of remote support software, both solutions will have you enjoying paradise without ever leaving your desk.

If you accept this mission, you’ll compare and contrast the two options, and learn more about which help desk makes sense for you.

Choose a ticket to your destination. Whether you go cloud-based or stay on-premises, with these options, you’re on your way to Help Desk Paradise.

Start your mission.



NOVEMBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!



MISSION RULES

A new question will open every day (Monday - Friday) starting on November 4, 2019. Once a question has opened, it will remain open until December 1, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between November 4, 2019 and December 1, 2019 to be entered to win a Comgrow Creality Ender 3 3D Printer!

Shortcut Steps:

     1. Download a free trial of Web Help Desk

     2. Take a screenshot of "Action Rules" under the Setup tab where you can make creation rules based on your organization's needs.

     3. Submit a screenshot

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by November 10, 2019 to be entered to win: Raycon E50 Wireless Earbuds Bluetooth Headphones
Week 2: Complete questions 6-10 by November 17, 2019 to be entered to win: Nanopresso Portable Espresso Maker
Week 3: Complete questions 11-15 by November 24, 2019 to be entered to win: Snailax Shiatsu Neck & Back Massager with Heat
Week 4: Complete questions 16-20 by December 1, 2019 to be entered to win: Gas-Spring Height Adjustable Standing Desk Converter Workstation

Correctly answer all 20 questions by December 1, 2019 and get entered to win the Grand Prize! Oculus Rift S PC-Powered VR Gaming Headset



November Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

November Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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10 260 33.6K
Community Manager
Community Manager

1909_thwack_October_DPAminimission_noCTA_900x300.png

In a bid to get in front of an ever-evolving world and ever-changing environments, some of the smartest engineers built the first man-and-machine hybrid. When you first opened your eyes, it was to the astounded and exhilarated faces of those scientists and engineers and a room full of applause.

But that was just the beginning. Since then, you’ve been tasked with monitoring all the lands. It would have been an impossible task if you weren’t a hybrid of on-prem and cloud. This way, whatever the environment you’re monitoring, you always keep pace and adapt. Whispers follow you through the streets… as you pass, you hear them say, “there goes DPA.”

Ready to put your great power to use? Start the mission!



OCTOBER MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
October 28th, 2019: Portable Turntable


November 4th, 2019: Echo Show


Grand Prize:
November 4th, 2019: Key Free Smart Lock



MISSION RULES

A new question will open every day (Monday - Friday) starting on October 21st, 2019. Once a question has opened, it will remain open until November 3rd, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between October 21, 2019 and November 3, 2019 to be entered to win a Sonos Beam – Sound Bar

Option 1

1. Sign up for a free trial of Database Performance Analyzer (DPA)

2. Install DPA and create a DPA Repository

          a. Register one or more database instances

          b. After DPA has collected at least two days of data

          c. Select a database instance

          d. Click on “Tuning” tab next to “Trends”

               i. Select either a Query Advisor or a Table Tuning Advisor

              ii. Select either a query or a table

             iii. Take a snapshot of the screen

3. Submit screenshot

Option 2

1. Sign up for a free trial of Database Performance Analyzer

2. Install DPA and create a DPA Repository

     a. Register one or more database instances

     b. After DPA has collected at least two days of data

     c. Select a database instance

     d. By default, the screen associated with the “Trends” tab will be shown

               i. Under the SQL tab, scroll down till you see a tab for “blocking”

              ii. Select “blocking” and then the tab “Top Waiting SQL Statements”

             iii. Take a snapshot of the screen

3. Submit screenshot

Option 3

1. Sign up for a free trial of Database Performance Analyzer

2. Install DPA and create a DPA Repository

     a. Register one or more database instances

3. After DPA has collected at least two days of data

     a. On the primary home screen, select “reports” in the upper-right corner

     b. Once you’re on the reports page, select any database instance and any report type

               i. Click on “preview report”

              ii. Take a snapshot of the screen showing the report

4. Submit screenshot

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by October 27th 2019 to be entered to win: Portable Turntable
Week 2: Complete questions 6-10 by November 3rd 2019 to be entered to win: Echo Show

Correctly answer all 10 questions by November 3rd 2019 and get entered to win the Grand Prize! Key Free Smart Lock



Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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8 67 9,445
Community Manager
Community Manager

1909_Core_October_THWACK_Mission_Blog_Header_900x300_noCTA.png

October is Cyber Security Awareness Month and all the contestants line up to play a game of Security Sleuth. It seems fun, and in a way it is, until you realize the stakes. You look around you as the game is about to begin and think to yourself which one of these people is the planted mole?

It’s a good ol’ whodunit, and the security of your network, the integrity of your privacy, the very foundation on which you’ve built your IT organization is at risk. So, security sleuth, master of mystery, will you detect defects capable of destroying our data, will you investigate infections imperiling our information, will you expose the evildoers endangering our eudemonia?

Protect us, cybersecurity connoisseur, start your mission.



OCTOBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
October 14, 2019: Best of Agatha Christie Volume 1-4 (Region 1)

October 21, 2019: Apple Airpods

October 28, 2019: Clue Board Game and Culinario Mortale Deadly Fame - Murder Mystery Dinner Party Game

November 4, 2019: Anker PowerCore

Grand Prize:
November 4, 2019: SimpliSafe Wireless Home Security System



MISSION RULES

A new question will open every day (Monday - Friday) starting on October 7, 2019. Once a question has opened, it will remain open until November 3, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between October 7, 2019 and November 3, 2019 to be entered to win a Go Pro HERO 7 Black!

Security is the responsibility of all IT staff. However, not everyone has the same amount of time or resources available to increase their networks’ security posture. Security Event Manager (SEM) is designed to be another pair of eyes, always on the lookout for suspicious behaviour, and can alert you when it finds potential threats. For this shortcut we’ll have you take the first step towards automating threat detection by setting up a log source in SEM.

