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THWACK Tuesday Tip :: How to Use IT Asset Data in Your Service Desk

Community Manager
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How to Use IT Asset Data in Your Service Desk
How to Use IT Asset Data in Your Service Desk
January 5, 2021

Building a complete inventory list is only a small part of IT asset management. By integrating ITAM with ITSM, you can use asset data to improve service delivery. In this TTT video, learn how to maximize the value of your asset data within Service Desk, linking asset records to service records for complete lifecycle management.
About the Author
Kevin's first computer was the family TI-99/4A. He's learned computing the best way possible: by fixing his own broken machines. He was a SolarWinds customer for nearly 10 years before joining the company. He's worked the range of IT jobs: from the 3-person consultancy to the international law firm. Along the way, he's become a SolarWinds advocate and evangelist of monitoring glory. His passions include shooting archery, blacksmithing, playing D&D, and helping IT professionals leave at a reasonable time each and every day.