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Announcements Blogs

Community Manager
Community Manager

Take this brief survey and you will be entered to win one of twenty-five Amazon gift cards with a value of $25. For all  respondents we are offering 500 Thwack points.

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Community Manager
Community Manager

One of the simplest, yet most time-consuming measures to keep your systems safe is to keep your patches up to date. This video will show you how to use SolarWinds Patch Manager to identify systems at risk and get them up to date.

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Community Manager
Community Manager

It’s finally summer and you know what that meansCAMP! This year, you’re going to your favorite bug-free establishment. There’ll be computers and bonfires, databases and surf, security and sun. Is there any better way to spend your summer? 

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Community Manager
Community Manager

SolarWinds needs information about your current and future database and database tool needs. We’re planning the future of our database products, and we want to know how we can best meet your anticipated future requirements. Click here to complete the survey.

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Community Manager
Community Manager

Packages keep your Linux servers up to date and running smoothly. Yet if someone tampers with the packages getting deployed to your server, you could have serious performance issues, expose your organization to harmful viruses, or open it up a new vulnerability. Keeping an eye out for what packages are deployed, the package sources, and how they're changed could help prevent or alert you to an issue. In this video, we'll show you how to gain visibility into your Linux packages and track how they're changing over time.

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Community Manager
Community Manager

The SolarWinds Product team would like to get your thoughts on AIOps—artificial intelligence for IT Operations. Your feedback will help the team better define the problems we can solve for you using AIOps.

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Level 13

Tech Days review our network, systems, and security products, and the events are comprised entirely of product demonstrations, customer use cases, and technical discussions. Join us!

Commercial Customers
Wednesday, May 27, 2020
11:00 a.m. - 5:00 p.m. CT
Register Now

Government and Education Customers
Wednesday, June 3, 2020
11:00 a.m. - 5:00 p.m. ET
Register Now

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Community Manager
Community Manager

Share your tips, tricks, and lessons learned on how to help automate manual IT tasks to help save time and get you out the door faster to kick back and enjoy the longer daylight hours.

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Community Manager
Community Manager

Join us May 20th at 11 a.m. CT and we'll show use cases best suited for Server & Application Monitor (SAM), AppOptics—and in some cases—both. Afterwards, there will be a live Q&A with Peter Di Stefano, SolarWinds product marketing manager; Daniel Jackson, SolarWinds sales engineer; and James Park, SolarWinds sales engineer.

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Community Manager
Community Manager

A user-friendly service portal is the best way to connect employees to the service desk. Watch this video to see how to create quality employee engagements with a versatile service portal in SolarWinds Service Desk.

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Community Manager
Community Manager

What is a service request? How is it different from an incident? Watch this video to learn how to create a service catalog, helping automate workflows for employee requests

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Level 12

For the past three weeks, we have debated, we have campaigned, and you have voted… all to get to this final moment.  

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Level 12

OK, so maybe this theme wasn’t such a great idea after all…

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Community Manager
Community Manager

IT professionals come from all walks of life, work in all manner of industries, and have experiences making each of them unique. To better understand your personal and professional growth, we’re requesting 10 minutes of your time to complete our annual census.

Click to learn more.

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Community Manager
Community Manager

ITIL incident management is a key component of ITSM. Watch this video to see how SolarWinds Service Desk makes it easy to work incidents efficiently.

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Community Manager
Community Manager

Take this survey to help us understand why you haven't upgraded yet -- and earn 2,000 THWACK® points!

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Level 12

We are down to our final four of this year’s Bracket Battle and it starting to get a little… interesting.

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Community Manager
Community Manager

We’ve talked before about how frustrating it can be to be the problem solver in a company, the if-I’m-doing-my-job-right-you-forget-I-exist, tirelessly-working-on-maintaining-your-productivity, but-actually-pretty-tired IT professional. You’ve been called upon just as you are for every emergency and hyperbolic fire, and—par for the course—you’re stepping up and leading the charge.

This month, we want to spend time on what communities across the globe are doing best: giving back. We’re increasing rewards and slashing store prices throughout the month of May.