Shortcut Steps:

  1. Download a free trial of Security Event Manager (or if you already use SEM you can skip this step, but be sure you’re on version 6.7 or higher)
  2. Navigate to “Nodes”
  3. Click on “Add agent node,” select the appropriate agent for local installation, and follow the instructions or read more here
  4. Once the server is connected, navigate to “Events” and take a screen shot of events coming in from the log source and post to the mission
    1. Please anonymize any sensitive data like machine name or user names

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by October 13, 2019 to be entered to win: Best of Agatha Christie Volume 1-4 (Region 1)
Week 2: Complete questions 6-10 by October 20, 2019 to be entered to win: Apple Airpods
Week 3: Complete questions 11-15 by October 27, 2019 to be entered to win: Clue Board Game and Culinario Mortale Deadly Fame - Murder Mystery Dinner Party Game
Week 4: Complete questions 16-20 by November 3, 2019 to be entered to win: Anker PowerCore

Correctly answer all 20 questions by November 3, 2019 and get entered to win the Grand Prize! SimpliSafe Wireless Home Security System



September Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

September Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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20 157 29K
Community Manager
Community Manager

1908_thwack_SeptemberMission_900x300.png

Each application performance monitoring (APM) product is its own powerhouse—a force to be reckoned with. With all the products combined—Pingdom®, AppOptics, Loggly®, and Papertrail— though, unimaginable strength of the APM suite can be unleashed. And in the right hands, that power can be used for ultimate good.

Go on a mission to find and collect the all-powerful APM suite stones. Once you have them all, you’ll have the power to protect yourself and your organization, not to mention the world, from application disasters with unified visibility into systems performance and laser focused troubleshooting through metrics, traces, logs, and the user experience.

AppManagers, UNITE!



SEPTEMBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
September 16, 2019: Avengers Monopoly and Captain America Single Cup Coffee Maker and Mug

September 23,  2019: Thor Hammer Tool Set

September 30, 2019: Lego Avengers Compound Battle Build Kit

October 7, 2019: Spider Wheels Series Hoverboard

Grand Prize:
October 7, 2019: Thanos Infinity Gauntlet



MISSION RULES

A new question will open every day (Monday - Friday) starting on September 9, 2019. Once a question has opened, it will remain open until October 6, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between September 9, 2019 and October 6, 2019 to be entered to win a Sony Noise Canceling Earbuds!

Completing each feature shortcut will give you one chance to win the shortcut prize. You can get a total of three chances.


Product Feature 1

  1. Sign up for a free trial of SolarWinds Pingdom
  2. Onboarding will ask you to enter a couple of pieces of information and a URL.
  3. When you're in the product, click on Experience monitoring, then Visitor Insights (RUM). Click on the green “Add site” at the top right of the screen. Next type in a URL and hit Save, a code snippet will pop up. Take a screenshot of the snippet.
  4. Submit screenshot

START FREE TRIAL  SUBMIT SCREENSHOT

Product Feature 2

  1. Sign up for a free trial of SolarWinds AppOptics
  2. Install a host agent and set up one APM service
  3. After you have installed the agent and APM service, click on the SolarWinds logo on the top left of the screen.
  4. Take a screenshot showing your service and agent install
  5. Submit screenshot

START FREE TRIAL  SUBMIT SCREENSHOT

Product Feature 3

  1. Sign up for a free trial of SolarWinds Loggly
  2. Follow the onboarding. Loggly will automatically install some trial log data.
  3. After you’ve logged in, perform a search by clicking on the “Search” function at the top of the screen.
  4. Type in the word “Exception” in the search and hit enter.
  5. Submit screenshot of the search results.

START FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by September 15, 2019 to be entered to win: Avengers Monopoly and Captain America Single Cup Coffee Maker and Mug
Week 2: Complete questions 6-10 by September 22, 2019 to be entered to win: Thor Hammer Tool Set
Week 3: Complete questions 11-15 by September 29, 2019 to be entered to win: Lego Avengers Compound Battle Build Kit
Week 4: Complete questions 16-20 by October 6, 2019 to be entered to win: Spider Wheels Series Hoverboard

Correctly answer all 20 questions by October 6, 2019 and get entered to win the Grand Prize! Thanos Infinity Gauntlet



September Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

September Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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18 144 25K
Community Manager
Community Manager

1908_thwack_20YrBonusMission_900x300_NoCTA.png

Wow—we can’t believe it’s been 20 years since we started out in this amazing business, bringing our IT passion and expertise to technology professionals like you. But as they say, time flies when you’re having fun! It’s been a fast-paced, extraordinary journey for all of us here at SolarWinds, and we’re excited to celebrate our 20th anniversary with an interactive timeline and a Bonus Mission for all you THWACKsters.

We’ve all seen a lot come and go the past 20 years—and this month we want to test you with tech trivia to see how many milestones you can remember correctly. Ready to take a trip down memory lane? Fire up the ol’ time machine and prepare to celebrate the past 20 years of IT with SolarWinds.

Let’s get started! 



SEPTEMBER BONUS MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!



MISSION RULES

A new question will open every day (Monday - Friday) starting on August 26, 2019. Once a question has opened, it will remain open until September 22, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

But waitthere's more! Record a short video of how your journey has been with SolarWinds. As SolarWinds reaches another milestone this year – marking 20 years in business – we want to make sure everyone gets a chance to contribute. We want your help in marking this milestone.

DATES:

August 28 - September 22, 2019

PRIZES:

  • All participants will receive 3,000 points for their submission.
  • The first 50 submissions will receive an exclusive SolarWinds 20 hoodie.
  • A panel of judges will pick a single submission and that contributor will receive a cold-aisle data center survival pack including the SolarWinds 20 hoodie, a thermal insulated mug, and a custom blanket.

Our Video Team will expertly craft the submissions into videos to be used as part of our celebration. We're anxious to see everyone’s submissions, so get going!

LEARN MORE

WEEKLY PRIZESMONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAYWINNERS
Week 1: Complete questions 1-5 by September 1, 2019 to be entered to win: Frigidaire Retro Mini Compact Beverage Refrigerator
Week 2: Complete questions 6-10 by September 8, 2019 to be entered to win: Whiskey Decanter Globe Set with 2 Etched Globe Whisky Glasses
Week 3: Complete questions 11-15 by September 15, 2019 to be entered to win: littleBits Star Wars Droid Inventor Kit
Week 4: Complete questions 16-20 by September 22, 2019 to be entered to win: Orion Labs Onyx Smart Walkie Talkies w/ Unlimited Range

Correctly answer all 20 questions by September 22, 2019 and get entered to win the Grand Prize! Google WiFi 3-pack



THWACK Bonus Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

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23 166 22.1K
Community Manager
Community Manager

1907_thwack_mini-mission_900x300_2.png

Are you prepared to explore the deepest reaches of your data? The answers to your IT issues are out there, but they're often hidden far beneath the surface. Continue the journey into discovering unfathomable root causes and enlightening answers to confounding performance questions.

