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What Is a SolarWinds Technology Briefing and Why Should You Attend?

Level 13

We call them Technology Briefings or Tech Days, and the SolarWinds Government and Education team has held them for many years. They originated in 2014 as physical events in the San Antonio area, where we have a good number of military customers. We’d send our senior sales engineers from Austin to spend the day with customers who wanted to learn more about using our products.

Tech Days review our network, systems, and security products, and the events are comprised entirely of product demonstrations, customer use cases, and technical discussions. Over the last six years, we’ve held over 75 physical events at dozens of locations across the continental U.S., Hawaii, the United Kingdom, and Germany, bringing in nearly 4,000 registrations and 2,000 attendees, with many customers returning for multiple events to learn about the latest features.

We completed our first virtual Tech Day event in January 2020, which was well received, and gave government and education customers from across the country the opportunity to attend the event. As virtual is now the new normal, we’re offering virtual Tech Day events to all our customers.

Here are details and registration links to the two events scheduled for May and June 2020:

Commercial Customers
Wednesday, May 27, 2020
11:00 a.m. - 5:00 p.m. CT
Register Now

Government and Education Customers
Wednesday, June 3, 2020
11:00 a.m. - 5:00 p.m. ET
Register Now



11:00 – 11:20 a.m. Introduction
11:20 a.m. – 12:50 p.m. Network Management Products
12:50 – 1:00 p.m. Break
1:00 – 2:30 p.m. Systems, Database, and APM Products
2:30 – 2:45 p.m. Break
2:45 – 3:15 p.m. Orion® Platform Scalability Options
3:15 – 4:15 p.m. Security and Compliance Products, Including Access Rights Manager
4:15 – 4:35 p.m. SolarWinds IT Service Management and Support Tools
4:35 – 5:00 p.m. Wrap-Up and Additional Questions


Each session block starts with quick overviews in case there are beginners, but quickly jump into the higher-level features to help our customers get the most out of our products and tools. There’s a lot to cover, but the sessions are interactive, so customers can get answers to their questions. We also try to showcase new features, so everyone upgrades and understands how to use them.

One of the benefits of attending a Tech Day is engaging with other customers who have similar problems or the same questions you do. It’s great to see customers sharing feedback, getting advice from technical experts, and learning from each other.

Don’t take my word for it! Here are some anonymous testimonials from some recent government and education Tech Day events:

NYC March 2020

  • Provided insight on how to improve our usage and utilize more effectively. Thank you.
  • Great event, very well done, thank you very much for doing it.
  • Thank you for doing a great job and lunch. Sales Engineer was enthusiastic to present the product of SolarWinds. Overall it was a good learning event.

Philadelphia, PA March 2020

  • Great briefing and instructor was very knowledgeable.
  • Sales Engineer was awesome!
  • Very useful info!

Salt Lake City, UT March 2020

  • Sales Engineer was fun and knowledgeable on all your products.

Anaheim, CA December 2019

  • Great overview of all SolarWinds products.
  • Presenter did good integrating real life stories.
  • Great product overview with a lot of details!
  • Event was great. We love seeing the current release features.
  • Everything was great. Looking forward to next one.
  • Excellent troubleshooting details and detailed insights.

Columbus, OH November 2019

  • Very informative. Excellent information.
  • Very robust software. Copious amount of information.  I believe this software will be beneficial to my clients in the future.

Phoenix, AZ November 2019

  • Well organized, hosted well, informative.
  • Was very impressed with the instructor’s knowledge. Grateful for the opportunity to attend.
  • Great session, very thorough.

We hope you can join us at our next virtual event!