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THWACK Monthly Mission - March 2019

Community Manager

You find yourself with a multitude of clues.  Use your instincts and your plethora of tools to understand the means behind this atrocious crime.  This is the worst crime of all.  The epitome of treachery.  What crime you may ask?  Theft of productivity.

Comb through the clues and look deep into the bowels of your infrastructure.  Avoid the red herrings and get down to the actual root cause.  Detectives are only as good as their mind and tools, so use them both to find the culprit in “The Case of the Curious Systems Meltdown.”


Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!


Weekly Prizes & Drawing Dates:
March 11, 2019: Mysterium Board Game

March 18,  2019: Sherlock Holmes Collection 6 Book Box Set

March 25, 2019: LEGO Scooby-Doo The Mystery Machine

April 1, 2019: Raspberry Pi Starter Kit

Grand Prize:
April 1, 2019: 3D Printer


A new question will open every day (Monday - Friday) starting on March 4, 2019. Once a question has opened, it will remain open until March 31, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.


Complete the mission shortcut between March 14, 2019 and March 31, 2019 to earn an additional 1,000 THWACK® points & enter to win a Nanoleaf Canvas Starter Kit!

The shortcut is simple:

  1. Download a free trial or upgrade to Server & Application Monitor 6.8
  2. Take a screenshot using AppInsight for Active Directory [blur server/node names!]
  3. Submit screenshot here
Week 1: Complete questions 1-5 by March 10, 2019 to be entered to win: Mysterium Board Game
Week 2: Complete questions 6-10 by March 17, 2019 to be entered to win: Sherlock Holmes Collection 6 Book Box Set
Week 3: Complete questions 11-15 by March 24, 2019 to be entered to win: LEGO Scooby-Doo The Mystery Machine
Week 4: Complete questions 16-20 by March 31, 2019 to be entered to win: Raspberry Pi Starter Kit

Correctly answer all 20 questions by March 31, 2019 and get entered to win the Grand Prize! 3D Printer

Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia


Watching her run down the vertical side of a skyscraper was a great experience in one of her later movies, if my mind is correctly associating actress to film F/X.

Level 13

I'm lost. I went to the hint for today's question (#6, March 11) after DanielleH​ fixed the link. I'm not seeing anything like the answers provided. Is it just me? Or are others needing a bit of a hint too? I'm leaving this one unanswered until I more fully understand.

Admittedly, it probably doesn't help me that I'm not a server admin, so I don't understand what is written in the answers.

Level 9

It's about 1715 MDT where I am right now, and I just answered the question. The answer is in there, but it's not at first glance. You have a little digging and reading to do.

Level 11

Question 6 hint link works and answered correctly...

Level 11

or you can just open the appinsight for AD document and find the keyword of options given in question.

Level 12

Well, I'm happy to say that, as usual, SolarWinds seems, at least, to have listened to some criticism and responded positively.  The questions are still pretty easy but some digging is required but, more importantly, the post-answer text is a lot better.


Love question 7.

At first the hint seemed like it could be a bad link.

It is a perfectly fine link which gets you to the information and should pose no problems if you've already used Thwack before.

If you're new to Thwack then its a learning experience - checkpoint met

Yes I agree with you mcam. I had the same thought.  I have someone I work with that I recently brought in to help so he's new to THWACK so I'm looking forward to seeing him use the link to find the correct answer.

Level 9

It took some time but the answer is out there!

Level 10

This one took me a lot longer than normal to trace down because the answer is not in an expected location.   The hint link is correct....just keep scrolling....

Level 9

So glad I kept looking.