It's not every day you have a mission like this. Two parts, one month, and a lot of digging.

An ASTONISHING voyage continues now!



AUGUST MISSION Part 2

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

August 26th, 2019:  Terraforming Mars Board Game set includes Prelude and expansion

September 2nd, 2019:  Sci-Fi Loot Crate

Grand Prize:
September 2nd, 2019: Oculus Go Standalone VR Headset



MISSION RULES

A new question will open every day (Monday - Friday) starting on August 19th, 2019. Once a question has opened, it will remain open until September 1st, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between August 19, 2019 and September 1st, 2019 to earn an additional 1,000 THWACK® points & enter to win a Echo Show

This shortcut has two parts. You can choose to do either one of the following shortcuts for one entry, or you can do both for two chances to win our shortcut prize.

Shortcut #1 - Download and install a free trial of Log Analyzer

1. From the Orion home screen, navigate to My Dashboards\Logs\Log Viewer

2. Click "Configure Rules"

3. In Processing Policies menu on the left, navigate to Windows Events\Log Manager Rules

4. Take a screenshot of the first six rules listed and submit the screenshot here

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

Shortcut #2 - Download and install a free trial of Server Configuration Monitor

1.  Take a screenshot of a node being monitored on the Server Configuration Monitor summary screen

2.  Submit screenshot here

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by August 25th 2019 to be entered to win:

Terraforming Mars Board Game set includes Prelude and expansion

Week 2: Complete questions 6-10 by September 2nd 2019 to be entered to win: Sci-Fi Loot Crate

Correctly answer all 10 questions by September 2nd 2019 and get entered to win the Grand Prize! Oculus Go Standalone VR Headset



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Community Manager
Community Manager

1907_thwack_mini-mission_900x300_1.png

Are you prepared to explore the deepest reaches of your data? The answers to your IT issues are out there, but they're often hidden far beneath the surface. Begin a journey into discovering unfathomable root causes and enlightening answers to confounding performance questions.

It's not every day you have a mission like this. Two parts, one month, and a lot of digging.

An ASTONISHING voyage awaits you!



AUGUST MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

August 12th, 2019: JBL FLIP 5 Waterproof Portable Bluetooth Speaker

August 19th, 2019: Wise Owl Outfitters Hammock

Grand Prize:
August 19th, 2019: Go Pro Hero 7



MISSION RULES

A new question will open every day (Monday - Friday) starting on August 5th, 2019. Once a question has opened, it will remain open until August 18th, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between August 5, 2019 and August 18th, 2019 to earn an additional 1,000 THWACK® points & enter to win a FitBit Versa

Find your coolest application/server map! Use Orion maps to either build/customize your own map or show what Server & Application Monitor (SAM) automatedly links together. Use the following instructions to submit your screenshot:

   1. Download a free trial of Server & Application Monitor

   2. Navigate to maps via the left-hand drawer while on a server node.

   3. Create your own map, or let SAM create one between servers and applications.

   4. Upload a screenshot for a chance to win!

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by August 12th 2019 to be entered to win: JBL FLIP 5 Waterproof Portable Bluetooth Speaker
Week 2: Complete questions 6-10 by August 18th 2019 to be entered to win: Wise Owl Outfitters Hammock

Correctly answer all 10 questions by August 18th 2019 and get entered to win the Grand Prize! Go Pro Hero 7



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Community Manager
Community Manager

1906_SysAdminDay_Minimission_900x300_noCTA.png

Say IT loud, say IT proud. We know SysAdmin Day is technically only one day, but what better way to show some love to the unsung heroes of every organization—the sysadmin, the computer guy or gal, the IT pro—than to remind you for a whole week how awesome you are!

So come feel the love, answer a daily question, and be entered for a chance to win some prizes, because where would we be without you? Probably crying over some blue screen somewhere not knowing what to do.

Start the mission!



JULY MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 5 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 5 questions, which means you can earn a maximum of 750 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Grand Prize:
July 29th, 2019: Bose Soundlink Portable Bluetooth Speaker



MISSION RULES

A new question will open every day (Monday - Friday) starting on July 22nd, 2019. Once a question has opened, it will remain open until July 28th, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between July 22nd, 2019 and July 28th, 2019 to earn an additional 1,000 THWACK® points & enter to win a Bose Soundlink Portable Bluetooth Speaker

If you think you’re fast at spotting configuration changes, take the challenge! See how fast you can identify what’s changed by playing our quick two-round game. With SolarWinds® Server Configuration Monitor (SCM), you may be able to beat your time. In order to qualify for the mission shortcut prize you must:

1. Download a free trial of Server Configuration Monitor.

2. Play the SCM Diff Challenge and take screenshots of both rounds with the time (your score)

3. Upload your screenshot for a chance to win!

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Complete questions 1-5 by July 28th 2019 to be entered to win the grand prize: Bose Noise Cancelling Headphones



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Community Manager
Community Manager

ITSM groupies? It could happen.

Take your service management strategies from opening act to headliner with SolarWinds® Service Desk.

A bustling ticket queue, escalating service requests, emails, phone calls, walk-ups, and messages. There’s so much noise. But, now it’s your time to make some fans! Slay those SLAs, improve your CSAT, and create an employee experience worthy of dropping the mic. SolarWinds Service Desk will set the stage for you to start boosting employee productivity and employee satisfaction.

Are you ready to conduct comprehensive service beyond IT tickets? Start your mission.



JULY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

July 8, 2019: $100 Spotify gift card

July 15,  2019: Portable turntable

July 22, 2019: Bluetooth ottoman speaker

July 29, 2019: Wireless bluetooth speaker

Grand Prize:

July 29, 2019: Bose Noise cancelling headphones



MISSION RULES

A new question will open every day (Monday - Friday) starting on July 1, 2019. Once a question has opened, it will remain open until July 28, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Sonos Surround Sound System with Beam

The shortcut is simple, follow these instructions:

The SolarWinds Service Desk service portal helps guide your employees directly the resources they need using artificial intelligence (AI), or as we call them, Smart Suggestions. This functionality is built to promote case deflections and assist requesters with providing the information needed to get their issue resolved faster. However, many employees are used to sending emails or calling the service desk, making it hard for organizations to experience the full benefits of the portal. In this Mission Shortcut, you’ll customize a service portal the employees at your organization will be proud to use.

