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Community Manager
Community Manager

Earth Day is right around the corner—on April 22, people from all around the world will come together to demonstrate support for environmental protection. From global cleanups and reforestation, to local recycling programs, environmental protection is a cause everyone can support!

As tech pros, you know all too well that Earth isn’t the only environment that needs to be protected. Every aspect of your distributed, cloudy, complex IT environments requires protection from the threats that keep you (and your fellow techies) up at night. Security threats lurk beneath the surface and cybercriminals keep finding new ways to compromise the tech environments you hold so dear. Protecting these environments is truly something to be celebrated.

Last year, you shared your favorite tips and tricks for minimizing your data center footprint, and this year we want to know how you defend your environment against threats. In honor of Earth Day, let us know how you “protect” your IT environment (below!).

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7 9 1,512
Community Manager
Community Manager

St. Patrick’s Day is right around the corner, so dust off your “Kiss Me, I’m Irish” shirt and celebrate! Before heading out to show off your Irish stepdancing skills, tell us about your luckiest moments as a tech pro—because leprechauns aren’t the only ones who can find a pot of gold on the other side of the rainbow.

We want to know when you’ve felt luckiest in your career—the situations that made you raise a glass to yourself, or to the “luck of the tech pro!” When did you feel like things could have gone terribly wrong but didn’t? Did something break? Get lost or deleted? You know that feeling—all hope seemed lost, but like magic, everything worked out. (At least we hope you know that feeling).

Share your luckiest stories about finding the tech pro pot o’ gold by March 12, 2019, and we’ll give you 250 THWACK points in return!

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3 55 9,162
Community Manager
Community Manager

‘Tis the season… for the best shopping deals! From managing more distributed environments, working with more software-defined and automated solutions, to perhaps even experimenting with artificial intelligence, machine learning, and data analytics, technology needs are constantly changing. We know most enterprise IT hardware and software don’t get the Black Friday treatment (2-for-1 routers, anyone?) but as we approach two of the biggest shopping days of the year, and in the spirit of great holiday deals, we want to know: what’s on your must-have technology list?

We want to know the hottest tech picks of 2019. What do you have your eye on for the year ahead? Maybe you’re exploring API proxy services, cloud-hosted databases, or a 400GbE network. Alternatively, if you’re not in the market for anything new, what technology is getting the upgrade treatment or being retired altogether (on-prem file server—gone but never forgotten)?

Tell us your Top Tech Picks by November 16, 2018, and we’ll give you 250 THWACK® points in exchange.

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6 150 7,938

I'm Rick Schroeder, a Network Analyst for the last 28 years for public education and health care systems. I support a network that spans across three north-central states and contains 100 hospitals, clinics, and business sites. I've been a member of THWACK® since 2004 and have attended most THWACKcamp events since.

THWACKcamp is a great resource for finding things that help me have better days—things that leverage new powers and features (or things I’d missed) in SolarWinds products. I enjoy sharing ideas during THWACKcamp in the chat window, and I get a kick out of the great camaraderie and notions from other attendees in that same chat window during each session. And who doesn’t enjoy getting points for attending? Points that can go towards a swell THWACK Pack or a Bluetooth speaker or any number of other fun toys!

Some of the favorite moments have been "Aha!" instances during the presentations. The times when I learned something new, a different way of getting a job done, or something that helped me solve problems or improve my efficiency. And of course, the other chat window participants and their fun comments are great entertainment, too!

I'm most looking forward to "There's an API for That:  Introduction to the SolarWinds Orion SDK." We need more out of our dollars spent on monitoring, and this session might just include the information I need to better automate actions from alerts, reduce alert noise, and talk about how I can tie more things into SolarWinds products via the API. One example of the latter:

This year I was able to get our in-house CMDB tied into the Orion® SQL Database so it can mine UDT information to let our support staff know where a device is located on the network—via the CMDB. It gives Help Desk staff a good idea of which users and devices will be affected by any given hardware outage, since they can tie dependencies of end devices directly to the switches and routers and circuits those devices rely on. This information is great during an outage, but even more so when planning scheduled maintenance. Now we know who to contact when scheduling a maintenance window, and who's impacted by the failure of any given piece of network infrastructure.

