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Community Manager
Community Manager

The Coronavirus (COVID-19) outbreak has companies worldwide encouraging employees to restrict travel and work remote. This has put a strain on the IT professional, but THWACK and the technology industry are responding with help. [Updated: 26MAR2020 15:30 CST]

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Community Manager
Community Manager

It’s blockbuster season and have we got one for you! Introducing, for the first time on THWACK, in collaboration with Database Performance Monitor, Deeper Insights, a riveting feature starring Open-Source and NoSQL, and database systems PostgreSQL and Mongo DB.

Ready to go on this debut film adventure with us? You don’t want to miss this new big hitter.

Start your mission >>

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Community Manager
Community Manager

That special day of the year is almost here—the one when we remind you (and the world) how important it is to keep up with your backup strategy and make sure it’s up to speed and effective (yay!). 

We all know the heartbreaking feeling of losing valuable data and information (and sometimes it hurts more than a breakup). Backing up your data is critical to your business, but a backup can also quickly get complicated. Hardware failures, cyberattacks, natural disasters, and human error are just a couple of things that can get in your way when trying to keep up. 

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Community Manager
Community Manager

Twelve days into our migration, we've made considerable progress on critical break/fix issues as well as working in a few cosmetic corrections along the way. We still have our work cut out for us, but I wanted to share periodic status updates with the community so you know exactly what's been addressed, what's underway, and can report on issues that perhaps haven't made the list yet. 

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Community Manager
Community Manager

In a hybrid IT world, the time has come to control your environment with a platform supporting a powerful and integrated team of tools. Join forces with data, metrics, and cross-stack correlation to gain insights and fight today’s biggest monitoring challenges.

Start your mission!

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Community Manager
Community Manager

Your organization has internet use policies in place for multiple reasons: protecting your network against security breaches, keeping organizational costs down, and protecting your employees, end users, or customers. Anonymizer websites provide a workaround to these policies that can put your organization at risk. In this video we'll show you how to identify and stop the use of anonymizer websites on your network with SolarWinds Security Event Manager.

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Community Manager
Community Manager

Seventeen gruelling hours later, thwack.solarwinds.com is back online. We still have a lot of work to do, please bear with us while we hammer away. Have an issue to report? Let us know!

UPDATE: THWACK Migration Update v1.0

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Community Manager
Community Manager

UPDATE: The community will go into read-only mode at or around 7:00pm CT. At 12:00am CT, the site will be taken down into maintenance mode for at least 16 hours. I will update you all accordingly. Stay tuned!

Service Maintenance Notification

Summary: THWACK is migrating platforms from Jive to Khoros (Lithium) on February 20, 2020.

Severity: Intermediate

Description: We will be migrating community platforms from our existing, hosted environment on Jive to our new SaaS provider, Khoros (Lithium). Our estimated maintenance window is 16 hours.

Service(s) and Users Impacted: thwack.solarwinds.com will be unavailable until all systems are verified back up and running.


Start Time:
Thursday, February 20, 2020, 12:00:00 AM CT

End Time:  Thursday, February 20, 2020, 4:00:00 PM CT

Maintenance Manager: Danielle Gaitan; mailto:danielle.gaitan@solarwinds.com

As mentioned in my post last month, the time has come for THWACK’s platform migration. On Thursday, February 20, 2020, thwack.solarwinds.com will be unavailable for approximately 16 hours. At midnight, the site will be taken into maintenance mode and will not be accessible until all critical systems are verified back up and running. Why are we migrating? Read more HERE.

There will be a few items that may not be fully functional when we are live again. Here is a reminder of what you need to be aware of.