SHORTCUT STEPS:

1. Start a SolarWinds Service Desk Trial

2. Navigate to Setup > Service Portal

3. Customize the following service portal options

     a. Add your Company’s Logo

     b. Add your Company’s Favicon

     c. Choose your Primary and Secondary Colors in the Colors section

     d. Update your Welcome Message, and, keep it clean folks:

          i. Name your service portal in the “Title” field

         ii. Replace the Image in the “Main Message

        iii. Write a new “Main Message” under your new image

4. In the Menu Navigation, under the “Menu Label” column, change the label for Knowledge Base to FAQ Articles

5. Take a screenshot of your newly branded service portal and submit it here

WEEKLY PRIZESMONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAYWINNERS
Week 1: Complete questions 1-5 by July 7, 2019 to be entered to win: $100 Spotify gift card
Week 2: Complete questions 6-10 by July 14, 2019 to be entered to win: Portable turntable
Week 3: Complete questions 11-15 by July 21, 2019 to be entered to win: Bluetooth ottoman speaker
Week 4: Complete questions 16-20 by July 28, 2019 to be entered to win: Wireless bluetooth speaker

Correctly answer all 20 questions by July 29, 2019 and get entered to win the Grand Prize! Bose Noise cancelling headphones



July Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

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Community Manager
Community Manager

1905_thwack_wpm_mini-mission-crash-test_900x300_blog_header.png

The secret is in the data. You’re sure of it. Running the test was supposed to give you the information you need. But as the test ends, you realize…this is going to have to be done in person. You load the crash test dummies and send them in—so you can figure out if things are going as well as you think they are.

Numbers appear on your screen, hundreds of lines of raw data. Amazed, you reload your synthetic users into the car, laughing quietly to yourself as more and more real performance data accumulates. Slapping on a caffeine patch, you slide your chair close to your desk. Cracking your knuckles, your mission begins. What secrets will this data reveal?

Start the mission!



JUNE MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
June 24th, 2019: Wireless Qi-Certified Fast Charger with Mug Warmer/Drink Cooler

July 1st, 2019: JBL Flip 4 Bluetooth Portable Stereo Speaker


Grand Prize:
July 1st, 2019: Silvox Massage Chair Recliner



MISSION RULES

A new question will open every day (Monday - Friday) starting on June 17th, 2019. Once a question has opened, it will remain open until June 30th, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between June 17, 2019 and June 30, 2019 to earn an additional 1,000 THWACK® points & enter to win a August Smart Lock Pro

Hit us with your best shot! Provide us one screenshot that shows a transaction that you have built in Web Performance Monitor. Use the following instruction to submit your screenshot:

1. Download a free trial of Web Performance Monitor.

2. Build a transaction and take a screenshot

3. Upload your screenshot for a chance to win!

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by June 24th 2019 to be entered to win: Wireless Qi-Certified Fast Charger with Mug Warmer/Drink Cooler
Week 2: Complete questions 6-10 by June 30th 2019 to be entered to win: JBL Flip 4 Bluetooth Portable Stereo Speaker

Correctly answer all 10 questions by June 30th 2019 and get entered to win the Grand Prize! Silvox Massage Chair Recliner



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Community Manager
Community Manager

Upon glancing around the world, everything appears tranquil and peaceful. Data packets are moving quietly behind the scenes and all is well, from the hardware to the presentation. A calm permeates your landscape.

However, there are anomalies, seen just past the corner of your eye. A few artifacts appear on a video call. There’s a subtle shift in audio during a conversation. A hiccough in a data transfer happened one moment and was gone the next. None of these are immediate cause for alarm… or are they? The surface might appear serene, but what insights lie under the façade? Begin our mission to uncover the insights within your NetWorld.



JUNE MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

June 10, 2019: Miposaur Robot Dino

June 17,  2019: Heimvision Smart Alarm Clock

June 24, 2019: Sphero BOLT App-Enabled Robot

July 1, 2019: Honeywell Home Thermostat

Grand Prize:

July 1, 2019: Yale Assure Key Free Touchscreen Deadbolt and Amazon Cloud Cam



MISSION RULES

A new question will open every day (Monday - Friday) starting on June 3, 2019. Once a question has opened, it will remain open until June 30, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Vector ® Robot by Anki

The shortcut is simple and you have two choices:


Shortcut #1:
1. Upgrade to 2019.2, or download NPM or NCM

2. Take a screenshot of Network Insight™ for Palo Alto in your environment (Node details or site-to-site in NPM, Policy details in NCM)

3. Submit screenshot

Shortcut #2:

Don’t have a Palo Alto firewall? Take the alternate route.

1. Upgrade to 2019.2, or download NPM or NCM

Navigate to My Dashboards -> Home -> Orion Maps

2. Take a screenshot of a map you created or edited yourself!

3. Submit screenshot

WEEKLY PRIZESMONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAYWINNERS
Week 1: Complete questions 1-5 by June 9, 2019 to be entered to win: Miposaur Robot Dino
Week 2: Complete questions 6-10 by June 16, 2019 to be entered to win: Heimvision Smart Alarm Clock
Week 3: Complete questions 11-15 by June 23, 2019 to be entered to win: Sphero BOLT App-Enabled Robot
Week 4: Complete questions 16-20 by June 30, 2019 to be entered to win: Honeywell Home Thermostat

Correctly answer all 20 questions by June 30, 2019 and get entered to win the Grand Prize! Yale Assure Key Free Touchscreen Deadbolt and Amazon Cloud Cam



June Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

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Community Manager
Community Manager

You've got everything locked down tight. Your servers are patched, your infrastructure is healthy, your users are happy, even your printers are full of paper. Everything’s as it should be.

Then, something changed. You don't know where, and you don't know what, you just know something’s wrong. Something new, something different, something unexpected has befallen your quiet life. It’s time to alter your outlook. You need to transform the way you defend your environment and yourself.



MAY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!



MISSION RULES

A new question will open every day (Monday - Friday) starting on May 6, 2019. Once a question has opened, it will remain open until June 2, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between May 6, 2019 and June 2, 2019 to earn an additional 1,000 THWACK® points & enter to win an iPad!

