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Please help us win! Post your review of Web Help Desk and get 750 Thwack Points!

Level 10

Our Web Help Desk software is currently in the running for Gartner Peer Insights Annual Customers’ Choice award! And we’re super excited to participate. They recognize 7 software vendors who have an average rating greater than 4.2 stars and more than 50 reviews in the last 12 months. It’s a tight race, and we need an extra push before the end of year to help us secure an award.

So we’re asking for your help!

If you have used Web Help desk now and or in the past, and would like to help us win, please consider writing a review today, it won’t take more than 2 minutes! The deadline is quickly approaching so reviews must be submitted by 12/31/2017.

Here’s what we ask:

  1. Click on this link to leave your review: http://gtnr.it/2yFLtiq

  2. Post a link to your review below
  3. As a thank you and we’ll deposit 750 Thwack points into your account!

Thank you for your help!

The Web Help Desk Product Team

79 Comments

OK Review says its in Moderation.   You should post this where more can see it.

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I don't have the review link yet, says its still in moderation.

My past interaction with reviews outside of Thwack have resulted in me getting added to many annoying spam lists.  Now I'm hesitant.

Level 10

gtnr.it/2jNDT0G

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Level 9

Not sure about the link,  but I took the survey, here is the screen shot at the end:

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Cheers

Level 12

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Best Regards,

Derik Pfeffer

Loop1 Systems: SolarWinds Training and Professional Services

    LinkedIN: Loop1 Systems

    Facebook: Loop1 Systems

    Twitter: @Loop1Systems

Level 12

Posted my review

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Level 10

Thanks jeremymayfield​ let me know once you are notified its complete!

Level 10

Thank you chinmaychavan​ We'll deposit points shortly.

Level 10

Thanks derik.pfeffer​ We'll distribute points shortly.

Level 10

Thank you shaneo​ We'll distribute points shortly.

Level 10

Thank you bmallon​ We'll distribute points shortly.

Level 8

Review.PNG

Level 10

Understood rschroeder​, we don't  want you to do anything you're not comfortable with!

Level 10

Thank you @momo2442 We'll distribute points shortly.

Level 21

I I have already written a review here previously do I need to do another one?

MVP
MVP

Posted my review too ..

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Cheers !!

karlap

Level 10

Help Desk is useful.

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Level 12

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Level 8

Review posted: gtnr.it/2jSLcEd

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Level 12

WHD Review

Level 21

Here is my review:

WHD Review.png

Link to the full review:

Software Reviews - Gartner Peer Insights - IT Research

Level 9

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Level 8

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Level 7

Hello, not really sure about the link,  but I took the survey, here is the screen shot at the end:

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Level 12

Review completed....

WHD review.jpg

MVP
MVP
Level 10

Thank you, We'll deposit points shortly.

Level 10

Thank you, We'll deposit points shortly!

Level 10

Thank you, We'll deposit points shortly!

Level 10

Thank you, We'll deposit points shortly!

Level 10

Thank you, We'll deposit points shortly!

Level 10

Thank you, We'll deposit points shortly!

Level 10

Thank you, We'll deposit points shortly!

Level 10

Thank you, We'll deposit points shortly!

Level 10

Hi byrona​ , Do you know how long ago your review was?

Level 10

hi desr​ The link does not link to your review. Can you provide a screenshot?

Level 12

I liked the fact that this survey was more in depth than many I had seen. It actually gave me the opportunity to provide a thorough assessment of Solarwinds and the Thwack Community. Well worth the efforts.  Good luck SolarWinds deserves the win!

Level 21

karlap​ it was from November 15th of this year.

Level 14

FYI... Got notification of approval today! ... seem to take a few days...

Level 14

Done

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Level 9

Submitted my review.

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Level 8

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Review written.  No issue with writing a review for this product.  Best help desk software I have ever interacted with (and there have been many), both from the help desk to the end user side.

Level 9

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Level 9

Done

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Level 9

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Level 8

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Level 8

Review done

Level 10

Thanks for taking the time lcadwallader​ ! We appreciate it !

Level 10

Thank you, We'll deposit points shortly!

Level 10

Thank you, We'll deposit points shortly!