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Announcements Blogs

Community Manager
Community Manager

Do you want to know why I'm so excited for THWACKcamp?  I'll break it down for you for each of the sessions.

  • Why Am I Excited for “Reducing Vulnerability and Improving Compliance: Lessons Learned From Federal Customers?”
  • Why Am I Excited for “Leading Edge Deployments and Customer Innovations?”
  • Why Am I Excited for “Threat Detectives?”
  • Why Am I Excited for “Orion Dashboard Tuning: Making the Message Match the Audience?”
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Community Manager
Community Manager

Do you want to know why I'm so excited for THWACKcamp? I'll break it down for you for each of the sessions.

  • Why Am I Excited for “How to ‘People’ Better?”
  • Why Am I Excited for “Call Them ‘Soft Skills’ One. More. Time?”
  • Why Am I Excited for “Avoiding IT Burnout: I Can != I Should?”
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Community Manager
Community Manager

It used to be easier to support your end users—you could just walk up to their desk, help them, and be on your way, but your end users can be anywhere nowadays. Supporting them regardless of their physical location is key to making sure they can work at peak efficiency. SolarWinds Dameware Remote Everywhere (DRE) offers an easy-to-use solution with features above and beyond run-of-the-mill remote support solutions. This is an essential addition to the support engineer's toolbelt to keep your end users, and your organization, running smoothly.

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Community Manager
Community Manager

Do you want to know why I'm so excited for THWACKcamp? I'll break it down for you for each of the sessions.

  • Why Am I Excited for “SD-WAN—What, How, and Why It’s Got Your Number?”
  • Why Am I Excited for “The Perfect Lab—Cloud and GNS3?”
  • Why Am I Excited for “Infrastructure Monitoring Status? It’s Complicated?”
  • Why Am I Excited for “Monitoring for Managers—What You Need to Know to Sound Like a Monitoring Expert?”
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Community Manager
Community Manager

Why are you looking forward to THWACKcamp?

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Community Manager
Community Manager

For many of us, November marks the start of the time of year filled with celebrations. For the THWACK® community, though, it’s an extra-special month because we welcome one of the most joyous of occurrences: THWACKcamp! For 9 years, members of THWACK—along with the wider world of monitoring mavens and IT professionals—have come together for two days of learning, sharing, and virtual camaraderie.

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Community Manager
Community Manager

Hearing from industry professionals is one way we better ourselves. We frequently listen to people tell us about programming languages or new technology or future trends, but we often forget the other part of technology—the business side of technology.

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Community Manager
Community Manager

Do you want to know why I'm so excited for THWACKcamp? I'll break it down for you for each of the sessions.

  • Why Am I Excited for “The Changing Face of Database Performance Management?”
  • Why Am I Excited for “A Developer’s Perspective on Distributed SaaS Database Monitoring?”
  • Why Am I Excited for “Handle With Care: The Many Ways Modern Web Applications Can Break?”
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We’re excited to announce SentryOne will be joining the SolarWinds family as we double down on database performance management.

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Community Manager
Community Manager

Do you want to know why I'm so excited for THWACKcamp? I'll break it down for you for each of the sessions.

  • Why Am I Excited for “Owning Your Inheritance: An Orion Zero to Hero Journey?”
  • Why Am I Excited for “Intro to APIs for People Who Hate to Program?”
  • Why Am I Excited for “When a Map? Why a Map? How a Map? Why Orion Maps Are for Everyone?”
  • Why Am I Excited for “Crating Alerts that Get Noticed?”
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Community Manager
Community Manager

Do you want to know why I'm so excited for THWACKcamp? I'll break it down for you for each of the sessions.

  • Why Am I Excited for “Upgrades Made Easy?”
  • Why Am I Excited for “The Top 5 Common Problems With SQL Server (And How to Fix Them)?”
  • Why Am I Excited for “Service Desk Automation: Level Up?”
  • Why Am I Excited for “Custom Properties Revisited?”
  • Why Am I Excited for “Custom Properties—The 2020 Edition?”
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Community Manager
Community Manager

Things that go bump in the night. Things that rustle in the leaves. Sharp teeth and yellow eyes and the smell of danger. All of those things are scary. But is anything as scary as Database Terror?! There are so many things that can go wrong with an unmonitored database. So many mistakes can be made. So many hours of lost productivity. It has us biting our nails, sitting at the edge of our seats, clutching our pearls!

Is there a light at the end of this dark, drippy tunnel? How do we muddle through? Is that your heartbeat in your ears or is it footsteps creeping behind you?

This spooky season don’t let database terror keep you away from the candy and virtual parties. Arm yourself with the database tools you need to go Beyond Database Terror. End the fright with actionable insights.

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Community Manager
Community Manager

I can’t be the only one who groaned audibly when I saw an email come in from someone on the security team, right? As someone in operations, I had my day job and the security team was just there slowing me down or halting my progress completely. But ultimately, I learned if the security team had been involved sooner, there would be less pain along the way.

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Community Manager
Community Manager

As a network engineer, you're responsible for the uptime and stability of network infrastructure. One of the keys to keeping a happy and healthy network is making sure the devices are running firmware free of bugs and known issues. It may be tedious, but it's still relatively easy to do firmware upgrades if you only have one or two devices. But now, most environments have dozens of devices deployed at remote sites and branch offices. If you need to do a firmware upgrade on all of those, it's a whole different matter. This is where Network Configuration Manager can help by automating the normally manual process of firmware upgrades.