Even better, I’ll likely have more knowledge of which Select and Call and Query options are valid, plus resources to help me learn the syntax required to create a valid SDK query. Maybe I’ll even learn how to tie SDK into an API that can be leveraged with my other non-SolarWinds products. With the THWACKcamp experts, you just KNOW something great is just around the corner that will address these needs!

Maybe best of all, THWACKcamp lets me attend remotely without any cost higher than an hour of my time per session. No need to try to get approval from the finance department for travel expenses and hotel and meals—it’s right in my cube! Who could ask for better convenience and lower-cost knowledge share than that?

It doesn’t take much to persuade me to tune in for the events. Patrick Hubbard’s always in a good mood and consistently teaches me something new and useful. Joe Kim is going to share information in the Day 1 Keynote, and he’s the Executive Vice President of Engineering and Chief Technical Officer for SolarWinds. What cool stuff will HE share that I can use to help make my network team shine?

The great knowledge shared, and the friendly and fun environment, are worth registering to see. Have you registered yet? If not, join me in attending the event October 17-18, 2018. Register now.

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6 14 1,607
Level 15

“Time grabs you by the wrist, directs you where to go

So make the best of this test, and don't ask why

It's not a question, but a lesson learned in time”

– Green Day, “Good Riddance (Time of Your Life)”

As graduation season approaches, songs like Green Day’s “Good Riddance (Time of Your Life)” will be sung by students everywhere reflecting on fond memories and lessons learned in school. Graduation is a symbol of transition and change, and a milestone that represents growth, progress, and transformation. Just as education drives growth in students, digital transformation drives progress in an organization and ultimately innovations in the data center. The overall path of digital transformation leads towards innovation and progress, but not without the ‘lessons learned in time’ from setbacks.

In the spirit of graduation season, we want to know what technology you “graduated” to in 2018. Did you transition to serverless computing, experiment with AI and machine learning, or implement containers, microservices, or blockchain technology? What drove the need to “graduate” to new technology? The C-suite jumping on the AI bandwagon? The need for cost efficiency and agility? As you reflect on the past year, what were your biggest successes and failures during your digital transformation journey?

Let us know what technologies you “graduated” to this past year and any ‘lessons learned’ from your digital transformation successes (or failures) by May 18th and we’ll put 250 THWACK points in your account!

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3 115 6,762
Level 15

We all love our smartphones, computers, tablets, and gadgets. Some of us wait in long lines the moment the latest tech hits the shelves, while others upgrade when our old devices finally kick the bucket. Either way, we are all inevitably left with outdated tech that we need to discard. The hardware, batteries, cables, and accessories often become burdensome because we are not sure how to recycle this old technology.

Recycling properly can take time that you may not have (we know you’re under pressure to keep processes in your organizations running smoothly), meaning that the environment often takes a backseat as our old tech collects dust in the supply closet. With Earth Day just around the corner, we want to hear a few tips and tricks about how best to recycle or dispose of older hardware in an environmentally friendly way.

Let us know what an IT environmentalist looks like by sharing the best ways to reduce, reuse, and recycle old technology by April 11th and we’ll put 250 THWACK points in your account!

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7 159 11.8K
Level 15

All of us had to start somewhere. Whether it was your first computer, a programming class in school, or that job that helped you get your foot in the door—there was a beginning. Origin stories aren’t just for super heroes. Even everyday unsung heroes had to be forged in the fire of greatness and molded to what they are today.

Every day is a new chapter. Life in IT never slows down and a new story is always unfolding. It’s not the problem you fixed yesterday or the solution you found today, but the collective IT expertise we gain along the way that keeps us coming back for more, every day. We believe that for every IT pro, there’s a success story waiting to be told, and we want to hear yours.

Video Link : 1105

In the spirit of reflection that comes with a new year, we’d like you to tell us how your IT story has unfolded. Share your experiences in the comments below and we’ll reward you with 500 THWACK® points. It doesn’t matter if your story is humorous, heroic, or humble—we’re interested in hearing what made you the IT pro you are today!

