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allmecht
Level 10

Release 9.2.731, FS Logga

Hello,

regarding the release notes of 9.2.731 there was a problem with the FS logga.

Is it necessary to reinstall the mini driver to fix this problem?

Regards

Marcus

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10 Replies
florian
Level 8

Re: Release 9.2.731, FS Logga

Hello,

I have the same problem with FS Logga on the version of ARM 9.2.805.

Did you find an issue to fix it ?

Regards

Florian P

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swg
Level 8

Re: Release 9.2.731, FS Logga

Hi,

We are also having problems with the FS Logger. No data in the reports. Version ARM 9.2.805.

Very important for us. What's the deal with this mini driver? Can we fix this?

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allmecht
Level 10

Re: Release 9.2.731, FS Logga

Hello Florian,

which problem do you have?

To use the fs logga the collector has to be installed on the machine where you want to log file access.

Regards

Marcus

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allmecht
Level 10

Re: Release 9.2.731, FS Logga

The mini filter driver is installed with the fs logga part of the colletor installer.

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swg
Level 8

Re: Release 9.2.731, FS Logga

Hi,

I don't want to interfere as I didn't open this thread  but we have already deleted and reinstalled the collector including logga. Still no logging

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allmecht
Level 10

Re: Release 9.2.731, FS Logga

Hi swg,

then you have to options.

1. rtfm

2. open a support case

Regards

Marcus

PS: You have added a FS logga entry under scans, havn't you.

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danielpenn
Level 8

Re: Release 9.2.731, FS Logga

Had the same issue.
In the Event-log we had the following message MINITRCUSER_ERROR_LOAD_MINITRCLIB - this error is not marked an error - only as info.

This happens when the 2013 C++ Redistributable is missing
Download https://support.microsoft.com/en-us/help/4032938/update-for-visual-c-2013-redistributable-package

Regarding to SWI Support this is not listed as requried and it`s not included in the installer, yet it is needed in many instances.

However - in our case it solved the issue

swg
Level 8

Re: Release 9.2.731, FS Logga

Wow, thx. It's really working again.

allmecht
Level 10

Re: Release 9.2.731, FS Logga

That's not correct. The 2013 C++ is not needed nor required. All of our FS logga installations don't have  the 2013 C++ redistributable installed and work well without it.

The SWI support should investigate this.

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