IT infrastructure event logs can generate hundreds (if not thousands) of instances per second, making it difficult for even the most sophisticated search algorithms to keep pace. Your security posture is only as effective as your ability to search for words or phrases that may indicate suspicious or malicious activity. SolarWinds® Log & Event Manager is a tool designed to help IT and security professionals visualize cyberactivity search results that could be useful in identifying potential threats to on-premises IT infrastructure. Visualizing your search results can help make sense of log data and reduce your exposure to attacks and suspicious activity. Show us how frequently words appear in your log data using the Word Cloud in nDepth!


SHORTCUT STEPS:

  1. Download a free trial of Log & Event Manager
  2. Navigate to Explore -> nDepth
    1. NOTE: The Ops Center may not be your default view when you log into the tool. If this is the case, select the LEM Console link in the upper right-hand corner of your view, and then proceed to step #3
  3. Select the Word Cloud icon from the ribbon below the main window
  4. Take a screenshot of the Word Cloud that is displayed.
  5. Submit screenshot HERE
WEEKLY PRIZESMONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAYWINNERS
Week 1: Complete questions 1-5 by May 12, 2019 to be entered to win: Transformers 5 Movie Blu-Ray Collection
Week 2: Complete questions 6-10 by May 19, 2019 to be entered to win: Holy Stone HS170 Predator Mini RC Helicopter Drone
Week 3: Complete questions 11-15 by May 26, 2019 to be entered to win: Transformers: The Complete Series
Week 4: Complete questions 16-20 by June 2, 2019 to be entered to win: JBL Flip 4 Bluetooth Portable Stereo Speaker

Correctly answer all 20 questions by June 2, 2019 and get entered to win the Grand Prize! Lenovo Chromebook 2-in-1 Convertible Laptop



May Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

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Community Manager
Community Manager

You unfurl the map – acquired at great personal cost – and determine the next step on your quest. There are pitfalls to avoid, traps to disable, and secrets to unearth. Behind each door lies another piece of evidence, another trace in the dust of a previous passage, and a hunch on where to go next.

Within the crypt is an artifact more valuable than any other MacGuffin. Do whatever’s necessary to acquire the “Hidden Key to Lost Performance” and make sure it’s placed in a museum.



APRIL MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
April 8, 2019: Waterproof Bluetooth Speaker

April 15,  2019: Leather Laptop Backpack

April 22, 2019: Portable Charger

April 29, 2019: FitBit Versa

Grand Prize:
April 29, 2019: GoPro Hero 7



MISSION RULES

A new question will open every day (Monday - Friday) starting on April 1, 2019. Once a question has opened, it will remain open until April 28, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between April 1, 2019 and April 28, 2019 to earn an additional 1,000 THWACK® points & enter to win a Cubii Jr: Desk Elliptical!


Shortcut 1:

  1. Download a free trial of Database Performance Analyzer
  2. Take a screenshot of the Anomaly Detection Graph
  3. NOTE: It will take 3 days the Anomaly Detection Graph to populate after install
  4. Submit screenshot HERE

Shortcut 2:

  1. Download the SQL Plan Warnings free tool
  2. Take a screenshot of the Plan Warnings
  3. Submit screenshot HERE
WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by April 7, 2019 to be entered to win: Waterproof Bluetooth Speaker
Week 2: Complete questions 6-10 by April 14, 2019 to be entered to win: Leather Laptop Backpack
Week 3: Complete questions 11-15 by April 21, 2019 to be entered to win: Portable Charger
Week 4: Complete questions 16-20 by April 28, 2019 to be entered to win: FitBit Versa

Correctly answer all 20 questions by April 28, 2019 and get entered to win the Grand Prize! GoPro Hero 7



April Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

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23 132 34.3K
Community Manager
Community Manager

Variety might be the spice of life, but for us in IT, understanding and finding a sweet new solution to a problem is the real treat. Vanilla and chocolate are so boring. Let’s introduce you to a brand-new flavor that may turn out to be your favorite.

Your end users work everywhere these days: in the office, on the road, at their homes, in ice cream shops. It’s time you join in and discover “A Sweet New Flavor of Remote Support”, Dameware Remote Everywhere.



MARCH MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
April 1, 2019: Instand Pot

April 8,  2019: Atlas Coffee 6-month subscription

Grand Prize:
April 8, 2019: Cuisinart Air Fryer



MISSION RULES

A new question will open every day (Monday - Friday) starting on March 25, 2019. Once a question has opened, it will remain open until April 7, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between March 25, 2019 and April 7, 2019 to earn an additional 1,000 THWACK® points & enter to win a Blue Apron Signature for Four meal plan!


The shortcut is simple:

  1. Download a free trial of Dameware Remote Everywhere (DRE)
  2. Take a screenshot of the first workstation in the list after you've installed an agent to the remote computer
  3. Submit screenshot HERE
WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by March 31, 2019 to be entered to win: Instand Pot
Week 2: Complete questions 6-10 by April 7, 2019 to be entered to win: Atlas Coffee 6-month subscription

Correctly answer all 10 questions by April 7, 2019 and get entered to win the Grand Prize! Cuisinart Air Fryer



March Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

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Community Manager
Community Manager

You find yourself with a multitude of clues.  Use your instincts and your plethora of tools to understand the means behind this atrocious crime.  This is the worst crime of all.  The epitome of treachery.  What crime you may ask?  Theft of productivity.

Comb through the clues and look deep into the bowels of your infrastructure.  Avoid the red herrings and get down to the actual root cause.  Detectives are only as good as their mind and tools, so use them both to find the culprit in “The Case of the Curious Systems Meltdown.”



MARCH MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
March 11, 2019: Mysterium Board Game

March 18,  2019: Sherlock Holmes Collection 6 Book Box Set

March 25, 2019: LEGO Scooby-Doo The Mystery Machine

April 1, 2019: Raspberry Pi Starter Kit

Grand Prize:
April 1, 2019: 3D Printer



MISSION RULES

A new question will open every day (Monday - Friday) starting on March 4, 2019. Once a question has opened, it will remain open until March 31, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between March 14, 2019 and March 31, 2019 to earn an additional 1,000 THWACK® points & enter to win a Nanoleaf Canvas Starter Kit!


