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Happy New Year: What Will Be Different This Time Around?

Community Manager

2019 is coming to an end, and what a great year it was! This tech year was all about data security, IoT, automation, artificial intelligence and machine learning, connected cloud, and hybrid cloud solutions, among many other advanced technologies. As we reminisce about the good moments from the past year, there’s much excitement for the unknown in the year ahead.

With expectations for 2020 building up, we want to hear from you. What do you think we should expect in the upcoming year? What new technologies will rule 2020? What “old” technologies are here to stay? Tell us about skills—new ones, old ones, the ones you want to learn more about?

We want to start the year learning from you—let us know what you think will change in 2020 and what excites you the most about the possibilities that lie ahead by December 19 and we’ll give you 250 THWACK points.

55 Comments

My new role will be leading UCaaS and CCaas deployments across North America, and learning Quickbase.  I am already learning Quickbase and am a citizen developer in my organization.   I want to extend my skills to help my organization grow and become better.   I believe low code group development is here to stay.   Automation is another area that is going nowhere.   If you know process automation, PLC and ladder logic, you will know how vital this is to manufacturing environments and even IoT.   So much of today's automation is thought of in IT as work flows and other various things.   I am addressing that space which is A.I. - expert systems, Automation of machine processes which drive manufacturing businesses forward. 

One day I have hopes that SolarWinds will be able to monitor in the PLC space, and Rockwell, Siemens, and ABB control environments. 

Level 13

I expect to see a lot more push toward containers (word of the day today!) and microservices.  What will stay the same (hopefully) is the continual refinement and improvement of existing processes and robust automation and monitoring.

Level 7

I expect that more services will transition to cloud platforms.  Virtualized environments will continue to dominate the data center infrastructure.  The virtualization of security and network services will most likely gain prominence as it becomes easier and cost effective to implement virtual switches and firewalls within the virtual host infrastructure.

MVP
MVP

I will be getting at least one azure related certification...job requirement, plus learning more about IBM websphere (MQ) in general.

Level 12

There are some changes coming with how the teams reporting to my manager are structured. I'm excited for the changes and how they will affect projects, the work, and monitoring.

I expect an economic crash focused around the next U.S. presidential election.  It'll delay my retiring, sadly.

Level 12

we could have the technology to colonize mars?

Level 11

I am going to add a programming language to the toolset. Some Python and maybe some form of Java. I have to be able to build more in-house items for our SCCM environment, whether it be mobile or workstation. Haven't settled on anything yet. I'll also be getting my SCCM certification early on as well.

Level 16

My team is transitioning over to Agile for managing our workflows. This should help better integrate our team into the rest of the organization. We are also transitioning over to a new ticketing system in 2020 as well as developing a new single pane of glass that is fed from all of our toolsets.

Level 8

I think Office 365 and Exchange Online lies ahead for us in 2020, whether I'm excited about it though...

Perhaps a pulling back into a secure private cloud - on premise solution. As external forces push us to meet security requirements that just can not be guaranteed in the public clouds with out what seems like exorbitant costs. If upper management balked at the cost differential from Enterprise class disks and those available at Best Buy. I can not imagine they will see the cost differential of secure public cloud in a positive light.

This will also make it difficult for the COTS application developers who are pushing for cloud based services. If I can't store my data in your cloud because of security concerns, how do I justify the temporary storage of it there for cloud based compute?

Level 12

You will be very happy with O365 and exchange online. I know I am.

Level 12

We have had a change in management so I am hoping that my 2020 budget will be approved with everything that I want to implement and clean up.

Level 14

I will have a new data lake to play with!

Level 9

I'd think DevOps will still rule 2020. Also containerization will continue to grow. And of course AI.

Level 9

My thoughts are more on the items to stay than what's new for 2020:

  • Citrix NetScaler is here to stay and we would like to see more capabilities around monitoring Service Group states. (We are building UnDPs to help but it would be nice to see Solarwinds invest time like they did for F5, Citrix is a leading LB).
  • More templates for SCM, I see Linux is now available, great!
  • Wildcard, Regex or SWQL searching Log Viewer.
  • For 2020 we hope to use WPM more.
  • We would love to see ACM be able to support more than the 150K components per instance in coming versions.
  • We are looking forward to exploring the API enhancements and seeing if that will meet our needs around several areas, one area specifically is vCenter Tagging and importing that into Solarwinds.
  • Custom Properties work very well for alerting but it would be nice to tag datastores, lun etc and say all of these get this threshold and all of these get another threshold instead of having to go into thousands of them and manually adjust them if they don't match the global thresholds.  Only solution now it modify the database directly when we have this many.
Level 11

For our company it will be expansion of our new ITSM tool, and Dev Ops.  Myself personally will be expanding my knowledge in the cloud space.

