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Email alert using secure SMTP

bungky over 12 years ago

Hi all,

Anybody implemented email alert with secure SMTP?

Testing Solarwinds Alert sent to Exchange Server using secure SMTP (465 and use SSL was checked) always give me Error like this.

EXCEPTION STACK: --> The transport failed to connect to the server. : CDO.Message.1 : at Interop.cdosys.MessageClass.Send() at SolarWinds.Orion.Core.MessageActions.ActionEmail.AsyncMailToSend.SendThis(Object state);;;

Any input or idea?

0 bshopp over 12 years ago

Hard to tell what is going on, are there any errors in your Exchange logs? I would recommend a support ticket to look into it deeper.
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0 MarieB over 12 years ago

bungky--
When you open a support ticket, would you:
--Reference this thread to Support.
--Post back here with a case number.
--Post any solutions you get from Support.

Many thx,
M
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0 jfranklin over 12 years ago in reply to MarieB

Found this thread while searching for the same exact issue.
In my case it was the McAfee Virus scan client blocking outbound smtp connections. Turned off on access scanner and everything worked correctly.
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0 GoldTipu over 11 years ago

Normally the full error will be like this .
2012-08-10 23:54:46,992 [6] WARN All - Failure - Was unable to send email message to "EnterEmailAddress" <EnterEmailAddress>. Error Detail -
EXCEPTION STACK: --> The transport failed to connect to the server.
: CDO.Message.1 : at Interop.cdosys.MessageClass.Send()
at SolarWinds.Orion.Core.MessageActions.ActionEmailURL.AsyncMailToSend.SendThis(Object state);;;
Solution :- Update the correct reply Email address in Alert
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0 aabdul over 4 years ago in reply to GoldTipu

Another variant of error message for similar issue.
2019-05-08 10:56:42,796 [35] ERROR SolarWinds.Orion.Core.Actions.Impl.Email.EmailMethodInvoker - (null) Test for SMTP server (smtp-lan:465, SSL enabled, Authentication enabled) failed System.Runtime.InteropServices.COMException (0x80040213): The transport failed to connect to the server. at Interop.cdosys.MessageClass.Send() at SolarWinds.Orion.Core.Actions.Utility.Smtp.Clients.CdoSmtpClient.Send() at SolarWinds.Orion.Core.Actions.Impl.Email.EmailMethodInvoker.SendTestEmail(String args)
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