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Classroom Discussions How Can I uninstall the SAM products?

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How Can I uninstall the SAM products?

ImNishat 6 months ago

I want to uninstall the SAM product, I was installing the product, but due to some issue, it's shown an error to me.

So, I want to uninstall it and re-install the same once again. So, Please tell me, how can I uninstall the SAM products?

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vinay.by 6 months ago +2 verified

Have you installed it in conjunction with other SolarWinds modules or is it a standalone SAM installation ?

cheryl1 has pointed you in the right direction, go through that link.

But with the kind of experience…

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0 dodo123 6 months ago

Which version is your environment on?
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0 ImNishat 6 months ago in reply to dodo123

I don't know. Can you please tell me how to find the product version?
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0 dodo123 6 months ago in reply to ImNishat

When logged in right at the bottom off the webpage it will say which modules you have and the version number
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0 ImNishat 6 months ago in reply to dodo123

While opening the Solarwinds web console, it's showing an error. Because of this, I am unable to check the version. I tried to uninstall manually using the control panel as well as tried to delete Solarwinds related folder from the C drive. But few folders, I am unable to delete as well few components I am unable to uninstall using a control panel.
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0 ImNishat 6 months ago in reply to dodo123

While opening the Solarwinds web console, it's showing an error. Because of this, I am unable to check the version. I tried to uninstall manually using the control panel as well as tried to delete Solarwinds related folder from the C drive. But few folders, I am unable to delete as well few components I am unable to uninstall using a control panel.
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