When attempting to connect to the ARM webconsole at https://myserver/#/login I get the following message "There was a problem connecting to the armServer.
I have tried several combination of accounts but for the life of me I don't know where to go to fix this. In full disclosure I'm about as green as it gets with ARM
What did you configure in the webcosole configuration?
This might be due to wrong ARM server entry or wrong SSL certificate.
This setting works in nearly 100% of the installations:
And for the certificate don't select the Solarwinds certificate. That won't work for the webconsole, it has a different purpose. If there's no other certificate, create a self-signed and configure that.
You can reset the webconsole any time by deleting its site in the IIS and restart the webconsole configurator.
Hi,
pls. check in the grantMa.log files under "C:\ProgramData\protected-networks.com\8MAN\log" if you are connected to the right ARM server. Here an extract from my one:
Configuration :
aidManWeb.server.name = localhost
aidManWeb.server.port = 55555
If the server name is right on your log and the port too, then you need to investigate in the logfile if you can find "|Error".
You can also start "Arm - Web Configuration" and check if your values are right
Sorry for German, but the server is German but in English it is on the same location.
The certification could be a problem too.
Cheers
Mike
