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THWACK Monthly Mission - August 2020

Community Manager


We know you’ve seen them around—you know who I’m talking about. The Chosen Ones. The Venerated Few. The MVPs. Their capes flow behind them, their eyes shine with pride, and they hold so much knowledge inside.

For this month’s mission, we let them take over, write some questions, strut their stuff. Life hacks, tidbits, things they wish they’d known at the start. They’re THWACK® heroes just doin’ their part.


Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.


Weekly Prizes & Drawing Dates:
August 10, 2020: Fitbit® Charge 4 Fitness and Activity Tracker

August 17, 2020: Fire TV Cube

August 24, 2020: Samsung Galaxy® Buds+ (Black)

August 31, 2020: FluidStance® Balance Board for Standing Desk

Grand Prize:
August 31, 2020: 

Bose® Frames Audio Sunglasses


A new question will open every day (Monday - Friday) starting on August 3, 2020. Once a question has opened, it will remain open until August 30, 2020 at 11:59 p.m. CT. Check the schedule below for exact open/close times.


Complete the mission shortcut between August 6, 2020 and August 30, 2020 to be entered to win an Oculus® Quest All-in-One VR Gaming Headset (64 GB)!

 Shortcut Steps:

  1. Register to attend either SolarWinds Lab #90: Live SolarWinds Academy Training or SolarWinds Lab #91: Customize the Orion®Platform with the SolarWinds® API and SWQL  here
  2. Submit a screenshot of your registration confirmation here.



August Mission Terms & Conditions: US, UK, and Canada  | Germany  | Australia 

August Mission Shortcut Terms & Conditions: US, UK, and Canada  | Germany  | Australia 

Community Manager
Community Manager

@stuartd I feel you about the energy. It's a weird time to be alive. 

The shortcut could be a quick win! Easy one this month. 



Level 9

Administratively shutup 😂

Level 9

I wish I could administratively shut people up 😄

Level 12

@yumdarling  - I don't see a register button as I definitely want to attend that Sept 16th session. What am I doing wrong?

I clicked both your links they take me to a description page only.

Level 12

@fakeusername how man on are your team?

Level 8

One of the answers on today's question had me rolling! lol

Level 10

@melonizame- There are six of us (four technical, one manager, and our CIO), so it will be a while, especially since they are out of stock on the mugs. It gives me something to shoot for, and with nobody physically in the office until probably next year, there is no hurry. Later, I will start on getting them shirts and other things. I want to keep what I do, SolarWinds Orion support and configuration, in front of them as much as possible. They do other things, but everyone is tied into SolarWinds in some way. I also want management to see the value of what I do. With our company's stock still down over 40% since March, everyone is a little nervous.

I like the daily questions. They keep me tied into new things going on and give me something to warm up on while the coffee is kicking in.

Level 10

I think the wording on one of the answers is incorrect. It is supposed to be:  Administratively STFU


Level 12

oh man DoD still has YouTube blocked.  Have to watch hints at home.  Now the hardest part to remember I have to get on Thwack at home and not at work.......

You all might find Page 15 of Leo's Whitepaper especially interesting this morning 😉

Level 10

“You keep using that word. I do not think it means what you think it means”—Inigo Montoya,
“The Princess Bride”

If anyone here has never heard that quote before, which to me is inconceivable, you need to stop what you're doing and watch that movie right now.


The quote "inconceivable" is uttered from my mouth on a regular basis usually surrounding an event that "demands" some level of sarcasm in response.  

Level 11

I'm trying to answer yesterday's question and I keep getting a 502 error.

Edit: It's working now, sorry.

Level 9

wow, such an interesting mission

Level 10

I can't find the September mission.  Does it start next week instead?

Community Manager
Community Manager

@geosca - you may have already found it, but here's the link to the September mission! Missions always start on the first Monday of the month, so sometimes there's a bit of a gap.

Also, keep an eye out for the September Mini Mission, starting 9/21 🎉

About the Author
I've been in IT for almost 30 years beginning in the stockroom and working my way up through operations to help build and develop the Automated Operations Team at Radioshack before Enterprise Management was a cool thing. Working in several different shops over the years has exposed me to a number of different challenges regarding monitoring and alerting. I am a amateur radio operator, Skywarn spotter for the National Weather Service, and a volunteer firefighter in a rural county just West of Fort Worth.