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Community Announcements THWACK Tuesday Tip :: Service Level Agreements (SLAs)

THWACK Tuesday Tip :: Service Level Agreements (SLAs)

KMSigma.SWI over 3 years ago Less than one minute read time

FEATURED EPISODE:

Service Level Agreements (SLAs)

September 29, 2020

Service level agreements (SLAs) can help drive accountability and customer satisfaction (CSAT) within IT service management. Watch this video to learn a few best practices for building SLAs within SolarWinds Service Desk.

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ecklerwr1 over 3 years ago

Pretty neat... unfortunately we've been on Remedy for years! Thanks God we've been NPM, NTA, SAM, NCM, SRM, VMAN, WPM users at least for years too though!
Bill
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