*Post your story by Friday, February 2nd, 2018 to receive credit. Points will be awarded the following week.

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7 246 15.3K
Community Manager
Community Manager

If your company is anything like SolarWinds, you’ve probably been going through the annual goal-setting process with your management team.  In many functions, this is relatively straight forward.  Sales sets goals based on quota, marketing based on creating demand, engineering based on product development and delivery, etc…  But, how do you in IT quantify the value you provide to the organization and therefore determine your goals?  Is it reliability, SLAs, cost control, customer satisfaction, something else?  Or, are you in such a firefighter mode that you never actually get to set goals and objectives?  Share with us some of your goals for the upcoming year and how you measure your value to your company.

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17 43 2,914
Product Manager
Product Manager

How is everyone being impacted by the AWS outage today?  I know here at SolarWinds, Thwack is having a couple of backed issues, and other SAAS apps are being impacted as well. Being the geek that I am, I wanting to see how bad it was. I tried to spin up a new instance in their US-EAST-1 region and could not do it (surprise surprise)  So, I did the next best thing I could think of was and setup Netpath services into a website I knew was being impacted (ironic huh)


WOW.  I am not a networking guy, but dang that's a lot of ways in, to bad that NetPath shows that the route into AWS is good. Next up is Pingdom.



Sure enough it shows it as down.

So how did/is the AWS outrage impacting you?

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1 27 1,890
Level 15

Family and friend togetherness, the Macy’s Thanksgiving Day Parade, and gorging on a usually socially unacceptable amount of food. Ah, yes, Thanksgiving Day is almost here.

But of all the Thanksgiving Day traditions, the best of all is its namesake: giving thanks.

So, in honor of the most gratitude-filled holiday of the year, we’re curious: If you could talk to your servers, network, database or any other critical part of your company’s IT infrastructure—because, ahem, we definitely don’t really talk to our VMs (or so our therapist tells us) —what would you give it thanks for?

For example, as you think about the wide array of food that’ll be on your plate in just a few weeks, maybe you’re grateful to your SAN (see what we did there?) for keeping up with those new performance requirements. Or maybe you’ll relish in your fiber’s never-faltering, blazingly fast connection speeds. Or maybe you’ll want to thank your rack of lamb, err, I mean, server rack for impressive uptime this year. (Someone is obviously already excited for a Thanksgiving Day feast.)

Use the comments section below to share what you’d like to thank your [fill-in-the-blank IT infrastructure component] for by November 11 and we’ll express our gratitude to you with a hearty portion of 250 THWACK points.

It’ll be good practice for when you really do need to thank your new SIEM, Ava, for bringing the stuffing next year.

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7 93 3,416
Level 11

We are super excited today to announce another great addition to the GNS3 Academy Line-Up with our "Python Network Programming - Part 2: Multivendor Environment" course. Because we love Thwack Users so much we are providing a special THWACK discount to get this course for only $19 for a limited time. Check it out > Python Network Programming - Part 2: Multivendor Environment | GNS3 Academy

Don’t miss out on 185+ lectures in 1080p Full HD format with improved audio, 10+ hours of network automation and programming quality content and 15+ Python scripts for you to download and use on your network devices right away, for free. A fully optimized and ready-to-use Ubuntu VM, quizzes and a final network programming project are also included in the course.

Let me tell you what's this course all about:

