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THWACK Tuesday Tip :: Creating Change Management Templates

Community Manager
Creating Change Management Templates
Creating Change Management Templates
September 15, 2020

IT change management requires complete data, risk assessment, and consistency. Utilizing change templates and predefined workflows builds consistency and helps make the practice more efficient. Watch this video to learn how to use the change management tools available in SolarWinds Service Desk.
About the Author
Kevin's first computer was the family TI-99/4A. He's learned computing the best way possible: by fixing his own broken machines. He was a SolarWinds customer for nearly 10 years before joining the company. He's worked the range of IT jobs: from the 3-person consultancy to the international law firm. Along the way, he's become a SolarWinds advocate and evangelist of monitoring glory. His passions include shooting archery, blacksmithing, playing D&D, and helping IT professionals leave at a reasonable time each and every day.