  • LOGGING IN – You will need to reset your password when you attempt to login for the first time. Passwords will not be carried over.
  • SAVE YOUR DRAFTED CONTENT – All content published before 12:00am CT on February 20, 2020 will be migrated. Drafted/unpublished content will not be migrated – save your work!
  • POINT BALANCES – As promised, your lifetime and current balance points will be carried over to the new platform. The script to migrate your point balances is estimated to take a minimum of 18 hours and will likely commence after the site is live again. If you do not see your full point balances when you first log in, don’t fret! Please give us until Monday, February 24 when another status update will be issued to the community.
  • LEVEL/RANKING/LEADERBOARDS – Good news! The team pushed hard on this one and we’ve confirmed that while your level and your position on the leaderboard will change, not everyone will start from scratch as I originally detailed. However, it remains true that the data is not apples to apples, so you should expect changes. There are 3 ways to “rank up” on the new platform. yumdarling will outline this in more detail in the coming days.
    • LEVEL – This is the number that appears next to your avatar. Today, your level is determined by the number of points you have. On the new platform, your level is determined by an accumulation of activities on the forum boards. Your activities are being ported over with your profile, but it is likely your level will change based on the new level perimeters.
    • LEADERBOARD RANK – Today, your position on the leaderboard is also determined by the number of points you have. On the new platform, your leaderboard position is determined by the number of “kudos” or likes your content has earned. As such, your kudos are being ported over to the new platform, but you should expect your position on the leaderboard should to change from where you’re at today.
    • POINTS – Finally, THWACK points. You will continue to earn points on the new platform, but your point balance no longer determined your position on the leaderboard nor your level. The store (and some new items!) will be available on the new platform for which you can purchase with your points.

And with that… see you all on the other side!

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Community Manager
Community Manager

FEATURED EPISODE:

How to Quickly Identify Suspicious Network Behavior With Intuitive Dashboards

February 18, 2020

Log and event data are a boundless and valuable resource for identifying suspicious network activity and stopping potential breaches. However, analyzing lines and lines of text-based data can make this resource more trouble than it's worth. In this video, we'll explore the different ways you can customize log data in an easy-to-understand and visual dashboard in Security Event Manager to help turn it into something you can act on.

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Community Manager
Community Manager

FEATURED EPISODE: Change Management 101
Video Link : 1402
February 11, 2020

ITIL change management takes planning, which means it’s more effective with complete data. Watch this video to see how to leverage incident data, CMDB, and change calendars to plan effective changes in SolarWinds Service Desk.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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Community Manager
Community Manager

FEATURED EPISODE: How to Monitor User Permissions on Linux Servers With SolarWinds Server Configuration Monitor
Video Link : 1397
February 4, 2020

Understanding who has permissions to what and how those permissions levels change over time is an important piece of the puzzle when it comes to protecting sensitive data from getting into the wrong hands. However, this can be a difficult task when dealing with permissions on Linux servers and files. In this video, we'll show you how you can see who has access on your Linux servers, monitor and alert on changes to those permissions, and track the changes over time for auditing purposes.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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Community Manager
Community Manager

_THWACK rotator – 900x300 no CTA.png

Did you make a New Year’s resolution in January? Are you still sticking to it? If you are—bravo! We salute you, resolution-keeper. For those of you who are feeling your resolutions fade as February dawns, we hear you. January was such a simpler time. But take heed. Don’t let your security resolutions follow in your clean-eating footsteps. Keep up with your cybercise routine.

Using Security Event Manager, Patch Manager, Identity Monitor, Network Configuration Manager, Server Configuration Manager, and Access Rights Manager, you too can join the ranks of the resolution-keepers while simultaneously protecting and securing your environment. Cybercise—the craze sweeping the nation—don’t miss out on your opportunity to live your best life in 2020.

Start your mission.



FEBRUARY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
February 10, 2020:  18oz Hydro Flask

February 17, 2020:  Rice Cooker and Food Steamer


Grand Prize:
February 17, 2020:  6 Month Subscription Medium Urthbox



MISSION RULES

A new question will open every day (Monday - Friday) starting on February 3, 2020. Once a question has opened, it will remain open until February 16, 2020 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between February 3, 2020 and February 16, 2020 to be entered to win Apple Airpods!