  • Learning to use amazing Python libraries and tools to manage network devices easily and without writing too much code.
  • Connecting remotely to network devices and read/extract/display/store command output, using interactive Python scripts, on: Cisco IOS, Cisco IOS XE, Cisco IOS XR, Juniper JunOS, Juniper (Netscreen) ScreenOS, Arista EOS, HP ProCurve OS and Avaya ERS OS.
  • Configuring (one or more) network devices remotely, using interactive Python scripts, either by specifying the commands at the prompt OR asking the script to read them from one or more text files, on: Cisco IOS, Cisco IOS XE, Cisco IOS XR, Juniper JunOS, Juniper (Netscreen) ScreenOS, Arista EOS, HP ProCurve OS and Avaya ERS OS.
  • Executing configuration commands on multiple network devices from multiple vendors simultaneously.
  • Working with a device inventory in XML/JSON/CSV format and network metadata, while easily counting your registered network devices, getting device information by IP address, searching and listing device information, checking IP reachability and SSH availability and much more, using a simple but efficient tool in the Python interpreter or Linux shell.
  • Managing network device credentials in a centralized, encrypted file.
  • Managing access lists and converting access lists from one format to another using a very efficient tool (Example: Converting a Cisco IOS ACL to a Juniper JunOS ACL).
  • Automatically executing commands upon device login, right from the Linux shell.
  • Getting device interface information fast, right from the Linux shell and saving the information to local storage.
  • Working with Python and SNMP and easily performing SNMP GET, SET, SET multiple OIDs, WALK, GET-NEXT, GET-BULK operations on Cisco, Juniper, Arista and HP network devices, using only a few lines of code.
  • Parsing locally stored Cisco, Juniper, Arista and HP configuration files and extracting various pieces of information, using a very straightforward Python module.
  • Managing device configuration changes using a script that regularly saves the configuration files from your network devices to the local system, compares them with previous file versions, builds a report with all the differences and either stores the report locally and/or emails the report to the network administrator’s email address(es).
  • Performing various small network tests and operations using the Python interpreter.

Still not enough for you? Let me describe a few more features of this course:

  • More than 15 Python scripts for you to download and use right away, for free. The scripts are customized for each vendor in the course.
  • An amazing optimized Linux Ubuntu VM, with all the tools, modules and dependencies already installed and all the scripts ready to be executed on the devices in your network.
  • Command cheat sheets with all the essential commands and lines of code in each section.
  • Quizzes and a final network programming project for you to build and implement in your test lab/network. Also, the solution for the project is explained and tested.
  • 1080p, Full HD videos. Improved audio quality.
  • 185+ lectures and counting. Over 10 hours of content.
  • Concise and focused lectures. Straightforward configuration of devices. Less software and operating system complications. Less code to write and troubleshoot. All the scripts I provide are fully interactive.
  • Bonus: a Python module created by me personally for handling Avaya ERS switches, which you can download, use and modify without any restrictions, for free.
  • My full support for any questions or suggestions related to the course.
  • Unlimited, lifetime access to the course + instant and free access to any updates.
  • Finally, don't forget you are covered by a 30 day money back guarantee, full refund, no questions asked!

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5 5 1,759
Level 16

Dear Network,

St. Patrick’s Day is approaching and it’s got me to thinking about all that luck of the Irish business. After all, have you ever considered just how lucky you are to have me as your admin? Between taking the heat for your slow connection speeds and trying to keep tabs on your packet loss, it hasn’t exactly been all sunshine and rainbows for me, you know. Yet here I am, day in and day out, caring for you as if you’re my own wee lass. So, while we continue to reach together for that networking pot o’ gold, all I really want is for you to understand just why you’re so lucky to have me. Let me count the ways…


Your NetAdmin

Back in October, we asked you to share with us what words of advice and comfort you had for your network heading into the New Year. Well, we’re at it again, except this time, in honor of St. Patrick’s Day, we want you to tell us why your network is so darn lucky to have you as its admin.

Yeah, we know it’s all a little quirky, but you gotta admit, it’s kinda fun, too. And while none of us actually pen such letters to our networks—well, there may be a few of us who do—how often do thoughts like this cross our minds throughout the day? After all, networks can get a little unruly from time to time, and it’s a difficult job bringing them back in check.

So, while it might bring back painful memories, please think back to some your most trying times with your network and tell us (and your network) using the comments section below why it’s lucky to have such a responsible, attentive admin such as yourself (this will probably be a good exercise in self-appreciation as well).

Do so by February 29 and you’ll receive 250 lucky charms, er, thwack points in return.

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2 20 1,316
Level 16

The annual IT budget has just been released and you’ve hit the jackpot! Now that it’s time to think big and not count the bitcoins, what would you buy?

You can invest in anything you want to help you do your job – what would you buy? Unlimited backup storage? High-spec servers with 1TB RAM? Wearable watches which send you alerts? SAS SSD arrays? Robot assistants?

