Hello Team,
Need the communities help.
I'm using Syslog Viewer to run a Perl Script for a Syslog message for F5 LBs Certificate Expiry - This script creates a Ticket via BMC Remedy with the Syslog Message, IP etc on the ticket.
I installed ActivePerl 5.28 (64-bit) on the Main Orion server running NPM 12.1 on Windows 2008 R2.
- Testing is successful > ran the script to the server's CMD > Script creates ticket and logs it.
- Created the Syslog Rule > add trigger to send email and execute an External program
Script on Execute External Program |
---|
C:\Perl64\bin\perl.exe "C:\Program Files\BMC Software\Impact\server\bin\send2bem.pl" ${MESSAGE} ${Hostname} ${IP} |
- Waited for a trigger > email got sent out but no ticket was created and there are no signs that the .exe was even called out
- log file didn't have any info
- Every log came from testing > running the script on command line
Anything else experienced something like this? Are there any permissions needed to be allowed?
Thanks!