SolarWinds Access Rights Manager (ARM) enables IT and security admins to centrally provision, deprovision, manage, and audit user access rights to systems, data, and files while protecting their organizations from security breaches and complying with regulatory requirements

Shortcut Steps:

    1. Download a free trial of ARM

    2. Follow the steps here to install ARM

    3. Submit a screenshot of the rich client start page

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by February 10, 2020 to be entered to win: 18oz Hydro Flask
Week 2: Complete questions 6-10 by February 17, 2020 to be entered to win: Rice Cooker and Food Steamer

Correctly answer all 10 questions by February 16, 2020 and get entered to win the Grand Prize! 6 Month Subscription Medium Urthbox



February Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

February Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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Community Manager
Community Manager

FEATURED EPISODE: How to Use the Flow Navigator
Video Link : 1375
January 28, 2020

A plethora of good information is buried within NetFlow data, but knowing where to start or how to filter and parse the data can sometimes prove difficult. Thankfully, you can use the NetFlow Navigator to get to the data you want quickly and easily. It only takes a few clicks to find what you’re looking for.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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Community Manager
Community Manager

First, it's so good to be writing to the community again. I've been hibernating working on fun necessary projects. But before I share what's coming, I have a question: how many of you knew THWACK was born more than 16, almost 17 years ago? I've been at SolarWinds for 8-plus years solely working on the community and our user group program and I have to say, it's been a thrilling, inspiring, and eye-opening experience to witness what THWACK has become today.

But with age come changes. The external community vendor arena has grown sparse due to shifts in how businesses are engaging with customers, and few have been successful in building a community program to do what all of you have built here on THWACK. That said, here’s how we arrived where we are now:

  • July 2017, Jive (our current platform) sells to Aurea.
  • September 2017, Aurea breaks up the business and sells Jive-X (Jive external) to Lithium.
  • Following this, we went through a lengthy RFP process and ultimately signed with Khoros (aka Lithium), who hosts external communities for Cisco, HP, Microsoft, Spotify, and more.
  • December 2018 it was announced Lithium will EOL Jive-X at the end of 2020.

TL;DR we’re migrating platforms! We saw this coming and work has been underway to bring things to parity between the platforms.

GOING FROM HOSTED TO SaaS

Because I know this audience understands these annoying yet necessary circumstances, I'm going to geek out with you a bit.

Our current environment (Jive) is hosted. We were told for years we'd never be able to move to the cloud due to the number of customizations we house. Thankfully, our forever and always partner, sonofagum, came through with a plan.

All our customizations (the THWACK Store, Monthly Missions, SolarWinds Lab live chat, etc.) were previously written in Java and ran in-process in Jive, taking advantage of a rich set of available services and libraries. The new platform mandated all our non-trivial customizations run out-of-process and be hosted externally. This presented us with a lot of challenges: from authentication, to platform differences and migration incompatibilities, to scalability, to having to rewrite dependencies from scratch without the benefit of source code, all while learning the ins and outs of the new platform. Needless to say, we’ve been busy over here!

EVERYTHING has been rewritten in C# (.NetCore 3.0 on Linux) and Angular or Vue and now runs in AWS. There’s still a lot of work to do and everything may not be perfect on day one, but we’re committed to keeping THWACK the best user community on the interwebs.

WHEN?

The official migration date is February 20, 2020. That's right, 02.20.2020 or 20.02.2020 for most of the world. I don't know how that worked out, but I'm calling it next-gen binary. We'll have more updates in the weeks coming, but below is what you can expect.

WHAT’S CHANGING?

  • Khoros is a mobile-first platform, which is great for you and really, really painful for us. We’ve had to rethink our entire webpage structure—headers, navigation, body content, widgets, footers, etc. But it’s really helped us clean up some of the website real estate and we’ll be curious to see if mobile usage picks up. Currently <1% of you visit the website on devices smaller than an iPad or similar.