What would you invest in to make your job easier? Please use the comments section below to tell us how you’d spend your unlimited IT budget. We want to hear, in as many or as few words as you’d like, what you’d dream up if money was no object. Share your thoughts with us by Monday, February 22 and we’ll give you 250 thwack points in return (sorry, it’s a bit too early for chocolate Easter eggs).

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3 28 1,587
Level 16


I don’t like Windows 8. Can I upgrade to Windows 10?

You already have Windows 10.

No, this is 8. I don’t like it. Can I change it?

Every computer here already has Windows 10.

Well, can I still have the upgrade?


Let’s face it. Some people should barely be allowed to go near a computer, much less use one. IT departments across the globe are flooded with requests that, 9 times out of 10, can be solved with a pinch of common sense. And now it’s time for you to let us know your workplace horror stories.

Use the comments section below to share the silliest questions, problems and requests you’ve had to sort out for others at your workplace. We’re looking for absolutely everything from a stupefying back-and-forth to a cry for help that boggles the mind. Showcase the stupidity in the comments below, and we'll give you 250 thwack points!!

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10 158 31.7K
Community Manager
Community Manager

We are currently looking for users of Virtualization Manager to help us gather some vital, real world information from your Vman database. This data is being used for our development team to do testing with the recommendations engine. In exchange for your help, we will send you a $25 Amazon gift card and 1,000 thwack points.  Below is a breakout of what information we are looking to capture and how to export this data.

What information are we looking to gather from these database tables?

  • Virtual environment topology/hierarchy (relationships between VMs and Hosts, VMs and datastores, etc.)
  • Basic information about their VMs, Hosts, Clusters, Datastores, Datacenters, VCenters (such as CPU/memory usage and assignment, storage capacity, free space, number of network interfaces, etc.)
  • Historical statistics over last 30 days for VMs, Hosts, Clusters, Datastores
  • Data may contain IP addresses, MAC addresses and hostnames of VMs and Hosts in the environment
  • We do not collect any node data
  • We do not collect any credentials, passwords and/or certificates

How can I grab this data?

  1. Save the file to the VIM installation folder (by default: c:\Program Files (x86)\SolarWinds\Orion\VIM\)
  2. Start Orion Diagnostics tool
  3. Uncheck everything except VIM Data Gatherer (not entirely necessary, but it will significantly decrease size of the output package)
  4. Click on the Start button and choose location where the output archive should be stored
  5. Once the tool is done exporting, upload the archive to <insert upload location>

Thank you in advance for your help! The gift card and points will be sent and applied to your thwack account within a few days of receiving your information.

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2 14 1,561
Community Manager
Community Manager

Dear Network,

You know we have always been close; in fact, you are as much a part of me as I am you. I want you to know that the next couple years are going to be challenging for us. We’re going to face ups, downs, IoTs, SDNs and a host of other things that will make our life together even more complex. I’ll always have time for you, of course, but you might not get the same attention you’re used to.



As network administrators, we all write letters to our networks, right? Right!? Well, even if you’re not accustomed to these heart-to-hearts with your network, we’d like you to dig deep for us and tell us what wisdom you would offer your network as if it were your own child preparing for the year ahead, which is sure to be filled with disruption and change.

Please use the comments section below to share the words of advice, predictions or confessions you have for your network to ensure it’s ready to take on the brave new world in the year ahead by Friday, November 5 and we’ll give you 250 thwack points in return.

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4 40 2,420
Community Manager
Community Manager

The SolarWinds UX (User Experience) team is interested in learning more about other tools you use in addition to/to supplement SolarWinds. Do you use other monitoring products in addition to SolarWinds? We want to see how you use those and understand use cases!  Do you use other IT products you wish integrated better with SolarWinds? We want to see that, too! Please comment below or email Kellie Mecham directly at for more details.

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20 234 12.5K
Level 16

I was working in the data center, late one night

When my eyes beheld an eerie sight

For my SIEM began to screech

And suddenly there was a breach…

Ok, ok—that was a bit cheesy. But hey, it’s October, which means two things:

  1. It’s Cyber Security Awareness Month
  2. It’s almost Halloween

So how could we not take advantage of the opportunity for a little SolarWinds-style “Monster Mash”? You know, one thing security incidents have in common with the “Monster Mash” is that they both certainly catch on in a flash (more top-grade cheddar!).

