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THWACK Tuesday Tip :: The SolarWinds Service Desk Mobile App

Community Manager
The SolarWinds Service Desk Mobile App
The SolarWinds Service Desk Mobile App
September 1, 2020

The SolarWinds Service Desk mobile app is made for both requesters and IT personnel. The IT professional can make edits to service requests and incidents from anywhere. The requester can build a new incident, craft a service request, and manage their existing requests all from the convenience of their mobile device.
About the Author
Kevin's first computer was the family TI-99/4A. He's learned computing the best way possible: by fixing his own broken machines. He was a SolarWinds customer for nearly 10 years before joining the company. He's worked the range of IT jobs: from the 3-person consultancy to the international law firm. Along the way, he's become a SolarWinds advocate and evangelist of monitoring glory. His passions include shooting archery, blacksmithing, playing D&D, and helping IT professionals leave at a reasonable time each and every day.