how can I add third party drip texting service in solarwinds ITSM software to automate task?

I am currently exploring ways to improve automation in solarwinds ITSM software, and I am particularly interested in incorporating a third-party drip texting service to streamline tasks. Can anyone share insights or step-by-step guidance on how to seamlessly integrate third-party drip texting functionality into solarwinds ITSM?

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