The shortcut is simple:

  1. Download a free trial or upgrade to Server & Application Monitor 6.8
  2. Take a screenshot using AppInsight for Active Directory [blur server/node names!]
  3. Submit screenshot here
WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by March 10, 2019 to be entered to win: Mysterium Board Game
Week 2: Complete questions 6-10 by March 17, 2019 to be entered to win: Sherlock Holmes Collection 6 Book Box Set
Week 3: Complete questions 11-15 by March 24, 2019 to be entered to win: LEGO Scooby-Doo The Mystery Machine
Week 4: Complete questions 16-20 by March 31, 2019 to be entered to win: Raspberry Pi Starter Kit

Correctly answer all 20 questions by March 31, 2019 and get entered to win the Grand Prize! 3D Printer



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

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MISSION STATUS: COMPLETED

What a journey, THWACKsters!

They always say it's not the destination but the journey. I'm inclined to believe them this time around.

You navigated your way through new, unexplored territories with great precision. The ride itself found us traversing through cloud-native technologies. But with you at the helm, there was never really a worry. I'd be more than happy to travel alongside any of you any time. Let's start by heading together into the new mission!

Mission Recap & Survey Questions:

MISSION WINNERS

This mission alone held such wonderful exploratory finds. That being said, there were quite a few of you who actually found REAL treasure along the way. We'd like to recognize those who won this month's amazing giveaways.

Week 1: erdogan

Week 2: c0eus

Week 3: monitoringlife

Week 4: jakesmith44

Grand Prize: tonedepear

Shortcuts: davevato | mathewpgds | dcschwalm | wluther

NAVIGATING THE CLOUD CONTINUUM

Check out the various cloud-native technologies that were discovered along this Month's Mission.

PINGDOM FREE TRIALAPPOPTICS FREE TRIALLOGGLY FREE TRIALPAPERTRAIL FREE TRIAL

* The newest Monthly Mission is live! Start it now here - THWACK Monthly Mission - February 2019

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Rise of the Undead User Accounts!

They rise from the grave with a single intent: to bite you in the neck. The users are long gone, but the accounts are lingering in your infrastructure—hiding below the placid landscape, just sitting, biding their time. They are waiting to rise like the undead, clawing, infiltrating your world. Don’t let them catch you off your guard—like everyone else during an undead invasion.

ARM yourself with the necessary tools to lock down your home and secure your environment.  Barricades will only get you so far. It’s time to take some action!



FEBRUARY MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!



MISSION RULES

A new question will open every day (Monday - Friday) starting on February 4th, 2019. Once a question has opened, it will remain open until March 3rd, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUTS

Complete the mission shortcut between February 4, 2019 and March 3, 2019 to earn an additional 1,000 THWACK® points & enter to win Last Night on Earth: 10th Anniversary Edition

The shortcut is simple:

  1. Download a free trial for Access Rights Manager
  2. Connect ARM to your Active Directory
  3. Take a screenshot of the Dashboard (Top Nav)
  4. Submit screenshot here

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by February 10th, 2019 to be entered to win: The Zombie Survival Guide: Complete Protection from the Living Dead & The Art of Eating through the Zombie Apocalypse: A Cookbook and Culinary Survival Guide
Week 2: Complete questions 6-10 by February 17th, 2019 to be entered to win: Blackest Night Comic
Week 3: Complete questions 11-15 by February 24th, 2019 to be entered to win: Ash vs. Evil Funko Pop Figure
Week 4: Complete questions 16-20 by March 3rd, 2019 to be entered to win: Plants vs Zombies Package Set

Correctly answer all 20 questions by March 3rd, 2019 and get entered to win the Grand Prize! Emergency Zone Bundle & Save 2 Person Urban Survival Bug Out Bag + Basic Dog Emergency Kit



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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Any time you put bandwidth hogs and large amounts of flow traffic in the mix there’s a chance you could have an unexpected network disruption on your hands. Properly analyzing and understanding flow data is an integral part of maintaining a healthy network. This month’s bonus mission showcases three FREE flow monitoring tools that can help you distribute, test and configure your flow traffic.

Ready to fine tune your flow analysis? Start the mission!



JANUARY MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
January 28th, 2019: Fire TV Stick 4K

February 4th, 2019: Trivial Pursuit Star Wars Classic Trilogy Collector's Edition


Grand Prize:
February 4th, 2019: Audio-Technica AT-LP120-USB Direct-Drive Professional Turntable



MISSION RULES

A new question will open every day (Monday - Friday) starting on January 21st, 2019. Once a question has opened, it will remain open until February 3rd, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUTS

Complete the mission shortcut between January 21, 2019 and February 4, 2019 to earn an additional 1,000 THWACK® points & enter to win a Edifier R1280T Powered Bookshelf Speakers

Hit us with your best shot! Provide us one screenshot that demonstrates how you are using your favorite flow tool. We really want to get an idea of the way our users are benefiting from their flow tool bundle, so be sure to send us the best picture possible of one of your tools from the bundle in action by following the below instructions:

  1. Download the Free Tools Bundle and unzip the three tools included. Install one or more of them.
  2. Take a screenshot from one of the three tools:
    • In the NetFlow Replicator tool, run the tool and expand the “Console” configuration at the bottom of the screen. Populate the Console configuration and take a screenshot.
    • In the NetFlow Generator tool, run the tool and configure the address and port of your NTA server. Uncheck “Node Simulation”, scroll down and add some endpoints. Select “Run Generator”, and take a screenshot of the “Running Status” screen.
    • In the NetFlow Configurator tool, run the tool and take a screenshot of the “Device Configuration” screen
  3. Upload your screenshot for a chance to win!

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by January 27th 2019 to be entered to win: Fire TV Stick 4K
Week 2: Complete questions 6-10 by February 3rd 2019 to be entered to win: Trivial Pursuit Star Wars Classic Trilogy Collector's Edition

Correctly answer all 10 questions by February 3rd 2019 and get entered to win the Grand Prize! Audio-Technica AT-LP120-USB Direct-Drive Professional Turntable



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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Navigating the CLOUD CONTINUUM

You are here, in a vast and ever-changing IT universe. Good thing you have your trusty data map, because finding an integrated monitoring solution and navigating the evolving need for observability could get tricky. Will a nebulous, hybrid situation take you ever further into the cloud? Or, are you already out there pushing the limits of cloud-native technologies? Either way, the future is coming for you.