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Community Manager
Community Manager

FTP has been the de facto large file transfer protocol since its inception in the 1980's, but it's insecure by design. Extensions to the protocol have added security, but these require a client and configuration. SolarWinds Serv-U Managed File Transfer Server offers a clientless experience to request or share large files securely with anyone via a web browser.

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Community Manager
Community Manager

It’s October and it’s time to party! Although we can’t celebrate in person this year, Sekurityfest is never canceled. Grab your pretzel and a pair of lederhosen and join us for our monthly shenanigans.

Whether it’s your day job or side hustle, we’re all invested in security and, just like the party, it’s 24/7. Kick back, relax, and enjoy the ride – bratwurst anyone?

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Community Manager
Community Manager

Service level agreements (SLAs) can help drive accountability and customer satisfaction (CSAT) within IT service management. Watch this video to learn a few best practices for building SLAs within SolarWinds Service Desk.

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Community Manager
Community Manager

Join us on Wednesday, September 30 at 11 a.m. CT for this thought-provoking webcast with global privacy and security experts to help you navigate key digital trust challenges—and provide a roadmap for succeeding in the new normal.

Register Now

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Community Manager
Community Manager

The SolarWinds product team is exploring how technology professionals prefer to buy IT monitoring products and invites you to complete a short (510 minute) survey on the topic. This survey ends September 30, 2020. 

Complete Survey 

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Community Manager
Community Manager

The service desk is full of data that can improve service delivery. Tracking relationships and record history through a configuration management database is a great way to leverage this data. Watch this video to learn more about the visual CMDB in SolarWinds Service Desk and how to maximize it within ITIL practices.

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Community Manager
Community Manager

Our five-year mission through deep space includes all we could ever want: adventure, trials, tragedies, and triumphs. The journey and discoveries along the way are replicated food for our soul. But sometimes all you want to do is dump the crew off at Risa, so you can have some peace and quiet. While everyone's on shore leave, you can finish researching a fascinating rediscovery: Kiwi Syslog Server.

Finally, with the crew away, you have the time to breathe and brush up on some new skills, so you can step into the captain's ready room with confidence. Pull up a screen, sit back, and grab one of those blue beverages—you know the ones. Remember, the doctor said it's not prohibited if it's used for medicinal purposes.

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Community Manager
Community Manager

The SolarWinds Product Team would like to get your thoughts on monitoring new technologies. Your feedback will help the team better define the problems our products can solve for you. Complete survey by September 23rd for 2,000 THWACK points and a chance to win a US$25 Amazon gift card*.

Complete Survey

*Terms & Conditions apply.

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Community Manager
Community Manager

IT change management requires complete data, risk assessment, and consistency. Utilizing change templates and predefined workflows builds consistency and helps make the practice more efficient. Watch this video to learn how to use the change management tools available in SolarWinds Service Desk.

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Community Manager
Community Manager

IT nostalgia is real. Everyone’s had experiences in the past that shaped them in profound ways. Whether it was your first computer, your first trip to a technology conference, or single-handedly finishing out an enormous project, some events and situations will resonate with you for years. One of those experiences for me was THWACKcamp.

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Community Manager
Community Manager

With fewer people traveling for face to face meetings, virtual traffic and WebEx meetings will become increasingly more prevalent. Monitoring WebEx traffic in your network can offer some insights into collaboration usage trends over time. Using some smart IT change management and Netflow Traffic Analyzer (NTA), we'll show you how you can monitor and secure your organization.

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Community Manager
Community Manager

There are many types of stacks. Stacks of paperwork (I know you know), stacks of laundry (you know I know), and software stacks (you know I know you know), and for some reason, whatever we’re looking for isn’t at the top, isn’t at the bottom, it’s hidden somewhere in the middle. It’s protected on all sides by layers of complexity, only visible to the trained eye (like my mom… how does she always know where everything is?).

Well, you’ve been training for this mission. You’ve been honing your sight and stretching your perception and now—NOW—you’re ready to unpack the stack. You’ll dig for truths, unearth intricacies, finally put away the last hamper worth of clothes to find your favorite pair of jeans that you just KNOW you ran through the laundry.

Find what you’re looking for this month and expand your view of application dependencies.

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Community Manager
Community Manager

The SolarWinds Service Desk mobile app is made for both requesters and IT personnel. The IT professional can make edits to service requests and incidents from anywhere. The requester can build a new incident, craft a service request, and manage their existing requests all from the convenience of their mobile device.

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Level 8

SolarWinds has provided a plethora of information for you to assist with upgrading to the 2020.2 releases. Here’s just a short list of the current resources, and we’ll add more to this list as they’re released.

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Community Manager
Community Manager

SolarWinds is making it easier than ever to learn about your products. We will always have the THWACK community, documentation, help resources, and videos, but sometimes what you really want is a class. The SolarWinds Academy has been revamped to include virtual classrooms, including virtual office hours with product professionals. If you are new to SolarWinds, adding a new product to your install, want details on the newest features, or want to prep for your SolarWinds Certified Professional exams, there's a space for you in our Virtual Classrooms and it's incredibly easy to sign up for a class.

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