But seriously, what better time of year than spooky ‘ol October to focus on cyber security? After all, security incidents have a tendency to create real-life nightmares. And so, in honor of both Cyber Security Awareness Month and Halloween, we’d like to hear your craziest, scariest security tales from the crypt…err data center.

Using the comments section below, please share your spookiest IT security stories—big or small, truly scary or a little funny—and how you were able to get out of the nightmare alive, or at least what lessons you learned.

Share your thoughts with us by October 16, and we’ll give you 250 thwack points (sorry, no candy).

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4 38 1,545
Community Manager
Community Manager

We are working to improve the onboarding process for NPM and SAM. As such, we are looking for real world examples of every-day practical ways our customers can use custom properties. We would like your real world examples of using custom properties to:

  • Set up alerts
  • Customize reports
  • Customize views

Please describe how you use custom properties and add a screenshot of how you are using custom properties in reports, alerts or views (a picture is worth 1000 words). As a thank you, we’ll get you 500 thwack points.

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5 57 7,868
Level 16

A SQL query walks into a bar and sees two tables. He walks up to them and asks, “Can I join you?”

Why do you never ask SQL queries to help you move your furniture? They sometimes drop the tables.

We hope those gave you a good chuckle because sometimes database administrators (including you “accidental” DBAs) need some laughter to get you through the day. After all, managing databases - the very heart of IT - at a time when IT success equals organizational success can be a tough, albeit rewarding, gig. Not to mention the fact that more and more, you’re called upon to step outside your comfort zone and manage multiple database platforms, whether Oracle, SQL Server, MySQL or a variety of others, adding to the complexity of your job.

So, we want to give you an outlet to vent a bit about your frustrations as a DBA.

Using the comments field below, tell us about your biggest database performance challenges, combined with what might make your life managing databases easier. While we want to hear about any and all database performance challenges that are top of mind for you, we’re particularly interested in hearing about challenges you face if you manage multiple database platforms.

And if you share your thoughts with us by October 2, we’ll even give you 250 thwack points in return (and maybe a few more SQL jokes to boot).

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2 33 1,688
Community Manager
Community Manager

We are aware several of you recently placed an order in the thwack store but did not receive the follow-up email to confirm your order.  Unfortunately, our server went offline on August 28th and we have been working with our other vendor to get it up and running.  The issue looks to be resolved as of this morning but we were not able to retrieve any orders that were placed between August 28th and September 8th.  If you placed an order between these dates, please let us know in the comment section below and we will be in touch.

Thank you for your patience!

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0 16 1,164
Level 16

“You’ve been given a great gift, George: A chance to see what the world would be like without you.”

OK, it may seem strange to quote a Christmas flick right about now, but even in the middle of summer, “It’s a Wonderful Life” is still a classic. And more than that, it highlights a really interesting thought experiment: Imagining what the world would be like without you in it.

You may not have our own Clarence Odbody, AS2 (Angel Second Class) to help do so, but you do, of course, have your imagination! And so we want to know what you think the world would be like without you, the venerable IT pros of the world, the unsung heroes of modern business.

Using the comments field below, lay it on us! Tell us your imaginings of what the world would be like if everyone woke up one morning and all of a sudden there were no more IT pros. Would end user-induced IT anarchy ensue? Would datacenters catch fire? Would the world collapse into a dark, dystopian society where hoards of dirty, withering humans bow down before blue screens of death just to absorb a few rays of their faint, sad light? OK, unlikely, but you never know.

Share your thoughts with us by August 10, and we’ll give you 250 thwack points to ease the stress of imagining such a scary world.

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3 41 2,477
Level 16

As we go on

We remember

All the times we...

Managed massive mainframes

Okay, okay, so maybe those aren’t the exact lyrics to Vitamin C’s “Graduation.” But as time has passed and technology has evolved, the role of SysAdmin has sort of graduated, too. From managing mainframes to servers, mainstream virtualization, the cloud and beyond, the past 10 years alone have seen some pretty dramatic shifts come to the role of the SysAdmin. And with so much on the horizon, one thing that’s certain is that we’ll see the role of SysAdmin evolve even more in the next 10 years.