  • Forums are now called categories and each category houses multiple boards underneath it. Confused yet? Don’t read too much into the semantics, but I wanted to bring this up and share an example to help understand what this change means.
    • Current THWACK: Network Performance Monitor is a forum housing multiple types of content – discussions, documents, feature requests, etc.
    • Future THWACK: Network Performance Monitor is now a category and has three main boards underneath it (hierarchically speaking).
      • Network Performance Monitor – shows all content contained in the sub-boards but content cannot be posted here.
        • Network Performance Monitor Discussions – houses all NPM discussions.
        • Network Performance Monitor Documents – houses all NPM documents.
        • Network Performance Monitor Feature Requests – houses all NPM feature requests.
      • This means you’ll need to either follow the NPM category page or all the sub-boards depending on your preferences. Not a big deal, but something to note.

  • Polls and events are no more. I know what you’re thinking. Trust me, I grilled Khoros hard on this. Not too much to say here other than we’ll have backups of this content, but it won’t appear on the new platform. We may revisit later to assess what can be done.

  • Remember when I mentioned we’d never be able to move to the cloud due to the number of customizations we have? This is where things get real. Our entire gamification strategy is unique to SolarWinds. We invented something even experts in the industry have never seen done at the level we’ve taken it to, and successfully I might add. The Khoros gamification strategy is fundamentally different than what we’ve developed. Their ranking system is based purely on community activity and engagement whereas our current ranking system is determined by your point accumulation. Sure, we’re logging community activity and engagement, but it’s not apples to apples.
    • Before you start penning hate letters, your points are being carried over and the store will live on. I won’t go into detail as to how we made this happen, but we did. Going forward, you’ll continue to earn points, but there will be more defined ways upon which you can earn them. More to come on this later.
    • However, everyone’s level will start at 1 (Ready Player One anyone?). There’s simply no way to port the way your current level is determined to match how your level will be determined moving forward. The data is too different. It's like trying to direct connect a 300baud modem to an MPLS line. It's like trying to port your TRS80 Basic program to the cloud as a microservice. It's like trying to convert your "database" that was lovingly crafted from macros in Lotus 1-2-3 to SQL 2016. It's like trying to make Battlestar Galactica jokes to a bunch of overly-earnest LOTR fans. It's like... well, it's like trying to port a gamification system built from custom scripts and calculations into a completely different platform.

  • Oh, and you’ll need to reset your password the first time you log in on the new platform because security or something important like that.

ACTIONS YOU NEED TO TAKE

Prior to our migration date, February 20, 2020, you will need to take note on the following items:

  • You will need to take inventory of the places and people you follow as well as your bookmarks. These cannot be migrated with your profile details.
    • Steps to find the places you follow: navigate to your profile > click on “More” > click on “Places.”
    • Steps to find the people you follow is the same as above except you’ll choose “Connections”: navigate to your profile > click on “More” > click on “Connections.”
    • Steps to find your bookmarkers is the same as above except you’ll choose “Bookmarks”: navigate to your profile > click on “More” > click on “Bookmarks.”

  • You will need to save a local copy of any content currently in draft mode.
    • If you have any drafted content that won’t be published before February 20, save it off THWACK! Drafts cannot be migrated.

Once the migration is complete, we’ll publish instructions on how to get the items above set up on the new platform. I would recommend to follow the following people to ensure you get the latest or if you need to shoot us any questions: yumdarling, KMSigma, sonofagum, and me DanielleH.

I’m exhausted. The team is exhausted. Did we want to spend the last 12 months working on this (while continuing our regular jobs I might add)? Absolutely not, but this is technology and it’s a constant game of keeping up. Writing all of this on paper knowing I’ve purposely left out 90% of what we've done makes me so proud to call these folks my team. I hear this audience knows a thing or two about migrations... I’m hoping you’ll bear with us through this transition and understand not everything will be perfect, but rest assured we'll be working around the clock to make it right. The backbone of this community—you—is all we need.

Oh—and #darktheme is coming.