Explore which technologies you’ll move forward with, and discover where you need to land in the cloud continuum to come out the other side in an advanced state. This voyage is about navigating through complexity at warp speed, while minimizing MTTR. So, grab your dynamic field explorer and let’s start this mission.



JANUARY MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
January 14th 2019: Vacation Guide to the Solar System

January 21st 2019: Hubot Figurine

January 28th 2019: Planet Defenders Board Game

February 4th 2019: James Webb Space Telescope Courier Bag

Grand Prize:
February 4th 2019: Garmin GPSMAP 64st, TOPO U.S. 100K w/ High-Sensitivity GPS and GLONASS Receiver



MISSION RULES

A new question will open every day (Monday - Friday) starting on January 7th, 2019. Once a question has opened, it will remain open until February 3rd, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUTS

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a GlobeTrotter Etched Globe Spirits Decanter, Galilea Moon Phase Calendar & Clock, LEGO Ideas NASA Apollo Saturn V Building Kit, and/or a Celestron PowerSeeker 127EQ Telescope

There are four shortcuts within this shortcut...So a little bit of shortcut-ception. Each one you participate in gives you a chance to win one of four different prizes. Here are the instructions for each product screenshot needed:

Pingdom:
Step 1 - Log in, click on Experience monitoring, then Page Speed
Step 2 - Click on Add Check at the top, fill in the box and take the screenshot before you save it
Step 3 - Submit screenshot

START FREE TRIAL  SUBMIT SCREENSHOT

AppOptics:

Step 1 - Install an agent.

Step 2 - Depending on which agent you installed-

  • Infrastructure: Click on the Infrastructure icon, then click on integrations at the top and take the screenshot.
  • APM: Click the APM icon in the left nav and then double click on a service, take the screenshot.

Step 3 - Submit screenshot

SIGN UP TODAY  SUBMIT SCREENSHOT

Loggly:

Step 1 - When you log in and you’ve added at least one log, go to the magnifying glass at the top and click on it
Step 2 - Type is a search, hit enter and take the screenshot
Step 3 - Submit screenshot

START YOUR TRIAL  SUBMIT SCREENSHOT

Papertrail

Step 1 - After you have added at least one log, click on the “Events” tab, go to the bottom and type in a search
Step 2 - Hit the save button and while the pop-up for the save is showing, take the screenshot
Step 3 - Submit screenshot

START LOGGING  SUBMIT SCREENSHOT

Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by January 13th 2019 to be entered to win: Vacation Guide to the Solar System
Week 2: Complete questions 6-10 by January 20th 2019 to be entered to win: Hubot Figurine
Week 3: Complete questions 11-15 by January 27th 2019 to be entered to win: Planet Defenders Board Game
Week 4: Complete questions 16-20 by February 3rd 2019 to be entered to win: James Webb Space Telescope Courier Bag

Correctly answer all 20 questions by February 3rd 2019 and get entered to win the Grand Prize! Garmin GPSMAP 64st, TOPO U.S. 100K w/ High-Sensitivity GPS and GLONASS Receiver



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut #1 Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut #2 Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut #3 Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut #4 Terms and Conditions: US, UK, and Canada | Germany | Australia

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MISSION STATUS: COMPLETED

Couldn't ask for better allies, THWACKsters!

What a good way to end the year! Uniting our products to help bolster your strength in the IT world.

You learned which products made for the best alliances and conquered this mission with ease! We here at the THWACK Community wish you a very Happy New Year and hope you're ready for the next mission.

Mission Recap & Survey Questions:

MISSION WINNERS

While all of you handled this mission with amazing precision, a few of you managed to pull away with some amazing prizes. We'd like to recognize those who won this month's amazing giveaways.

Week 1: philtreid

Week 2: sleavitt

Week 3: ghenry

Week 4: zehrina

Grand Prize: bluthru

Shortcut: pcollins07

HOUSES UNITED

Use your allies to strengthen your position. Download our free trials to find which products synergize to give you the best experience.

DOWNLOAD FREE TRIAL/DEMO

* The newest Monthly Mission goes live January 7th, 2019

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Houses United for the Holidays

Winter is here. IT is your watch and monitoring is your great battle. Threats live beyond the firewall. End users are out there and…hold up. Actually, we’re thinking you just skip all the toils, anguish, and revenge, and get straight to ruling your environment with a unified solution.

Arm yourself for a storm of slowdowns, an ambush of alerts, or even a dance with downtime—but let’s not drag this out for another season, shall we? Wield the power of an integrated solution this winter and use your alliances to help with improved performance across your networks, systems, and applications.

Start the mission, triumph, and make this your crowning achievement.



DECEMBER MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
December 10th 2018: Risk Game of Thrones

December 17th 2018: Game of Thrones Ugly Christmas Sweater & Game of Thrones Sigil Tankard

December 24th 2018: 6-Month Subscription to Game of Thrones Pop-in-a-Box

December 31st 2018: Game of Thrones King's Landing Messenger Bag

Grand Prize:
December 31st: Apple TV 4k w/ Total Mount Apple TV Mount & $100 HBO Now Gift Card



MISSION RULES

A new question will open every day (Monday - Friday) starting on December 3rd, 2018. Once a question has opened, it will remain open until December 30th, 2018 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUTS

Complete the mission shortcut between December 3, 2018 and December 30, 2018 to earn an additional 1,000 THWACK® points & enter to win a 1-year Culture Fly Game of Thrones Subscription & Game of Thrones Set of Leather Bound Books

The shortcut is simple:

  1. Download a free trial and/or demo of any products found here.
  2. Take a screenshot of the trial/demo or the e-mail confirmation for signing up.
  3. Submit screenshot here

DOWNLOAD TRIAL/DEMO  SUBMIT SCREENSHOT

Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by December 9th 2018 to be entered to win: Risk Game of Thrones
Week 2: Complete questions 6-10 by December 16th 2018 to be entered to win: Game of Thrones Ugly Christmas Sweater & Game of Thrones Sigil Tankard
Week 3: Complete questions 11-15 by December 23rd 2018 to be entered to win: 6-Month Subscription to Game of Thrones Pop-in-a-Box
Week 4: Complete questions 16-20 by December 30th 2018 to be entered to win: Game of Thrones King's Landing Messenger Bag

Correctly answer all 20 questions by December 30th 2018 and get entered to win the Grand Prize! Apple TV 4K w/ Total Mount Apple TV Mount & $100 HBO Now Gift Card



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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MISSION STATUS: COMPLETED

That's a wrap, THWACKstonians!