MVP
MVP

I have to transition into a whole lot of new things -> AIOPS and Automation world is what I would be looking into (for 2020).

Level 7

I expect to see a large transition to the cloud.

MVP
MVP

The Cloud ... yeah .. I really like my private Cloud (s) - not too certain how the 911 application will run with current vendor in the Cloud.. I have seen vendors over seas with an amazing 911 system backed by AWS ...  we will be doing something .. at minimum .. I will achieve an air gaped copy of my data this year on internal hardware with no network capabilities!!

OH.. and forced by Spectrum/Charter/TimeWarner... what ever you want to call them.. thew will not drop any of my current services, but they will no longer sell to a Federally registered PSAP.  So .. I have been working on a new design, for a NEW vendor!

Thank you Solarwinds for being able to monitor anything I throw at you!  I LOVE my deployment!

MVP
MVP

Ugh.. why do we have to go ...

MVP
MVP

I'm really not sure what the future will hold for me. It will all depend on where I'm working. I've been doing contracting now for almost 2 years and each role has some different about it.

However I'd really like to do my CCNA. I've been talking about it for years and moreso since contracting. In my fulltime job I didn't really need the certification and I was there for almost 23 years. And so far not having certification hasn't hindered my progress. But I still believe it will help my CV. One day.....

Level 12

I see more linux based system, possibly in sharing hardware, oh wait, isn't that a container! Yeah move toward off-prem, services type infrastructure.

So what is the new hot product, wifi?, network?, storage?, how about a wifi-network-storage all-in-one system 🙂

Hope the year brings us better budgets and more training.

Level 14

I foresee a deep dive into SDN technology on my side.  A strong move towards this and migrating our current architecture to this model going forward.  I also foresee much grumbling from network engineers having to learn new stuff.  I'm with the other folks also, saying that DevOps will see a boost in 2020. 

Level 13

Network refresh and away we go.....

Level 8

More of a push towards Hybrid cloud, increased automation, developing our recent migration to SDWAN

Level 10

HCI will stick around. Cloud will only make sense if the cost comes down. IaaS doesn't make sense for a lot of orgs yet. Keep an eye on IoT and security. There are a ton of devices and sensors that are coming out with features but no security. I bet this will lead to a breach at some point.

Level 8

I really hope for an intergration with a website like DownDetector - for helpdesk memebers it would be nice to see a direct corolation between a site and their ISP to see if it is down or have an outage. Something Simple like a world map or US map to view outage areas.

Level 11

I saw a couple of Mice in a pub yesterday. they were having a beer and had suitcases with them.  I think they were leaving and waiting for their ride, maybe something exciting will start off 2020.  other than that, I'll be growing my skills and painting my shed.  I also heard that the number of dolphin sightings is waaaay down.  something must surely be up.

Level 9

2020 is likely to be the year when 5G really starts to fly, with more affordable data plans as well as greatly improved coverage, meaning that everyone can join in the fun.

Implementing 5G across the world will bring higher broadband speeds along with more reliable wireless and mobile networks. This will ultimately allow a greater level of automation and technological proliferation into cities and remote areas. The high data transfer speeds of 5G would allow easy implementation of driverless cars as they would be able to get real-time data about the entire city.

Level 8

O365 adoption is going to escalate as Microsoft makes it harder to keep systems on-prem.  Azure and AWS will continue to lock customers into their cloud environments.  EDR solutions will be a requirement to keep a standard security posture. 

Level 11

In 2020, my company will have outsourced all of IT to India. I'm now at less than 100 days of continued employment. So, 2020 for my company will be a whole new ball game for the few "key" people that remain and I wish them well.

We are going to try to implement a Cisco ACI infrastructure in the next 90 days before I leave. That should be fun and one more thing to put on a resume.

Level 8

2020 : Go With monitoring BitCoin by Solarwinds. Certainly, It will be a added feather cap if it happens.

Level 9

2020: Apple Glasses at a ridiculous price.

Hopefully NOT a Carrington Event.  One of those will (not may) take out the cloud entirely.  Expect "a certain amount of delay or discomfort" to arise from such an event.