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Community Manager
Community Manager

FEATURED EPISODE: How to Run Active Diagnostics and Save for Historical Reference in the Orion Platform
Video Link : 1363
January 21, 2020

Most everyone can agree: one of the best ways to troubleshoot problems is to look at logs, but knowing where those logs are stored and collecting that from all around your infrastructure can be tiresome. Thankfully, you don’t have to do that because you can collect the diagnostic files from your My Orion Deployment pages for any Orion® server or any node in your monitored infrastructure.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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Community Manager
Community Manager

FEATURED EPISODE: How to Check the Compatibility of Your Orion Products Before Upgrading
Video Link : 1381
January 14, 2020

Let’s be honest: upgrading software can sometimes be painful. Between scheduling the work, getting approval from the change control board, and checking countless other boxes, you already have enough on your plate. By using the Product Upgrade Advisor in your Customer Portal, we can make sure understanding your upgrade path is not part of your pain.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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0 1 542
Community Manager
Community Manager

This survey is for MSPs and IT Pros. We would love to gather your thoughts on the decision Microsoft made to end Windows 7 support on the 14th of January, 2020 and how you think it will impact business and security.

Complete this survey by the 25th of January to receive 250 THWACK points

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2 22 1,248
Community Manager
Community Manager

FEATURED EPISODE: How to Submit a Product Feature Request
Video Link : 1390
January 7, 2020

At SolarWinds, we want to know how to make our products better. One of the ways you can help us with this is to submit feature requests for our products. We use these feature requests as part of our planning when determining what to include in future versions. Let me show you some of the best practices when submitting a feature request.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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Community Manager
Community Manager

1912_thwack_JanuaryMission_900x300_NoCTA.png

You ever heard the saying “the future is now?” If you haven’t before, let me be the first to introduce you to it. We’re the front line of preparing you for the future. We’re the little guys in the machine, providing visibility into the cracks and crevices of your IT environment of which you aren’t even aware. We’re the Orion® Platform.

Our mission is simple. Create a responsive, intuitive environment to let you—the expert—get a better view under the hood of your own machines.

Join us in our quest to secure the future. Start your mission.



JANUARY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
January 13, 2020:  Divoom Tivoo Smart Portable LED Speaker

January 20, 2020:  Specdrums Musical Rings w/ Play Pad

January 27, 2020:  Vinyl Record Player

February 3, 2020:  Apple Airpods

Grand Prize:
February 3, 2020:  Sony Soundbar



MISSION RULES

A new question will open every day (Monday - Friday) starting on January 6, 2020. Once a question has opened, it will remain open until February 2, 2020 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between January 6, 2020 and February 2, 2020 to be entered to win a Bose Noise-Cancelling Headphones w/Alexa Voice Control!

Shortcut Steps:

    1. Go to the SolarWinds Product Upgrade Advisor.

          a. Note: If you're a SolarWinds customer, logging in to the Customer Portal may give you a slightly different experience.

 

    2. Enter information about your current environment by answering questions 1-4.

          a. If you are not a current SolarWinds customer

                    i. For question #2, select No

                  ii. For question #3, select Network Performance Monitor as the product, and 12.3 for the version

                  iii. For question #4, select Network Performance Monitor as the product, and 2019.4 for the version

          b. If you are a current SolarWinds customer

                    i. For question #4, choose the same product you selected in question #3 and select 2019.4 for the version

    3. Check compatibility.

    4. Submit a screenshot of the results.

CHECK COMPATIBILITY  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by January 12, 2020 to be entered to win: Divoom Tivoo Smart Portable LED Speaker
Week 2: Complete questions 6-10 by January 19, 2020 to be entered to win: Specdrums Musical Rings w/ Play Pad
Week 3: Complete questions 11-15 by January 26, 2020 to be entered to win: Vinyl Record Player
Week 4: Complete questions 16-20 by February 2, 2020 to be entered to win: Apple Airpods

Correctly answer all 20 questions by February 2, 2020 and get entered to win the Grand Prize! Sony Soundbar



January Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

January Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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Community Manager
Community Manager

FEATURED EPISODE: How to Harden Servers with PowerShell and Change Monitoring
Video Link : 1362
December 31, 2019

