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THWACK - Next Generation Coming Soon!

Community Manager

Some of you may have heard rumors at THWACKcamp 2020 the community would migrate platforms again in 2021. I’m pleased to put those rumors to rest and assure you they are in fact… true!

If you’re curious why we’re again switching platforms, I’d encourage you to review our history. In February 2020 we migrated to the platform you’re reading this on today (Khoros) due to an acquisition of our previous platform provider, Jive. Khoros discontinued the Jive platform and we began our journey to their platform. We migrated in February 2020, but it didn’t take long to realize this would only be a temporary home for THWACK. We hold true to our values – ensuring we are exceeding the needs of our customers, streamlining connections to your peers and to us – and more importantly – delivering a robust online experience where you can ask questions and get solutions as quickly as possible. So, we embarked on yet another journey to find a new home for THWACK to deliver upon these requirements.

Between February 5 – 8, 2021, the THWACK community will move to a new platform, called Telligent, a Verint Company. Purely from an administrative perspective, Telligent is a community manager’s and developer’s dream come true. We’ll have better spam controls, an intuitive API, and extremely well-organized database at our disposal, and all the bells and whistles we’ve missed over these last 12 months. For our members, we have some good news in store for you as well.

COMING SOON

All screenshots are taken from a staging environment still in development. All renderings are subject to change.

Robust profiles will return, new achievements will be offered, and an enhanced gamification (meaning, points) and rewards system will be available. Your points will migrate with your account. We see lots of THWACK store shopping in your future!

DanielleH_0-1610501030102.png

 

Inline/threaded replies will allow you to seamlessly contribute and keep track of conversations. You‘ll also be able to sort comments by oldest, most votes, and newest. [CLICK PLAY]

 

Direct message your contacts with ease, view notifications to stay up to date on what you’re following, and track your THWACK store order status.

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DanielleH_2-1610501030176.png

 

Create polls to gauge sentiment on a specific topic, vote up and down on feature requests to show interest and help define our product roadmaps, or head on over to the water cooler to debate Star Wars vs. Star Trek (I’m a Trekkie if anyone was wondering).

DanielleH_3-1610501030180.png

 

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These are just a few features we can capture on screen. There will be other major improvements to look forward to such as:

  • Improved web performance
  • Reduced clicks to action
  • Helpful email notifications and a weekly digest
  • Bookmarks are nicely nested in your top right navigation
  • View when members are online/available
  • Advanced search
  • Enhanced iconography
  • Link your THWACK and Customer Portal accounts

And so much more. We’re really excited for you to check it out when we’re back online February 8, 2021. Until then, I need to get back to work and prep this thing for shipment!

See you next time on another update for THWACK – Next Generation.

19 Comments
MVP
MVP

I can't wait for this kinda what was old is new and improved change @DanielleH !!!  Woohoo!  The inline threaded replies alone is HUGE!  With everything that's gone in the past couple weeks perhaps the timing couldn't be better too.  Hopefully we can turn the page on a few things.  Perhaps someone can add my MVP logo back too?  I was added back this last period.  I've got the shirt and the big travel bag to prove it!  Hopefully we can also start getting back to having SWUGs again later in the year too!

Bill

MVP
MVP

Counting down the weeks and days!!

Level 14

nice... Looking forward to it.

MVP
MVP

@Jfrazier  and @gfsutherland I've known you guys for a long time!  Just imagine inline threads again right?  Maybe the user content will be more like we used know as well.  This current system I've had real issues finding somethings when I'm looking for them.

Bill

MVP
MVP

Just being able to follow others was a big loss in moving to the present environment.  Hopefully we can effectively do so again.  It makes a huge difference in being able to stay current on content by those you want to see content and commentary from.  

Level 14

We lost so much when the last migration happened. Following people was a huge plus... @Jfrazier 

Plus maybe more "bacon edition" posts!

 

Community Manager
Community Manager

I think @DanielleH left off my personal favorite feature.

KMSigma_0-1610548204253.png

There are over 20 code formatters - I'm especially happy to have SQL, JSON, PowerShell, Python, Go, and Pascal on the list.

(Ok, the last one isn't for any reason except nostalgia.)

Level 12

I thought the current platform was inferior to the old one, especially the search capability. I'm looking forward to the new platform!

Level 11

@KMSigma : Will there be an SWQL formatter? 😉

Community Manager
Community Manager

@ralfs - it looks pretty good just using the SQL interpreter.

KMSigma_0-1610642312621.png

 

MVP
MVP

I learned Apple Pascal on 5.25" floppies on an Apple ][+ when I was around 12 years old @KMSigma !  I remember it took two floppies because it was so large.

Bill

MVP
MVP

What, you had floppies?  I originally learned basic in the mid 70's on my grandfathers TRS-80 model 1.  Everything got stored on cassette tape or you had to re-enter it.  I think it had 4k of memory. By the time I got to Pascal, I was in college.  Assembly was a pain in the head since it gave me headaches.  VaxVMS assembly was way different than IBM assembly.

I'm on board.  Good for you, for finding a newer/better solution with which to share the good news!

This will be amazing. Kudos to you and the community team for having the courage to go through another platform migration after only a year. At the same time, I can only imagine how painful it has been on your side to make you want to do this again so soon! 

MVP
MVP

@Jfrazier I also learned assembly on a DEC Vaxvms with a PDP-11 textbook.  My Apple ][+ did have a cassette tape drive at first but by the time I was getting in learning Pascal floppies were finally out already.

Bill

MVP
MVP

When I was taking a programming class, I am thinking it was that Pascal class, they had too many students for the system we were using.  I was using a borrowed Franklin pc which was a clone of the Apple 2 with a 1200 baud modem so I didn't have to fight the computer labs...one day the response time was so bad it took 2-5 minutes to echo back a character after you typed it in.

Level 7

I originally learned basic in the mid 70's on my grandfathers TRS-80 model 1.  Everything got stored on cassette tape or you had to re-enter it.  I think it had 4k of memory. By the time I got to Pascal, I was in college.

Level 14

Wow, this looks so much better & Feb is only just around the corner now. 

Level 11

Leaving all things 2020 in the dust 😱💨