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[Survey] IT Monitoring Purchasing Preferences

Community Manager

SolarWinds is looking for your opinion on IT monitoring purchasing preferences (perpetual vs. subscription).

In return for your participation in this survey, we will drop 500 Thwack points into your account.

Click here to take the survey!

Let us know what you think!

Thanks in advance.

16 Comments
MVP
MVP

Seems the survey has an issue in that it says to provide a thwack id or email address but when you submit a thwack id it barks about an invalid email address.

surveyerr.JPG

Level 11

I was going to post as well, but instead I'll confirm this was an issue for me as well.

MVP
MVP

I suggest the survey could be altered a bit as it is a bit binary in the choices.  In some cases it may be a choice between the 2 licensing models depending on product, terms, etc. These days a preferred method may not be the case but rather what is the most cost effective including the option to prepay for licensing terms over 1 year.  It may be a case by case issue where you are trying to get the best bang for the buck.

Level 9

Yep, same issue.

Level 9

Same issue for me as well.

EDIT: After trying an e-mail address instead of a Thwack username, it worked for me.

Level 12

This issue has been fixed.  You can either retake the survey or simply PM me you thwack ID and I will ensure we get it taken care of.  Sorry for the inconvenience and thanks for alerting us.

Level 12

Thanks for the feedback.  We intentionally tried to keep it binary to make it less complicated.  Feel free to enter comments in one of the "Other" boxes or send me a PM with your feedback.

Level 14

Done.  Thanks!

Level 9

complete...thanks!

Level 9

Done

Level 9

Done!

Community Manager
Community Manager

Thanks everyone! This survey is now closed. Points will be awarded this week.

Complete

Level 9

Done!

MVP
MVP

Done

Level 8

Yes survey successfully completed last friday. Thanks!.

Need to know when we will get our points yumdarling