Level 9

Cheers for the "just keep scrolling" tip

Level 10

Well, that's all well and good. I'm all for learning and I do constantly. I've been looking for 15 minutes and I still don't even understand what I should be looking for, because the resources I've consulted have not been helpful. From the hint link, I went to: SAM 6.8 release notes - SolarWinds Worldwide, LLC. Help and Support . That page had nothing related to today's question, so I loaded up SAM 6.8 Administrator Guide - SolarWinds Worldwide, LLC. Help and Support  from a link on the same page. Saw lots of AppInsight for Active Directory stuff there, but nothing related to today's question. Then went to the full SAM guide here:  and again found various things for AppInsight for Active Directory, but again, nothing relevant to today. Then went back to the second link to see if other resources there might help and found a link to here: Welcome to SolarWinds Online Help  and here: AppInsight for Active Directory but that seemed to just be a web version of Page 224 from the SAM Admin Guide.

And after spending 20 minutes (plus another 5+ writing this post) trying to find the answer to a question that I actually don't really care about in the first place (other than for general learning and points), I'm officially giving up. I'm only bothering to write this up because if Solarwinds only gets feedback that the documentation is wonderful and perfect from the others here who said so, then that is what they'll think. I have absolutely no clue what today's question is even trying to get at, even after reading pages of AppInsight documentation, let alone trying to begin answering the question. Y'all can say left and right that everything's OK and the info is there, but I'm going to tell you that it is NOT obvious. I've been a member of the Thwack forums for over two years now and have found many answers to my questions and problems, so I'll admit that I'm a bit annoyed at the tone of the comment "should pose no problems if you've already used Thwack before". I detailed my search path in the first paragraph to show how I normally find information. Show me where I went wrong.

I'll do my normal thing and wait to answer the question later in the week once things are sorted out, although this is a different case than the question being poorly worded, or having a broken link, but even so, I would legitimately like to learn something here.

Level 12

Liked today's question. Very informative and hope to use appinsights for AD.

I went to catch up on Question 6 and I'm getting:


I tried logging in with my THWACK username and password and that no worky worky...DanielleH​, any ideas?

Level 10

I spent over an hour going through links and reading the release notes. If only I would have scrolled! Thanks for the heads up!

Product Manager
Product Manager

SAM just went from RC to RTM today, so they pulled down the RC documentation.  Working on finding a replacement link.

Product Manager
Product Manager

asheppard970 use this link

AppInsight for Active Directory

The link in the question should be changed shortly.

Thanks, Jared, that worked.  After a little searching, I was able to find the answer.  And thanks for updating the link so anyone coming late to the party will have it.

Level 13

meyer837, I fully understand what you said. I read that same page of release notes yesterday for question #6.  If that is the question you are referring to, the hint has been updated. If you click on the hint for #6, it will take you to a page on Domain Controller Details, which does that does have the answer on that page. Find it within 2 minutes of reading.

However, if you are referring to today's question. The answer is in the hint, in a discussion thread entry by cmazko​. Lots of great information there, in a well organized method, including Site Details.

Good luck! 

Level 10

The Truth is Out There.png

It really is.

Level 12

it also helps to remember that Ctrl+f is always an option.  That's how I found it (in seconds).

Level 10

Thanks @ebradford, I was in fact referring to today's question. I was able to find yesterday's answer without issue, finding it via a similar search process to what I used to try to find today's answer.

Your insight explained where to find the answer for today's question and you're right, that post had a lot of useful well organized info, but that leaves me with a new question: Why is the hint link not pointing to the source of cmazko's comment? That is what should have been linked to, that is what I would share, that is what I would want to reference if I were using the product. Seems very sub-optimal, to say the least.

Level 9

I'm not sure if this helps anyone - but:


Level 10

I was just able to correctly answer questions 6, 7 and 8 in a grand total of about five minutes this morning. I recall some broken links and such on Monday, so I'm glad I was too busy till today to circle back around. All the hint links were straightforward for me today.

Son of a... Todays's hint got me.  I was reading to fast and got the question wrong. 

Level 8

Answered yesterdays question, apparently I got it wrong but the message that appeared told me I had chosen BNC connectors as my answer, which I didn't...brilliant

Level 9

It happens.

we just need to be patient enough not to make such mistakes. I have done that in a particular mission missed about 3

Level 13

Same as dannyfoster87 - I answered the question for the 12th, must have gotten it wrong, but the message that appeared told me I had chosen BNC connectors as my answer, even though that's not the answer I chose.

