User interface alerts

Hi,

We are continuously getting alerts from the ports of core/access switches. These are mainly user ports. What is the best practice in monitoring these types of ports.

Thank you.

Top Replies

jholmes 4 months ago +2

I don't but if you do I'd recommend trying to set a separate interface alert for the User ports than your other ports. For this alert I'd make sure to set the alert to only trigger in office hours and…
cheryl1 4 months ago +2 verified

Hi there, if the alerts are status-based (warning, critical), which is very common in situations like this, I'd also consider refining your status thresholds on the interfaces. If that's never been done…

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+1 cheryl1 4 months ago

Hi there, if the alerts are status-based (warning, critical), which is very common in situations like this, I'd also consider refining your status thresholds on the interfaces. If that's never been done, then the alerting engine is using the global defaults, which tend to be too generalized for today's networks. While you're at it, I suggest modifying the node statuses as well for the same reason.

Some articles on our Success Center KB to help you. The documents for the most part oare Node related, but most of the same configurations can be done at the interface and volume level as well.

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-calculate-node-status.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-node-status-contributors.htm

We also discuss and make recommendations on this topic, in our Self-Hosted Platform customer training sessions. Those are available, in chapterized format, on the Customer Portal in the On-Demand video section.

Hope this helps!
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+1 cheryl1 4 months ago

Hi there, if the alerts are status-based (warning, critical), which is very common in situations like this, I'd also consider refining your status thresholds on the interfaces. If that's never been done, then the alerting engine is using the global defaults, which tend to be too generalized for today's networks. While you're at it, I suggest modifying the node statuses as well for the same reason.

Some articles on our Success Center KB to help you. The documents for the most part oare Node related, but most of the same configurations can be done at the interface and volume level as well.

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-calculate-node-status.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-node-status-contributors.htm

We also discuss and make recommendations on this topic, in our Self-Hosted Platform customer training sessions. Those are available, in chapterized format, on the Customer Portal in the On-Demand video section.

Hope this helps!
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