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Level 12

 We find ourselves entering the quarterfinals and getting closer to the end – with eight fan favorites hand-selected by our community to keep the fight alive.

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Community Manager
Community Manager

ITIL problem management helps your service desk identify related incidents, streamline communication, and resolve problems quickly. This minimizes the impact of outages on employees. Watch this video to learn how to streamline problem management with SolarWinds Service Desk.

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Level 12

We have one round behind us and many still to go. 16 competitors rose up to make it to the second round.  We have a strong list of sentimental favorites, ready to battle it out for the chance to live another day.

 

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2 1 301
Level 12

2020 Bracket Battle: Reviver Edition is underway, and the Mama play-in face-off is complete!

We started this year with a gut-punch of a match up. @yumdarling, of THWACK community management fame, wanted me to make sure that everyone knows she believes kicking off with a battle of animated mothers deserves a stern “mom look” and a defiant “tsk tsk.”

Parents have never had an easy road when it comes to animated features – but mothers, in particular, seem highly prone to misfortune. ‘Tis a shame as I think we can all agree that both of these baby boys, Bambi and Littlefoot, would have benefitted from just a bit more time with their loving mamas. Alas, only one can survive the match up to face another day.

In this epic battle for supremely sad, emphatically emotional, and dastardly disturbing deaths, the winner of the play-in round is...

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Community Manager
Community Manager

This video will show how leveraging APM and log management together (metrics, traces, and logs) can accelerate the identification of root cause when troubleshooting performance problems.

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Level 12

And, here it is… at long last. 2020 BRACKET BATTLE! Let’s get this started!

There’s no coming back—or is there? What if that beloved character who met their unfortunate demise could be revived to fight another day or posthumously rip out your heartstrings? What if that long-lost companion could come back (without the creepy “Pet Semetary” vibe and smell) for more adventures?

Now is your chance to decide who will defy the laws of nature and history to return for a comeback. You decide who most deserves to another chance in this year’s bracket battle… Welcome to REVIVER!

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Community Manager
Community Manager

In this bonus mission, you’ll discover how you can start avoiding all the technical longhand and get straight to the essential metrics you need for the availability and performance of your applications. Get started with AppOptics and see how to solve more of your app issues faster. AppOptics does the rocket surgery so you don’t have to.

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Community Manager
Community Manager

Your public-facing websites can be a secret backdoor to personally identifiable data. Simple SQL queries executed on your website search bar could create a data breach. In this video, we'll cover how you can identify and stop this malicious activity with SolarWinds Security Event Manager.

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3 0 130
Level 12

[Updated April 20] 2020 Bracket Battle: Reviver Edition is LIVE! Click here for the rules of engagement or go directly to the battle here

The Date is set. The Matchups made.

We are just a few days away from the introduction of the 2020 BRACKET BATTLE, and quite frankly, we could not be more excited.

Despite the number of creative, and relevant, guesses. No one has been able to quite rouse the topic. So, I am going to give you all another chance at redemption and up the ante to 1000 THWACK points…

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Community Manager
Community Manager

Take this survey to help us understand the level of virtualized databases within our THWACK community (and be entered to win a gift card)

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Community Manager
Community Manager

Join Kevin Sparenberg for our two-part live webinar series as we look at the most pressing issues with a newly minted remote workforceRegister Now  

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Community Manager
Community Manager

I wish I could say it wasn’t a daily occurrence, but it is. Every day, we call upon our Service Heroes to rescue us from whatever befuddlement has befallen us. It’s embarrassing, and neither our heroes nor we would ever admit to it—but often, we are the cause of our own confusion. Our heroes never judge. They swoop in (their heightened senses allowing them to ascertain our needs, sometimes before we even know we’re in danger) to save the day.

 

The Service Hero walks among us, often blending into the “it” crowd, until she is called upon. Whether on her mobile device or her super-computer, she’s available when we need her. A master of communication, she fixes our issues and explains how she did it, magically making us feel both competent and in awe.

 

Sometimes they work alone, sometimes in a group—the Service Heroes are here to help across departments. In a bid to understand them better, and thank them for all they do, we’re delving into their world for a month. Are you ready to find out about the secret tool of our Service Heroes?

 

Start your mission -->

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