So, to celebrate SysAdmins everywhere and in honor of SysAdmin Day 2015 coming up on July 31st, we’d like to hear your comments on how you think:

1. The role of SysAdmin has changed over the past 10 years

2. The role of SysAdmin will change over the next 10 years

Use the comments section below to share your thoughts on each by July 6th and we’ll give you 250 thwack points as a token of our appreciation (not that we need an excuse to show you our appreciation).

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4 27 2,292
Community Manager
Community Manager

In case you haven’t heard, Microsoft’s technical support of a little thing called Windows Server 2003 ends on July 14th. And whenever a well-used piece of software reaches its end-of-life (EOL), it can feel a little bit like a breakup. As with any breakup, we know letting go can be difficult, time-consuming and sometimes just too painful to go through with. After all, as Neil Sedaka taught us all, “breaking up is hard to do.”

So, in honor of Windows Server 2003’s EOL and considering how hard it can be to end a relationship, even with software, we’d like hear some of the craziest stories you’ve got about encounters with software and other technologies being used well past their effective EOL. Ran into a machine still running Windows 98? Tell us about it! Met a dev who’s still coding on Fortran 77? Shout it out! Found a box running Windows Server 2000 (believe it or not, it’s been five years since it EOL’d)? Let us know!

Use the comments section below to tell us your story by Friday, May 29, and we’ll be sure to give you 250 thwack points to say thanks.

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3 45 2,266
Community Manager
Community Manager

“I told you to get off the computer and take out the trash!”

For some of us, that seemed our mom’s favorite catchphrase. But no matter how many times we stayed up past our bedtimes or slacked on our chores because we couldn’t pull ourselves away from our monitors, our mothers were always there for us. Even if our Counter-Strike and StarCraft matches ran up the dial-up bill.

If you think about it, most of us probably wouldn’t be the IT pros we are today without our moms. After all, who else would have instilled in us the importance of waiting our turn, which, of course, today helps us properly manage help desk tickets? And who would have taught us that, “Patience is a virtue”? Is that life lesson anywhere more important than in IT? OK, probably so, but it’s still really valuable when it comes to dealing with the issues we do every day, whether they be technology or ID10T-related. Maybe even more than a few of us wouldn’t even be in IT if not for the wisdom, encouragement and support we got from our mothers.

Let’s face it, moms are pretty great.

So, with Mother’s Day fast approaching, we’d like to hear from you about how your mom helped you on your journey to becoming the IT pro you are today. Were you her right hand, teaching her everything from using email to programming the VCR? Was she a tech early adopter who jump started you into the Internet Age? Maybe it’s all about the good genes you got from your dear old mom?

Use the comments section below to tell us the most important thing your mom did for you to help you on your path to becoming an IT pro by Monday, May 4, and we’ll be sure to give you 250 thwack points to say thanks.

Oh, and be sure to take some time on May 10 to say thanks to your mom for everything she’s done for you. And for any of you who are moms, happy Mother’s Day from SolarWinds!

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7 47 1,918
Community Manager
Community Manager

It’s almost Valentine’s Day, which means it’s time to belt out your best IT renditions of classic love songs. One of our favorites is Celine Dion’s The Power of [IT] Love:

‘Cause I am your [IT pro]

And you are my [end user]

Whenever you reach for me

I’ll do all that I can

And how true that is. You IT pros really do go above and beyond. Monday through Friday and most weekends, too, you work LONG hours to ensure your end users’ machines are in tip-top shape, the network is secure and printers are free of jams.

Talk about sweeping end users off their feet! What are they not to love about all you do for them?

So, tell us—what’s the most impressive thing an end user has done for you to express their gratitude for your amazing labors of love? A box of donuts? Putting in a good word with the boss man? A dozen red roses? (OK, probably not a dozen red roses, but you get the idea.)

Use the comments section below to tell us the story about the last time you felt truly loved by your end users by Wednesday, February 4, and we’ll be sure to give you an extra loving bundle of 250 thwack points.

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