How long does it take to be mailed a certificate?

I just passed the NPM certification and I read in the SCP exam about being mailed/contacted within 24 hours. However I was not allowed to take a screenshot of the final results page even though I've finished the exam and it has been 2 days.

Does anyone know how long it usually takes to be emailed a certificate/given a badge? I tried emailing the certification@solarwinds.com but I believe it's a no-reply kind of address.

Also I was only told I passed. Is there a way to find out my score?

Appreciate your feedback in advance. Thanks!

Parents
  • I am also facing same issue, I have passed SolarWinds Arch & design exam on 8th September 2022 but have not received any email from BadgeCert for certificate/result for that till now.
    Also dropped mail few times to certification@solarwinds.com but getting no response. I also posted in thwack community but again no response from there as well.
    My registered email ID with PSI account and BadgeCert account: rahulrawat9813@gmail.com
    Exam Confirmation NumberR107419540
    Can someone please let me know the process of getting certificate.
  • Physical certificates are not printed or mailed. You will get the digital badge from BadgeCert and an email confirmation for your results (pass/fail). We do not issue actual scores. 

    Results are given to SolarWinds by PSI within 3 business days of an exam and you should receive a confirmation email with your results around that timeline. 

    Feel free to reach out with any other questions.

    Sara

Reply
  • Physical certificates are not printed or mailed. You will get the digital badge from BadgeCert and an email confirmation for your results (pass/fail). We do not issue actual scores. 

    Results are given to SolarWinds by PSI within 3 business days of an exam and you should receive a confirmation email with your results around that timeline. 

    Feel free to reach out with any other questions.

    Sara

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