MVP
MVP

likely will turn the cloud and anything else into "The Fog".

Level 8

In 2020, we have some changes coming.... we're shifting towards more of a centralized monitoring team, not just a centralized monitoring platform. This is a contrast to systems in the past that have been owned by the respective teams / SMEs. I think the industry as a whole is moving this way as well.  We've also found that offshore contractors are no substitute for the real deal, and are trying to start scaling back our offshore presence.

Level 10

We are going to add more in-depth application monitoring in 2020. We have all the SolarWinds modules, we just need to put them to the right use.

Product Manager
Product Manager

fakeusername  wrote:

We are going to add more in-depth application monitoring in 2020. We have all the SolarWinds modules, we just need to put them to the right use.

Any details that you're interested in sharing on your strategy for 2020?

Product Manager
Product Manager

dan1313  wrote:

I expect to see a large transition to the cloud.

Which one are you betting will win?

Product Manager
Product Manager

bmoline  wrote:

My thoughts are more on the items to stay than what's new for 2020:

  • Citrix NetScaler is here to stay and we would like to see more capabilities around monitoring Service Group states. (We are building UnDPs to help but it would be nice to see Solarwinds invest time like they did for F5, Citrix is a leading LB).
  • More templates for SCM, I see Linux is now available, great!
  • Wildcard, Regex or SWQL searching Log Viewer.
  • For 2020 we hope to use WPM more.
  • We would love to see ACM be able to support more than the 150K components per instance in coming versions.
  • We are looking forward to exploring the API enhancements and seeing if that will meet our needs around several areas, one area specifically is vCenter Tagging and importing that into Solarwinds.
  • Custom Properties work very well for alerting but it would be nice to tag datastores, lun etc and say all of these get this threshold and all of these get another threshold instead of having to go into thousands of them and manually adjust them if they don't match the global thresholds.  Only solution now it modify the database directly when we have this many.

How many components are you looking to support in your ideal world?

Product Manager
Product Manager

What specific flavors of SDN are you guys considering deploying?

Product Manager
Product Manager

Which SD-WAN technologies/vendors are you guys looking at? What are the outcomes you're looking for?

Level 12

This is the year that Security will become everyone's job!  You Too Can Stink at Information Security!   This will become table stakes and those who don't practice a security first mindset, will start falling further behind.

Level 10

The plan is to:

Move from NetFlow to NBAR2 to pull more information from our Cisco devices about our applications.

Make sure all IIS, SQL, and SharePoint monitoring is in place and accurate.

Write additional components for the applications built in-house. We did this with our two largest applications already, and we need to pull some of the other developers into the process for our other applications.

Work on Groups and Alerts to perform Root Cause Analysis automagically.

Level 7

It is clear that the IT market will be supported by SD-WAN based technologies for price, distribution and maintenance and it would be great if SolarWInds in specific NPM included the SD-WAN for other brands such as Versa and velocloud and other brands that offer to be able to give a wider picture at the monitoring level

Product Manager
Product Manager

What are the specific tasks - workflows, and capabilities - that you need to support your SD-WAN deployments? 

Beyond monitoring discrete elements - availability, health metrics, device performance - what are the kinds of management capabilities that you expect to see from Orion?  What are some of the tasks you need to perform to evaluate the health or effectiveness of your SD-WAN network? What kinds of SD-WAN problems do you spend time troubleshooting?

We're very interested in new/emerging management challenges unique for SD-WAN networks.  While we have some ideas about what these might look like, we'd like to hear from you about your thoughts for specific capabilities you'd like to see.

jreves

MVP
MVP

In my new role I am learning a lot of protocols that I've never had to use before. This is challenging and I'm finally getting a handle on things. It feels good to go into 2020 with a better skill set and feeling more confident of what I know and understand about these things.

Level 8

We settled on Fortigate partially because we were had them in production anyway so it made sense from from a cost point of view, also they are relatively straight forward to configure and maintain. It gives us a lot more flexibility and much better performance than our prior MPLS solution.

I've done a lot working with NBAR. Tip to you fakeusername​, there's NCM scripts to help auto-update NBAR. It's only as good as long as it's being kept updated. jreves​ is involved with a lot of netflow/nbar stuff and would be great to reach out to when you have questions there, fyi.

Groups are something you can script if you have an excel list - something I've started puttering with.