THWACKcamp 2018 is NOW officially over. For those who missed out during the live event, we hope you had an amazing time reviewing each session recording during this mission.

Two days of IT goodness recapped in a month long mission. What more could an IT professional ask for? As we cruise into the end of the year, we hope you're ready for the next mission.

Mission Recap & Survey Questions:

MISSION WINNERS

While all of you handled this mission with amazing precision, a few of you managed to pull away with some amazing prizes. We'd like to recognize those who won this month's amazing giveaways.

Week 1: jdeakin1

Week 2: whitebd@andersonhospital.org

Week 3: goofykc

Week 4: rhrohde

Grand Prize: rwagner

Shortcut: pgaryga

THWACKcamp 2019

Pre-Register for THWACKcamp 2019

PRE-REGISTER HERE

* The newest Monthly Mission goes live December 3rd, 2018

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Community Manager
Community Manager



Inside vulnerabilities… external threats? Today’s security risks come at you from every direction—and managing it all can get tricky when you have to consider both sides of the equation. Let’s face it, security is hard to lock down, no matter how many users or how much infrastructure you manage.

This month, we are introducing a security-focused bonus mission that doubles down on solutions that can help you take on threats, no matter which side of the firewall they’re on. We’ll look at helpful new product capabilities and quiz you on the essentials you need to watch your threats—inside and out.

Two essential security products. One prize-packed mission. Let’s get started!



NOVEMBER MINI MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize: Echo Dot


Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

November 12, 2018: Roku Ultra

November 19, 2018: Retro Game Console


Grand Prize

November 19 2018: Echo Dot

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.



MISSION SHORTCUT

Complete either of the mission shortcuts to earn an additional 1,000 THWACK® points & enter to win a Microsoft XBOX One S 500 GB! (Up to 2 Entries)

Shortcut #1:

  1. Start your FREE trial of Access Rights Manager
  2. Take a screenshot of your Dashboard with your number of User's.
  3. Submit your screenshot below.

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

Shortcut #2:

  1. Request your demo of Threat Monitor
  2. Click on the Alarms Button from the Threat Monitor UI
  3. In the Alarms UI, click on the “Mass Account Deletion” option in the Simulation selection drop down menu.
  4. Click on the “Multiple AD Login Failures” option in the Simulation selection drop down menu.
  5. Scroll down to the “Latest Alarms” section of the UI and take a screenshot
  6. Submit your screenshot below.

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

MISSION RULES

A new question will open every day (Monday - Friday) starting on November 5, 2018. Once a question has opened, it will remain open until November 18, 2018. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by November 11, 2018 to be entered to win: Roku Ultra
Week 2: Complete questions 6-10 by November 18, 2018 to be entered to win: Retro Game Console

Correctly answer all 10 questions by November 18, 2018 and get entered to win the Grand Prize! Echo Spot



Monthly Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Monthly Mini Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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14 109 13.1K

MISSION STATUS: COMPLETED

Great dueling, THWACKsters!

Your showdown was a tough one, but we told you we'd have your back. No one goes alone when you've got great security products behind you.

You may have scared off those pesky black hats this time, but mark my words...they'll certainly try to have another pass at you. Good thing you'll be ready for them!

Saddle up, we'll see you in the next mission!

Mission Recap & Survey Questions:

MISSION WINNERS

While all of you handled this mission with amazing precision, a few of you managed to pull away with some amazing prizes. We'd like to recognize those who won this month's amazing giveaways.

Week 1: jschneck1

Week 2: imayroam

Week 3: shaneo

Week 4: sierra1011

Grand Prize: dkatsanis

Loggly, Log & Event Manager, & Risk Intelligence

Unified log analysis and log monitoring

Log management software for security, compliance, and troubleshooting

Locate Sensitive Data across Networks and Workstations

* The newest Monthly Mission can be found here: THWACK Monthly Mission - November 2018

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THWACKcamp "The Mission"

When you throw a two-day, worldwide virtual IT learning event, you’d better have some interesting material to cover. This year, to satisfy thousands of attendees, we pushed ourselves to find those IT hot buttons, engaged in valuable conversations with industry experts (including our own), swizzled in some thought leadership, and showcased new product introductions—all the stuff we hoped technology pros like you would find interesting.

Now, if you happened to miss this year’s THWACKcamp™, or even if you attended, we’ve built this month’s mission around all 18 sessions worth of IT goodness. Sample each session, answer the weekly questions, and you could walk away with one of our latest prizes.

Time for all you THWACKademics to get busy. Let’s get this mission started!



NOVEMBER MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
November 5th 2018: Polaroid Snap Instant Digital Camera

November 12th 2018: Keurig K55 Coffee Maker

November 19th 2018: Kasa Smart Wi-Fi Plug

November 26th 2018: Anker Qi-Ceritifed Ultra-Slim Wireless Charger

Grand Prize:
November 26th 2018: VIVO 36" Stand Up Desk Converter



MISSION RULES

A new question will open every day (Monday - Friday) starting on October 29th, 2018. Once a question has opened, it will remain open until November 25th, 2018 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUTS

Complete the mission shortcuts between October 29, 2018 and November 25, 2018 to earn an additional 1,000 THWACK® points & enter to win a Nanoleaf Light Panels Rhythm Edition​!

Shortcut One:

  1. Take a screenshot of your Orion Health Check page
    • What is the Orion Heath Check page?
    • Not on the latest version(s)? Upgrade your products and then take a screenshot of your Orion Health Check page!
  2. Submit screenshot here

SUBMIT SCREENSHOT

Shortcut Two:
  1. Pre-Register for THWACKcamp 2019

PRE-REGISTER

Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by November 4th, 2018 to be entered to win: Polaroid Snap Instant Digital Camera
Week 2: Complete questions 6-10 by November 11th, 2018 to be entered to win: Keurig K55 Coffee Maker
Week 3: Complete questions 11-15 by November 18th, 2018 to be entered to win: Kasa Smart Wi-Fi Plug
Week 4: Complete questions 16-20 by November 25th, 2018 to be entered to win: Anker Qi-Ceritifed Ultra-Slim Wireless Charger

Correctly answer all 20 questions by November 25th, 2018 and get entered to win the Grand Prize! VIVO 36" Stand Up Desk Converter



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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