Level 9

Image result for teeth go grey meme dont hug me im scared

Level 11

Same here! I was totally baffled why it said BNC connectors.

Level 11

I just recently finished The Seven and a Half Deaths of Evelyn Hardcastle.  Great mystery to go along with some of this months theme.

Level 8

Same thing happened to me - didn't select BNC and it said I had.

Level 9

Same here.

Level 8

Same issue here with the BNC being selected for me magically

Level 8

Tuesday Question is selecting an option that I physically did not select.  The BNC answer.  When will this be fixed.

Level 11

If you click back on the question are you sure its really selected ? Or are you saying that because the message given was about BNC. If its because the message was about BNC, i think they wanted to say the only wrong choice here was BNC and you had to choose all the others

Level 11

no problem here with bnc connector issue, answered yesterday and got it right.

Level 8

the same too me 😞

Level 7

Same issue here with the BNC being selected when I didn't select it

Level 9

So far so good that 3d printer is in my grasp! lol

Level 9
Level 8

Not easy the question Today... No helplink...

So far, so good

Level 8

Parsec detection - Kinda handy if you are on the Kessel run.

Level 8

Glad today's question was super easy since it didn't have a hint.

Level 10

Well, just to be nit-picky and OCD. Today's correct answer isn't quite correct according to the hint link and SCM documentation. It's near-right, but not quite.

I did get it correct, so I'm not really complaining.

Ever since SW4:ANH I had wondered why Han seemed to reference parsecs as time instead of distance.  It took forty years to see the silver screen's clarification of that seemingly erroneous use of the word "parsec", and only then did I understand his phraseology was accurate.

I related it to "everyone" knowing it was a thousand miles between points A and B, but someone (Han Solo) finding a shortcut that decreased the distance to much less than that thousand miles.  Granted that "everyone" believed the shortest safe distance to travel the Kessel Run required flying through twelve (or more) parsecs, when Han accepted the risks of a more dangerous route, he made the Kessel Run in less distance.  We assume it took him less time to do it than anyone had thought possible prior to his discovery of a shorter (much riskier) path.



And this has always plagued me as well.  I find it totally apropos that "Old Ben" met Han's braggadociousness with a look of "Really?!?"  Then Han goes on with his haughty sales pitch, "I've outrun [(note that he seems to be talking about speed here...not distance)] Imperial starhips.  Not the local bulk-cruisers, mind you, I'm talking about the big Corelian ships now.  She's fast enough [(again with the speed talk)] for you old man."

So I don't know...I still wonder if George was intimating in the ANH script that a parsec was a measure of time, and not disctance as it should be.  But your explanation and citations above, Rick, put this to bed...or do they?  😉

Kind of like in RoTJ when Ben tries to explain his comment to Luke in ANH of "He betrayed and murdered your father."  It came across as a little out of left field when I first saw the movie, and somewhat apologetic and "oops, we made a boo boo"-esque.  Even Luke's reaction to it is one of "Really?!?  Really, Ben?  Are you bloody joking right now?"

Level 12

DItto   I never selected BNC?


The movie "Solo" explained it well for me.  I'm satisfied.

'Solo: A Star Wars Story' Solves The Kessel Run Problem   (Ignore the video--it doesn't discuss the Kessel Run.  It merely shows how Han is the more humane character by pointing out he caused less loss of life Luke.)

From the body of the text in this site:  'Solo' Ending Explains Why Rey is Right About Millennium Falcon Kessel Run | Inverse


There are many good clips and explanations duplicating this information, found here:

I'm satisfied.  The accepted distance it normally took to travel the Kessel Run was 20 parsecs.  Through taking greater risks and by trusting the navigational capabilities of one special droid, Han travelled a path that was over 7 parsecs shorter between Kessel and the spice mines than was thought possible at the time.