Server and application configurations are a fundamental piece of securing your environment. If unauthorized changes are made to these configurations, you can be exposed to serious vulnerabilities. Learn how to harden your servers using PowerShell scripts in SolarWinds® Server Configuration Monitor. In this video, we'll create a custom profile with several PowerShell scripts to monitor changes to different aspects of your servers, like changes to local administrator privileges, antivirus exclusions, and local certificates.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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Community Manager
Community Manager

FEATURED EPISODE: How to Monitor Changes to Local Certificates
Video Link : 1334
December 24, 2019

Local certificates provide a multitude of security benefits. From encrypting emails and allowing easier authentication, to securing connections between web browsers and your web servers, they're a necessary part of any network. Learn how to monitor changes to local certificates with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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1 2 647
Community Manager
Community Manager

FEATURED EPISODE: How to Monitor Changes to Antivirus Exclusions
Video Link : 1333
December 17, 2019

Virus scanning can be a main contributor to poor application performance, but administrators must walk a fine line to achieve a secure, virus-free server environment, and keep servers and applications performing reliably. This balance can be achieved with certain antivirus exclusions, but they require careful consideration and close observation. Learn how to monitor changes to antivirus exclusion with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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0 1 1,568
Community Manager
Community Manager

Our Security product team is looking for some thought leadership inspiration and to learn about your day-to-day thoughts and interactions with cybersecurity!

Take this survey by December 31, 2019 and with our thanks, you will also receive 500 THWACK points.

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Community Manager
Community Manager

2019 is coming to an end, and what a great year it was! This tech year was all about data security, IoT, automation, artificial intelligence and machine learning, connected cloud, and hybrid cloud solutions, among many other advanced technologies. As we reminisce about the good moments from the past year, there’s much excitement for the unknown in the year ahead.

With expectations for 2020 building up, we want to hear from you. What do you think we should expect in the upcoming year? What new technologies will rule 2020? What “old” technologies are here to stay? Tell us about skills—new ones, old ones, the ones you want to learn more about?

We want to start the year learning from you—let us know what you think will change in 2020 and what excites you the most about the possibilities that lie ahead by December 19 and we’ll give you 250 THWACK points.

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7 55 2,144
Community Manager
Community Manager

FEATURED EPISODE: How to Monitor Changes to Windows Server Roles
Video Link : 1379
December 10, 2019

Your servers perform distinct functions in your environment. If one of those roles is removed or added unexpectedly, chaos could ensue. Learn how to understand the roles your servers are currently performing and know if or when those roles change with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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0 0 277
Community Manager
Community Manager

The holidays are in full swing and while we hope this time of year will only bring good tidings and cheer, sometimes it doesn’t always go our way. Maybe the store sold out of the last item on your special someone’s wish list, or the holiday roast overcooked. Regardless, the best we can do when our holiday plans go awry is to learn and prepare for next time so our holidays can continue without a hitch!

The same can be said for the technology solutions we develop and use—sometimes they don’t perform as perfectly as intended. So we’re making a list, and checking it twice. We want to hear from you about times this year when your hybrid or cloud applications acted more naughty than nice.

We want to know about the glitches that almost turned you into a grinch this past year. What web application problems did you spend the most time troubleshooting and debugging? Was it downtime? Slow speeds? Whatever it is, we want to know the common issues that impacted application performance.

Let us know what the common glitches you experienced in 2019 were, by December 12, and we’ll give you 250 THWACK points in exchange!

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2 28 1,515
Community Manager
Community Manager

FEATURED EPISODE: How to Monitor Changes to Hardware and Software Configurations
Video Link : 1378
December 3, 2019

Server configuration changes are a major cause of application outages and performance issues. Changes with the greatest impact often are the simplest. Memory pulled from one server to boost another server’s performance can leave the lingering applications starved. Adding new software can automatically update configurations and cause another application to become inoperable. Having visibility into when these types of changes occur is critical to resolving application availability and performance, fast. Learn how to achieve this visibility with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


If you have any questions, don't hesitate to comment below!

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0 0 420
Community Manager
Community Manager

If you currently work at a company with more than 1000 employees, this short survey is for you.

Help us understand how you define “enterprise software” and earn 250 THWACK points for a few minutes of your time.

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