When doing an Update from 8MAN to ARM, the existing license key is used and only the previously licensed modules (e.g. visor, ad logga, fs logga, exchange, etc.) under 8MAN are licensed.
Unfortunately, it is not possible to get a trial key for ARM.
You can only do a 30 day trial if you do a new installation and this this installation can be extended by 15 days.
Feature Request Option 1:
When doing an update of 8MAN to ARM, the license automatically gets reset to a trial license of ARM which will expire after 30 days. The customer can reinstall the 8MAN License and gets all the previously licensed modules.
Feature Request Option 2:
When doing an update of 8MAN to ARM, the license remains and all previously licensed modules are retained. The customer should be able to trial ARM with a testkey of 30 days so that he can fully test all modules of ARM.
Thank you very much for entering this in as a feature request so that existing 8MAN customers can be convinced of the whole ARM product without any problems.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community.
More than 150,000 members are here to solve problems, share technology and best practices, and directly
contribute to our product development process.
Learn more today by joining now.